digital media literature review

SYSTEMATIC REVIEW article

Digital literacy in the university setting: a literature review of empirical studies between 2010 and 2021.

• 1 Departamento de Psicología, Área de Psicología Evolutiva y de la Educación, Universidad de Almería, Almeria, Spain
• 2 Departamento de Psicología, Sociología y Filosofía, Universidad de León, Leon, Spain
• 3 Departamento de Psicología Evolutiva y de la Educación, Universidad de Salamanca, Salamanca, Spain
• 4 Instituto Politécnico de Coímbra, Coimbra, Portugal
• 5 Coimbra Education School, Research Group in Social and Human Sciences Núcleo de Investigação em Ciências Sociais e Humanas da ESEC (NICSH), Coimbra, Portugal

The impact of digital devices and the Internet has generated various changes at social, political, and economic levels, the repercussion of which is a great challenge characterized by the changing and globalized nature of today's society. This demands the development of new skills and new learning models in relation to information and communication technologies. Universities must respond to these social demands in the training of their future professionals. This paper aims to analyze the empirical evidence provided by international studies in the last eleven years, related to the digital literacy of university students, including those pursuing degrees related to the field of education. Our findings highlight the fact that the digital literacy that is offered in universities to graduate/postgraduate students, in addition to treating digital literacy as a central theme, also focuses on perceived and developed self-efficacy. This is done by strengthening competencies related to digital writing and reading, the use of databases, the digital design of content and materials, and the skills to edit, publish or share them on the web, or applications aimed at treating digital literacy as emerging pedagogies and educational innovation. Secondly, we found studies related to digital competencies and use of the Internet, social networks, web 2.0, or the treatment of digital risks and their relationship with digital literacy. Thirdly, we found works that, in addition to focusing on digital literacy, also focused on different psychological constructs such as motivation, commitment, attitudes, or satisfaction.

Systematic review registration: https://www.scopus.com/home.uri ; https://www.recursoscientificos.fecyt.es/ .

Introduction

The concept of digital literacy (DL) appears for the first time in the works of Zurkowski (1974) , for whom it is an ability to identify, locate, and examine information. However, despite its novelty, the conceptions it encompasses have been changing ( Lim and Newby, 2021) . Proof of this are the contributions of Gilster (1997) who combines the idea that DL is also closely linked to skills such as access, evaluation, and management of information used in learning processes. Digital learning is understood as the set of technical-procedural, cognitive, and socio-emotional skills necessary to live, learn, and work in a digital society ( Eshet-Alkalai, 2012 ; European Commission, 2018 ). It is related to reading, writing, calculation skills, and effective use of technology in personal, social, and professional areas. It is also considered inseparable from the social and educational needs of the society in which we live ( Larraz, 2013 ; Brata et al., 2022 ). Therefore, we refer to a concept that has several aspects including the technological aspect, the informative and multimedia aspect, and the communicative aspect. It involves a complete process and multiple literacies ( Gisbert and Esteve, 2011 ; Lázaro, 2015 ; Valverde et al., 2022 ). It requires mastery of certain competencies related to the identification of training needs, access to information in digital environments, the use of ICT tools to manage information, interpretation, and representation of information, and the evaluation of information and the transmission of information ( Covello and Lei, 2010 ; Walsh et al., 2022 ).

Digital literacy in university students

In recent years, society has undergone enormous changes with the digitalization of many of its spheres at the information level, the communication level, the level of knowledge acquisition, the level of the establishment of social relations, and even the level of leisure. Thus, our habits and means of accessing, managing, and transforming information have also changed ( European Union, 2013 ; Cantabrana and Cervera, 2015 ; Allen et al., 2020 ; López-Meneses et al., 2020 ).

These developments have also had a great impact on the educational field, in which we have to rethink firstly what kind of students we are training in terms of the skills they need in today's society, and secondly, whether we are training a profile of future teachers capable of training a student body that uses information and communication technologies as something inherent to their own personal and social development. In short, digital communication has changed practices related to literacy and has gained great relevance in the development of knowledge in the twenty-first century ( Comisión Europea, 2012 , 2013 ; European Commission, 2012 ; OECD, 2012 ; Unión Europea, 2013 ; Instituto Nacional de Tecnologías Educativas y Formación del Profesorado, 2017 ; Gudmundsdottir and Hatlevik, 2018 ; Pérez and Nagata, 2019 ; Fernández-de-la-Iglesia et al., 2020 ).

The European Commission (2013 ) indicates that initial teacher training (IDT) should integrate teachers' digital literacy, betting on the pedagogical use of digital tools, enabling them to use them in an effective, appropriate, and contextualized manner. This teaching competence should be characterized by having a holistic, contextualized, performance-, function-, and development-oriented character. In short, it is about incorporating and adequately using ICT as a didactic resource ( Cantabrana and Cervera, 2015 ; Castañeda et al., 2018 ; Tourón et al., 2018 ; Chow and Wong, 2020 ; Vodá et al., 2022 ).

