Remote Support for iOS

View the screen of a remote iPhone or iPad device in real-time and provide efficient technical support to iOS users.

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iOS Screen Sharing

Connect from your Windows, Mac or Linux computer to any iPhone or iPad running on iOS 11 or higher and view their remote screen in real-time. Provide efficient remote support to your clients using iOS devices.

Watch Video |  Remote Support iOS Devices

 

Step 1

Enter the session code and tap “Join Session” to connect with the remote operator.

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Step 2

Swipe up Control Center and long-press on the "Screen Recording" button.

Add Screen Recording to Control Center

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Step 3

Select "ISL Light" and tap "Start Broadcast".

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Support Mobile Devices

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Access any iPhone or iPad remotely from your desktop computer.

  • Securely access any iOS device via WiFi/3G/LTE.

  • View the screen of a remote iPhone or iPad in real-time.

  • Retrieve remote system information (CPU, RAM, battery, etc.).

  • Text-chat with a remote user.

  • Record a remote support session.

  • Troubleshoot and resolve issues at customer's site.

Mobile to Computer

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Access and control any remote computer from your iPhone or iPad.

  • Access and control remote computers from your iPhone or iPad.

  • Use special keys such as Ctrl, Alt, Windows® and function keys.

  • Send Ctrl+Alt+Del to a remote computer.

  • Reboot a remote computer and resume the session.

  • Switch between the left and right mouse click.

  • AES 256-Bit end-to-end encryption.


Remote Computer on Your iPhone or iPad

Connect to any Windows, Mac, or Linux computer and control a remote desktop from your iOS device.

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Remote Access

Your own computer list.
Access your computers 24/7.

Access Unattended Remote Computers


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Remote Support

Provide efficient technical assistance over the Internet.

Support Remote Computers



Devices & Platforms

iPhone, iPad, iPod touch, iOS 8, iOS 9, iOS 10, iOS 11


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Android

Learn More

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Windows 10 Mobile

Learn More