Is your self-service portal delivering the right support your employees expect?
Today’s employees anticipate more consumer-like support, and in order for self-service to provide true value to the business, organizations should focus on improving and adapting IT self-service to match employee expectations.
Download this Gartner report to learn:
What is needed to improve the user experience of your self-service portal
Real examples of the types of capabilities you should provide
Ways to encourage self-service use
After reading this report, we believe you will know how to effectively design IT self-service in a way that provides value to both your employees and the business.
Get your copy of the report today!