In this sense, according to the work of Krumsvik (2009) , the CDD ( competencia digital docente de los profesores –digital competency training for teachers) is composed of four components: basic digital skills ( Bawden, 2008 ), didactic competence with ICT ( Koehler and Mishra, 2008 ; Gisbert and Esteve, 2011 ), learning strategies, and digital training or training.

While at the Spanish level, the Common Framework of Digital Teaching Competence of the National Institute of Educational Technologies and Teacher Training ( INTEF, 2017 ) standardizes it in five areas: information and information literacy, communication and collaboration, digital content creation, security, and problem solving ( López-Meneses et al., 2020 ). Recently, they have been consolidated as competencies that must be acquired by any university student, along with the knowledge, skills, and attitude that make up a digitally competent citizen ( Recio et al., 2020 ; Indah et al., 2022 ).

Digital literacy in future teachers

Several efforts have been made to equip future teachers with these competencies through different standards and frameworks to the level of learning acquired ( Fraser et al., 2013 ; INTEF, 2017 ; UNESCO, 2018 ). However, how to work these competencies in initial training is still a hotly debated topic, in which special attention is paid to the promotion of experiences of a pedagogical and innovative nature to transform teaching practices, involving the integration of technologies in the classroom, as stated in the Horizon Report 2019 for the Higher Education ( Educause, 2019 ; Le et al., 2022 ).

Universities are in a moment of transformation, from a teacher-focused teaching model to a model based on active learning through the use of digital technologies, giving rise to a new type of education in which the use of digital devices is intrinsic ( Area, 2018 ; Aarsand, 2019 ). If digital resources and devices are an inescapable part of current and future teaching practice, digital competency training for future teachers becomes extremely relevant, given that teachers need to acquire these competencies in their initial training to integrate them into their practices as future teachers. That is, the digital competence (DC) acquired during their initial training significantly predicts the integration of technologies in future teaching practice ( Nikou and Aavakare, 2021 ), which could range from basic digital literacy to the integration of technologies in their daily teaching practice ( Gisbert et al., 2016 ; Alanoglu et al., 2022 ). Several studies have defined the different indicators that make up DC ( Siddiq et al., 2017 ; González et al., 2018 ; Rodríguez-García et al., 2019 ; Cabero-Almenara and Palacios-Rodríguez, 2020 ).

This calls for a new paradigm, in which future teachers must be digitally literate, in terms of the application of active methodologies, digital competencies, and the use of innovative strategies, styles, and approaches ( Garcia-Martin and Garcia-Sanchez, 2017 ; Gómez-García et al., 2021 ).

Currently, literacy workshops for future professionals are being carried out in a timely and precise manner from customized short training capsules to specific semester-long subjects in undergraduate or postgraduate studies. The training is focused on several specific aspects of digital literacy, but there is a lack of experience in imparting comprehensive digital training. In addition, there are just a few interactions with professional experts in such literacy ( Ata and Yildirim, 2019 ; Campbell and Kapp, 2020 ; Domingo-Coscolla et al., 2020 ; Tomczyk et al., 2020 ; Vinokurova et al., 2021 ).

The present study

For the present study, we based our approach on quality and current education, in which DC was postulated as a key element for the development of students. The educational system was tasked with preparing them for their full development and participation in society ( OECD, 2011 ). For this reason, digital literacy is understood as an essential requirement for development in the society in which we live, based on the promotion of strategies related to searching, obtaining, processing, and communicating information. All these aspects have been consolidated as the dimensions of literacy in the twenty-first century ( Piscitelli, 2009 ; Martín and Tyner, 2012 ). It is, therefore, necessary to understand the reality of this subject and to investigate how these practices are being developed in the context of work. And secondly, it is equally necessary to implement new interventions and lines of research that respond to this urgent need for literacy required by today's society. Therefore, we posed the following research questions: What psychoeducational and learning variables are key in digital literacy? What is the current situation internationally regarding digital literacy in all disciplines in pre-service teacher education? What are the differences in digital literacy requirements pre and post pandemic?

The objective of this study is to analyze the empirical evidence provided by international studies from 2010 to 2021 related to the digital literacy of university students, including those who are pursuing careers related to the educational field.

Relevant differences will be observed in the contributions in empirical evidence from international studies pre-post-pandemic; and drawn from diverse cultural backgrounds (Spanish-Latin, Portuguese, Finnish, etc.,), gender, and personal digital resources.

Materials and methods

The systematic review is composed of four phases, following the model of Miller et al. (2016) and Scott et al. (2018) .

PHASE 1: Search terms: In this phase, we developed a schematic of search terms from Web of Science and Scopus databases. We also accessed the databases to locate specific studies that were referenced in the publications that we found in the databases during our initial search. The schematic of terms and thematic axes that were used as a starting point for scanning both databases for anything related to the descriptor “digital” and the descriptor “literacy” is presented in Figure 1 .

Figure 1 . Diagram of search terms used in the systematic review.

