Cloud Based IT Service Management
Software for Today's Enterprise

IT has an opportunity to support digital transformation across the enterprise, and an integrated cloud based IT Service Management (ITSM) software tool is paramount to success. In contrast to the old, complex, or simple-but-not-sophisticated service desk solutions, EV Service Manager is a versatile, powerful, and easy way to manage service delivery for your organisation.

Our Service Manager platform supports even the most complex requirements, while bringing a new level of  simplicity, agility, and mobility required to make cloud based IT Service Management (ITSM) software easy to use and easy to deliver.

 
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Improve Your IT Maturity With ITIL Best Practices

Improve your IT maturity with Service Manager's robust automation engine that includes out-of-box support for the entire ITIL lifecycle, including 11 PinkVerified processes.

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Adapt the Interface to Your ORGANISATION

Our adaptable and smart interface includes the ability to integrate portals, dashboards, and 3rd party apps allowing you to deliver a user experience that provides access to all things important for your IT staff.

 


MODERNISE Your User Experiences

Easily deliver intuitive, responsive user experiences for any IT and business role, including IT self-service for employees, dashboards for management and staff, and apps for everyone, all using drag-and-drop capabilities with ready-to-use templates.

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Automate Complex IT Processes into Simple Ones

Use the graphical process designer, 400 out-of-the-box wizards, powerful business rules, and a task scheduler to streamline complex processes into simple automated actions.

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Visually ANALYSE Service Performance the Way You Want

Capture and store historical data and use pre-built reports to visualise trends within your organisation’s service delivery on dashboards available from anywhere.

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Track Your IT Assets Efficiently

Automate the tracking of asset data with full asset lifecycle management while enabling staff to focus on higher-value activities.

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Run IT Like a Business With IT Financial Management

Optimise IT investments with better visibility into financial and service utilisation data, like license compliance, asset depreciation, and budget allocation.

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Trust in Our Cloud

With SSAE-18 audited processes, big data analytics, and global datacenters, EasyVista's platform is delivered as a SaaS subscription (also available on-premises). Security, availability, and performance are assured while providing complete transparency via the MyEasyVista.com portal. 

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Easily Integrate with the Systems You Need

Remain competitive, leverage technology advancements, and benefit from their unique capabilities by integrating with our IT solutions. EasyVista focuses on extending the value you can receive from integrations by connecting to them with an out-of-the-box API connector to help provide integration of data and functionality across platforms.

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Improve service levels while reducing IT costs.

Regardless of your current IT or service management infrastructure, EasyVista Service Manager gives you broad coverage of ITIL process areas, provides an elevated, intuitive user experience, and makes configuration and implementation simple. It's provable ROI and an easier job — all in one platform.