PHASE 2: Selection process based on inclusion and exclusion criteria. The following selection criteria were applied: year of publication between 2010 and 2021, availability of full text, and language of publication in English, Portuguese, or Spanish. Once the first results were obtained, they were selected based on title, abstract, and the use of standardized instruments in their methodology. We rejected the studies that used “ ad hoc ” instruments to measure digital competence.

In addition, the selection indicators provided by Cooper and Hedges (1994) and Cooper (2009) were used, such as peer-reviewed journals, referenced databases, and citation indexes.

PHASE 3: Analysis of methodological quality and indicators based on scientific evidence. Following Torgerson (2007) and Risko et al. (2008) and taking into consideration the MQQn ( Risko et al., 2008 ), we used seven indicators to analyze the quality and effectiveness of the studies ( Acosta and Garza, 2011 ). These were: alignment of theory, findings, reliability and validity, descriptive details of participants and the study, sample, and consistency of findings and conclusions with the data ( Risko et al., 2008 ). Alternatively, evidence-based indicators were also used along with study effect sizes ( Díaz and García, 2016 ; Canedo-García et al., 2017 ).

PHASE 4: Reliability and outcomes. Reliability was established for both the selection criteria and the coding criteria during each phase, to evidence the replicability of the results. In addition, the results entailed a qualitative analysis of the selected studies, the central arguments, and the evidence provided in a modulated way to address the research questions.

Therefore, the procedure to be followed was documented and charted according to the PRISMA statement ( Moher et al., 2009 ; Page et al., 2021 ) (see Figure 2 ). Likewise, an analysis was undertaken of the key foci in the various studies to highlight the relevant findings and evidence they provided in this regard. The key focus of our work was: first, to analyze the documents related to the digital literacy of university students; second, to identify which variables affect digital literacy; and third, to undertake a comparative analysis between the different variables that were analyzed.

Figure 2 . Flowchart of search results of empirical studies in databases applying the criteria of Moher et al. (2009 ) and Page et al. (2021) .

All the selected studies had as samples university students who were pursuing some type of degree or postgraduate degree related to education, and therefore, studying to become future teachers. An intervention design was presented that corresponds to a pre-intervention, the intervention itself, and a post-intervention using techniques such as the activation of prior knowledge, instructions, emulation, and subsequent tests. We also found studies that had an experimental design assessing control groups and experimental groups ( Kajee and Balfour, 2011 ; Kuhn, 2017 ; Pequeño et al., 2017 ; Sharp, 2018 ; Lerdpornkulrat et al., 2019 ).

In the case of those responsible for the intervention, practically in all cases, the teacher acts as such, with one or two of them taking the lead. Although the presence of specialized personnel should also be highlighted, as is the case of the work elaborated by Alfonzo and Batson (2014) and Elliott et al. (2018) in which a professional librarian also intervened. Or, in the work detailed by Ball (2019) , where a consultant who is not a teacher but a professional expert in the use of digital devices and trained for such an occasion by a responsible brand (Apple) carried out the training at the center.

If we examine the constructs or competencies covered by the works selected in our search, we find that all of them, in addition to dealing with digital literacy, also focus on self-efficacy perceived and developed through digital literacy.

The results of our study could be understood under different themes.

First, we found studies that referred to digital competence and other educational issues. Within them, we found a series of competencies that are emphasized such as digital writing and reading. Research developed from digital media, such as databases, web, or applications aimed at the treatment of digital literacy was noted as emerging pedagogies and educational innovation. The digital design of content and materials and the skills to edit, publish or share them, and competencies related to mathematics and its digital literacy, formed part of digital literacy.

Second, we found studies related to digital competence and the use and employment of the Internet, social networks, web 2.0, and the treatment of digital risks and their relationship with digital literacy.

Third, we found works that in addition to focusing on digital literacy, also focused on different psychological constructs such as motivation, commitment, attitudes, or satisfaction ( Tables 1 , 2 ).

Table 1 . Summary of the results found.

Table 2 . Summary of the interventions found.

Regarding instructional literature, we found a large number of results on mass training programs or courses in which digital literacy was the focus. Examples include a course offered in which students could sign up to, or modules taught during the teaching of a subject. We also found investigations on interventions that had been carried out through different subjects in the study program from where the sample was taken. In this case, the samples were taken on an ad hoc basis from a specific student body which the researcher intentionally decided based on a previous intervention experience with them ( Ata and Yildirim, 2019 ; Ball, 2019 ; Campbell and Kapp, 2020 ; Domingo-Coscolla et al., 2020 ; Tomczyk et al., 2020 ; Vinokurova et al., 2021 ).

In terms of material resources, all the studies used some type of documentation (digital or not) with instructions on the development of the activities, in which the students were provided with what to do and the steps to follow. In this case, the development scenario was both online and face-to-face, based on different activities given through workshops or seminars for their development.

It should also be noted that in those investigations in which the intervention itself required a specific application or program, the same was used, specifically, and even the intervention had a specific scenario since it was carried out in person in specialized laboratories where experts and specific material was available for this purpose. As an example of these specific materials, in our results, we found the use of the Photo Story 3, Dashboard, and Wikipedia, as well as the EMODO program or the SELI platform ( Kajee and Balfour, 2011 ; Robertson et al., 2012 ; Ball, 2019 ; Hamutoglu et al., 2019 ; Tomczyk et al., 2020 ).

Regardless of the setting and the program or application employed, we can classify the duration of these interventions into two broad groups: those that had a duration of <1 semester, and those that had an intervention whose duration ranged from one semester to one academic year.

Regarding the instruments used, it should be noted that most of them used survey forms as an evaluation instrument, either by the researcher or by the students. In addition, it is usually used as a resource to collect information of a personal nature and about one's own experience throughout the intervention. We must also highlight the fact that in many of the results found, this form was used digitally or virtually, abandoning the old paper forms ( Kajee and Balfour, 2011 ; Robertson et al., 2012 ; Carl and Strydom, 2017 ; Elliott et al., 2018 ; Ball, 2019 ; Lerdpornkulrat et al., 2019 ; Campbell and Kapp, 2020 ).

Regarding the use of questionnaires, scales or self-reports, we found several works that used participants' digital literacy histories as instruments. Through them, the researcher could learn first-hand about the sample's personal experience of digital literacy, the previous knowledge they possess, the digital skills they had mastered, those they lack, or those they consider they should improve. It also included the sample's vision regarding the use and employment of digital resources in teaching practice ( Kajee and Balfour, 2011 ; Robertson et al., 2012 ; Pequeño et al., 2017 ; Elliott et al., 2018 ).

In the case of scales, we found two papers that employed a Likert-scale elaborated ad hoc . We also found studies that employed standardized scales like the Information Literacy Assessment Scale for Education (ILAS-ED), the Digital Literacy Scale, or the E-Learning Attitudes Scale.

Some of the studies we reviewed used semi-structured interviews as a means of monitoring and providing feedback to the students Table 3 ; ( Kajee and Balfour, 2011 ; Alfonzo and Batson, 2014 ; Gill et al., 2015 ; Carl and Strydom, 2017 ; Elliott et al., 2018 ; Elphick, 2018 ; Ata and Yildirim, 2019 ; Campbell and Kapp, 2020 ).

Table 3 . Assessment intervention in the reviewed studies.

As for the sequence through which the different interventions were developed, we found two types—first, those that divided the contents in time, as is the case of the work of Kajee and Balfour (2011) , who covered a first semester digital writing from online classes, self-instructions and face-to-face classes in a specific laboratory, and in a second semester was exposed to different digital research techniques, following the same methodology. In contrast, we spotted the second type, where the same technique was followed throughout the study, as is the case of Robertson et al. (2012) . They applied digital stories as a tool for the development of the activity, but also the evaluation of the competency. In the research carried out by Lerdpornkulrat et al. (2019) , it is apparent that with the use of the rubric, the teacher gave them an example of the work and asked them all to practice evaluating and grading this work. In this way, they could check if they understood how to use a rubric. They then used the rubric to self-assess their work. After receiving feedback, both groups of students revised and resubmitted their completed projects again.

In the investigation by Elliott et al. (2018) , the intervention was structured in work modules with the following sequence of sessions: they were introduced in the first session with opportunities for group discussions and questions. Essential module reading was provided in weekly online study units and module workshops integrated academic reading and writing activities, such as paraphrasing and referencing, with module content.

In the study by Ball (2019) , in the first year, the students took modules on publishing history, culture, markets, and media. In the second year, the intervention was based on their publishing skills, reading for writing development, and grammar and general literacy.

Hamutoglu et al. (2019) organized their intervention in different weeks, such that during the first week of the 14-week semester, the instructor oriented the students for the course and administered pre-tests. In the following week, students were provided with a session on the Edmodo platform and orientation training on the course content.

In the work of Gabriele et al. (2019) , the experimental research plan (i.e., activities to be performed, methodology to be adopted) was established over 4 months followed by the organization of the reading material (power point presentations, introductory videos of the software, handouts, ad hoc created applications as examples).

We also found interventions that had very short time durations, but provide daily detail of the contents and interventions. Similarly, Alfonzo and Batson (2014) dedicate 1 day to the search and orientation in digital resources, 1 day to the APA standards, and 3 days to develop and use a specific application.

In the research by Istenic et al. (2016) , the intervention was based on six different types of tasks related to a variety of mathematical problems, including problems with redundant data, problems with multiple solutions, problems with multiple paths to the solution, problems with no solution, mathematical problems in logic, and problems with insufficient information.

In some interventions, the sequence through which they are developed is the very development of the subject of the degree course from which they are implemented, as is the case of the work of Gill et al. (2015) .

In the work of Carl and Strydom (2017) , students were first familiarized with the devices and then introduced to electronic portfolios, which helped them to create blogs that serve as platforms for electronic portfolios, and guided them on how to collect artifacts and how to reflect and share content.

In one work we found narrative was used as a technique so that the students could later present their work, analyze it in groups, rework it and present it again to their classmates. Kuhn (2017) , Pequeño et al. (2017 ), and Elphick (2018) followed this model.

Adopting a novel consultative approach, Botturi (2019) co-designed the intervention with his students in two steps: they were surveyed 4 weeks before the start of the course and asked to choose between two options: an overview of different topics/methods/experiences, or an in-depth exploration of one or two topics/methods/experiences. All respondents indicated a preference for the first option and provided indications of the topics they wished to cover (see Tables 4 , 5 ).

Table 4 . Assessment instruments used in the instructional intervention in the reviewed studies.

Table 5 . Treatment fidelity.

The limitations of our search are listed in Table 6 . At the theoretical level, we encountered studies that were not very current, missing research questions or hypotheses, or even missing objectives. At the statistical level, we found several studies had a small or unrepresentative sample.

Table 6 . Limitations of the instructional interventions described in the empirical studies reviewed.

Analyzing the interventions themselves, we identified a few limitations, especially in those studies that neither indicates the tasks, record the entire process, or lack key information to replicate the intervention. In some studies, key information relating to the person carrying out the intervention was missing, particularly on whether they had the specific training for this purpose. Another limitation that was identified was that very few evaluation strategies were in place to evaluate the interventions (see Table 7 ).

Table 7 . Treatment fidelity.

Similarly, gaps were found regarding ethical controls, where in some studies the main limitation was that ethical controls were non-existent or not specified ( Robertson et al., 2012 ; Istenic et al., 2016 ; Kuhn, 2017 ; Elphick, 2018 ; Ata and Yildirim, 2019 ; Tomczyk et al., 2020 ).

Figure 3 shows the evolution over the years of the samples used in each of the studies from 2011 to 2020.

Figure 3 . Evolution over years of the samples used in the studies from 2010 to 2021.

Figure 4 shows the evolution over the years of the controls used in each of the studies from 2011 to 2021.

Figure 4 . Evolution over years of the controls used in studies from 2010 to 2021.

This work aimed to analyze the empirical evidence found in international studies between 2011 to 2021 related to the digital literacy of university students, including those pursuing degrees in education. This objective has been met.

Regarding the first focus related to literacy, this paper highlighted the fact that studies from the West are the most prevalent in this field ( Çoklar et al., 2017 ; Ata and Yildirim, 2019 ; Hamutoglu et al., 2019 ; Sujarwo et al., 2022 ), which correspond to cross-sectional studies, mostly employing instruments such as “the Digital Literacy Scale” developed by Ng (2012) , and “the information literacy self-efficacy scale (ILS)” developed by Kurbanoglu et al. (2006) . Regarding the level of mastery, the results showed an upper intermediate level of competence in information and digital literacy, communication, and collaboration, but a low intermediate level in terms of digital content creation, particularly in the creation and dissemination of multimedia content using different tools ( López-Meneses et al., 2020 ; Moreno et al., 2020 ).

Regarding the second focus, digital literacy in university students, this study reviewed the various contributions of other works and found the presence of a competent group in this field, which makes efficient use of both the Internet and digital media ( Çoklar et al., 2016 ; Ata and Yildirim, 2019 ; Lim and Newby, 2021 ). However, differences were also found in this collective relating to gender, where women were more competent than men in digital literacy, information literacy, technological literacy, and communicative literacy ( Hamutoglu et al., 2019 ; López-Meneses et al., 2020 ; Navarro, 2020 ). However, on the other hand, we lso found studies that revealed particular gender gaps where men showed a higher propensity for DL, while women outperform men in the overall digital literacy test ( Ata and Yildirim, 2019 ). Ata and Yildirim (2019) also found differences in DL between students where university students studying science or mathematics-related majors had higher levels of digital literacy than students majoring in social sciences or psychology fields ( Ata and Yildirim, 2019 ; Chow and Wong, 2020 ).

And as for the third focus, digital literacy in future teachers, we found a dual use of digital literacy, in its social and leisure aspect (searching or maintaining friendships through social networks, sharing digital content, downloading content, or playing online games), and in its academic aspect (searching in search engines, working through online documents, organizing or synthesizing information from different processors, using computer programs to make presentations, edit images or content, or create audiovisual content ( López-Meneses et al., 2020 ).

The main contribution of this review lies in its comparison between pre/post-pandemic studies, which show a great increase in the use of technologies in the educational world (across the curriculum), and research work focused on measuring the competencies of these devices ( Baber et al., 2022 ). These new investigations have not only followed the line of previous ones but focused on the measurement of digital literacy and its influence on it by variables such as the degree of origin, gender, age, or being a digital native or immigrant ( Castañeda-Peña et al., 2015 ; Çoklar et al., 2016 ; Castañeda et al., 2018 ; Ata and Yildirim, 2019 ; Gür et al., 2019 ; Hamutoglu et al., 2019 ; Lerdpornkulrat et al., 2019 ; González et al., 2020 ; Navarro, 2020 ; De Sixte et al., 2021 ). But there has been an expansion of the topics and variables that are studied in conjunction with digital literacy, among which we find as a novelty, the study of psycho-educational variables such as academic motivation ( Chow and Wong, 2020 ), self-efficacy and motivation ( Lerdpornkulrat et al., 2019 ), effort expectations ( Nikou and Aavakare, 2021 ), and self-concept as a student and as a teacher ( Yeşilyurt et al., 2016 ). The importance attached to the educational field, the identification of different roles or behaviors within the concept of digital literacy that is delimited, or even the types of uses within the concept of digital literacy ( López-Meneses et al., 2020 ; Moreno et al., 2020 ; Navarro, 2020 ; Lim and Newby, 2021 ) are new trends.

Therefore, we can affirm that in this study the research predictions are fulfilled, in that the results found show relevant differences from international studies pre-post pandemic; and by different cultural backgrounds (Spanish Latin, Portuguese, Finnish...), gender, and personal digital resources. In terms of applications for educational practice, these results do not indicate that university students are competent in terms of digital literacy, although they demonstrate some competencies like online information search, information evaluation, information processing, information communication, and dissemination skills ( Çoklar et al., 2016 ; Lerdpornkulrat et al., 2019 ). Therefore, there is the risk of training an incomplete student body in digital competence. For complete and comprehensive digital literacy for university students, especially future teachers, there is an urgent need to invest in digital literacy programs. This will ensure that the comprehensive digital competence of students corresponds to the use and employment of the Internet and digital devices in their teaching tasks ( Gisbert et al., 2016 ), and be a guarantee of their integration into teaching practice ( Aslan and Zhu, 2016 ; Nikou and Aavakare, 2021 ).

As for the limitations of this work, they are closely related to the seven indicators for analyzing study quality and effectiveness (Acosta and Garza, 2011), which are: alignment of theory, findings, reliability and validity, descriptive details of participants, and the study, sample, and consistency of findings and conclusions with the data ( Risko et al., 2008 ). Along with evidence-based indicators, and effect sizes of studies ( Díaz and García, 2016 ; Canedo-García et al., 2017 ). So future lines of research or work, should take into account overcoming these limitations, and embrace them in the face of their development.

The number of studies found in the systematic review is comparable to what is usual in this type of study and even higher. For example, in the exemplary systematic review by Scott et al. (2018) , they identified only 29 studies that met the quality criteria, reviewing 50 years of studies published in the US, and of these, only four were quantitative. In the study by Borgi et al. (2020) , they only found ten studies that fit the criteria in a very good analysis. Other systematic reviews go along the same lines, and in the same journal and section Frontiers in Psychology . For example, Dickson and Schubert (2020) and Liu et al. (2022) found only six studies in a review of great interest; the study by Nguyen et al. (2021) identified 18 eligible articles; Shou et al. (2022) with 12 studies included; or Tarchi et al. (2021) ; Huang (2022) found seven studies for quantitative analysis and eight for indirect evidence; Coxen et al. (2021) with 21 articles included in the focal analyzes of the systematic review. The number of studies to be representative is not defined by the number but by the existence of such studies. In a systematic review, all studies are reviewed, thus the population of published studies that fit the indicated criteria. With these studies, it was possible to do an analysis of objective indicators in a general comparison between studies; assessing the instruments used; examining the characteristics of the interventions such as strategies, instructional procedure, and psychological variables considered; comparing the fidelity controls of the treatments, which guarantees their rigor and their application in the terms prescribed by the empirical validation of the interventions; and reviewing the limitations of the studies and their contributions by years. These contributions were based on objective data from the studies and have been represented in tables and figures. In addition, a qualitative analysis is provided that highlights the value of intervention studies in relation to digital competence, and the key psychological variables that have been used. It is true that the studies published since 2010 were used, and that there could have been more studies before, but considering the evolution of this type of focus in relation to digital competence and the psychological variables involved, it is evident that the most interesting thing is to consider the recent years which is when its need and use has been generalized throughout the population.

Conclusions

In general, the results show that university students are digitally literate and make efficient use of both the Internet and digital media. In this sense, we found an intermediate or higher level in skills related to communication and collaboration, such as through different chat rooms, platforms, and communication applications. But an intermediate-low level in terms of digital content creation, especially in the creation and dissemination of multimedia content. So, this should be one of the future competencies to increase in this group. Although there are differences according to gender, age, or degree of origin.

We have to invest in comprehensive digital literacy programs for teachers in initial training, which appears implicit in the training plans of their official studies. Digital literacy needs to be a part of the official curriculum, and be developed rather quickly as a separate subject but in an interdisciplinary manner throughout their training. In this way, they become digitally literate people capable of creating and generating digital content and possessing the necessary competencies and skills to use and share such content.

We must also invest in assessing teachers' self-perception. Only by knowing their opinion, skills, and shortcomings, can digital training programs be designed. Digital literacy is a predictor of good digital use and a predictor of the good use and employment of digital devices and the Internet in the future when they would be teaching.

The findings of this study compel us to consider the following: first, we need to rethink the form and manner in which future teachers are capacitated in digital literacy, if we are doing it in the best way, or if on the contrary there are gaps that should be solved. Second, we should take into account the contributions of the results found and their consequences to formulate effective intervention designs and strategies to effectively capacitate pre-service teachers in digital literacy.

Data availability statement

The raw data supporting the conclusions of this article will be made available by the authors, without undue reservation.

Author contributions

J-NS-G, NG-Á, IM-R, JG-M, and SB-C: conceptualization, methodology, software, writing—review and editing, visualization, supervision, and validation. NG-A: formal analysis, investigation, and resources: UAL, ULE, USAL, IPC, data curation, writing—original draft preparation, and funding acquisition. J-NS-G and NG-A: project administration. All authors contributed to the article and approved the submitted version.

The generalx operating funds of the universities have been used Universidad de León (Spain), Universidad de Almería (Spain), Universidad de Salamanca (Spain), Instituto Politécnico de Coimbra and NICSH (Portugal).

Conflict of interest

The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

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Keywords: digital literacy, pre-service & teacher education, higher education, teachers', transversal competences

Citation: Gutiérrez-Ángel N, Sánchez-García J-N, Mercader-Rubio I, García-Martín J and Brito-Costa S (2022) Digital literacy in the university setting: A literature review of empirical studies between 2010 and 2021. Front. Psychol. 13:896800. doi: 10.3389/fpsyg.2022.896800

Received: 15 March 2022; Accepted: 23 May 2022; Published: 06 September 2022.

Reviewed by:

Copyright © 2022 Gutiérrez-Ángel, Sánchez-García, Mercader-Rubio, García-Martín and Brito-Costa. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY) . The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

*Correspondence: Nieves Gutiérrez-Ángel, nga212@ual.es ; Jesús-Nicasio Sánchez-García, jn.garcia@unileon.es

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Understanding Social Media Literacy: A Systematic Review of the Concept and Its Competences

Karina polanco-levicán.

1 Programa de Doctorado en Ciencias Sociales, Universidad de La Frontera, Temuco 4780000, Chile; [email protected]

2 Departamento de Psicología, Universidad Católica de Temuco, Temuco 4780000, Chile

Sonia Salvo-Garrido

3 Departamento de Matemática y Estadística, Universidad de La Frontera, Temuco 4780000, Chile

Associated Data

Not applicable.

Nowadays, people spend long periods on social media, ignoring the implications this carries in daily life. In this context, the concept of social media literacy, an emerging concept scarcely developed in the literature, is relevant. This study sought to analyze, descriptively, the main definitions and competences of the concept of social media literacy. The methodology included a systematic search of literature in the databases Web of Science, PubMed, and Scopus between 2010 and 2021, applying filters for English and Spanish, including only scientific articles. A total of 1093 articles were obtained. An article selection process took place, applying the inclusion and exclusion criteria, resulting in a total of 15 articles being selected. The findings indicate that the concept of social media literacy is based on media literacy to then integrate the characteristics and the implications of digital platforms. This is linked to the development of cognitive competences, where critical thinking, socio-emotional competences, and technical competences are fundamental, considering the social context. The development of socio-emotional competences stands out since social media are a frequent place of interaction between people.

1. Introduction

The transformation of society has been linked to technological changes that are an important part of people’s lives [ 1 , 2 ]. Digital technologies are inserted in aspects of social life, in families and relations with others, at work, in governance and political participation, and they generate new ways to shape a community [ 3 , 4 , 5 ]. In this sense, social media are widely used by different societies, transcending the geographical borders of territories and cultures, connecting the global to the local [ 6 , 7 ]. Staying on the Internet and social media for extended periods has resulted in media and digital literacy continuing to gain importance [ 1 ].

It is important to specify that social media differ from other types of Internet platforms in that they are characterized by their mass use, they allow content creation, and are not only consumed passively, making it possible for people who do not have formal knowledge about mass media to produce information [ 8 ]. This is even more relevant considering the cross-sectional use of social media by different age groups and that children’s exposure to cell phone screens begins at an early age [ 9 ]. Later, in adolescence they spend extensive periods on social media due to their socializing with their peers [ 10 , 11 ], whereas university students spend an average of 20 h a week on such digital platforms [ 12 ], it has been reported that 98.3% of survey respondents state they use social media [ 13 ]. The opposite would mean being outside a relevant social space [ 14 ]. In the older adult population, there is evidence that they use the technology less other age groups; however, the rates of social Internet use are increasing [ 15 ].

It should be noted that users are exposed to different phenomena on social media, such as publicity, images with a positivity bias, and aggressive and violent behaviors. In addition, the way in which social media operate must be considered as they use technology to filter content based on the users’ previous choice, favoring confirmation bias [ 16 ]. They also offer the opportunity to choose with whom one wishes to interact, enabling the formation of groups or communities with similar characteristics [ 17 , 18 , 19 ], which can foster negativity against what is different, which can be particularly relevant in phenomena such as cyberbullying, which has been linked to time spent on social media [ 20 , 21 ].

Thus, there are also messages on social media that can be potentially harmful when they are about health and personal appearance [ 22 ], considering people’s exposure to advertising and photos shared with positivity biases [ 23 , 24 ]. In this sense, exposure to photos that have been manipulated to achieve a positive appearance is associated with reducing body image and body satisfaction, with the increase in the desire of young women to get cosmetic surgery [ 25 ], depending on the time spent on the Internet [ 23 ].

On the other hand, users can be confronted with demands and difficulties such as the dissemination of false and manipulated news in the post-truth era [ 1 , 26 ], which are produced and put into circulation intentionally to obtain benefits such as more visits by users [ 27 ]. This is combined with people sharing information without a review process for this content since positive feedback from other users prevails; consequently, fake news goes viral very quickly [ 26 ]. People are needed in the role of information consumers; they must develop critical thinking, i.e., a skeptical view of the selection of the news provided through algorithms and the news sources must be tracked [ 4 , 26 ], since discerning veracity or falsity is a responsibility that transcends the individual [ 5 ].

It is important to note that the use of social media is not negative in itself as it can increase social capital, foster friendships and reduce feelings of loneliness; however, it depends on the user’s characteristics and how the different platforms are used [ 28 , 29 ]. As a result, teaching and learning competences for the use of these Internet platforms are particularly relevant since they include social and ethical aspects and technical skills [ 14 ], as well as competences that can assess information that aids in better decision-making [ 30 ].

Media literacy was defined by the Aspen Institute [ 31 ] as “the ability to sensitize, analyze and produce information for specific results” (p. 6), although this conceptualization has certainly undergone progressive transformations, moving from printed information to expression and communication that includes new symbolic forms, such as images and multimedia content. In addition, social media have enabled group collaboration and the dialogue of a large number of people who produce content [ 32 ]. It is worth noting that Hobbs [ 32 ] refers in particular to media literacy and understands it as knowledge, competences, and skills for life that make it possible to participate in today’s society by accessing, analyzing, evaluating, and creating messages in different ways and in different media, being the result of media education. For his part, Buckingham [ 33 ] emphasizes the critical component and the understanding that contents are inserted in a broad context, for example, digital capitalism. The emergence of new types of literacy is linked to the appearance of Internet and mobile communication technologies, which have resulted in the appearance of new media. Considering their impact, this is occurring with technologically based sociocultural platforms [ 34 ].

In the same vein, digital literacy refers to a broad set of competences around the use of digital media, computers, and information and communication technologies (ITC), being understood as part of other forms of literacy, such as computer, Internet, media, and informational literacy [ 35 ]. Currently, efforts are being made by the international community to guarantee digital literacy [ 36 ], because since the COVID-19 pandemic time on the Internet and social media has increased [ 37 ]. It is important to mention that digital literacy has been proposed as a strategy against social inequality, given the connection between technological exclusion and wider forms of economic and social exclusion [ 38 ], because people have fewer opportunities to develop skills due to their limited Internet connection, thereby reducing participation levels [ 39 ]. Another relevant element is that it is linked to socio-economic disadvantage with a lack of knowledge about the algorithms that these types of platforms use to recommend content [ 40 ].

Literacy in traditional and digital media is central given that we live permanently receiving messages from different sources [ 41 ]. Generally, these are focused on improving people’s competences to integrate and operate in today’s society [ 42 ]. Therefore, it is necessary to promote the development of skills such as critical thinking because even though teenagers and young adults have known the world with the Internet, they do not have better developed skills in all the areas that digital literacy addresses [ 43 ]. Nevertheless, according to Leaning [ 35 ], the difficulty arises because media literacy does not sufficiently address digital technology, considering that digital literacy does not fully develop a critical approach compared to media literacy. However, it is relevant to point out that the boundaries between the types of literacy can be blurred; in addition, other proposals progressively emerge that link different approaches such as critical digital literacy, rendering the desired distinctions complex [ 44 , 45 , 46 ].

In this sense, due to their mass use, social media have transformed the way we relate to each other, form communities, and use mass media. This has been of interest, with proposals on the issue of literacy being generated that focus particularly on these digital platforms. Therefore, Livingstone [ 47 ] indicates the need for literacy focused on social media to update the analysis of media literacy. Nevertheless, this concept has limited theoretical development and little operationalization [ 7 , 48 ]. In addition, there is evidence that authors define it differently; it has not been clearly established what the competences are that are included in this type of literacy given the authors working with this concept in their research.

In light of the above, this article focuses on social media literacy by performing a systematic literature review to better understand the concept in terms of the competences it provides that adequately guide efforts in the direction of teaching and learning processes in this area. The relevance of these processes must be borne in mind due to the mass use of such platforms and their use by people of different ages for extended periods, considering there are dangers in social media while at the same time they afford possibilities for interaction, entertainment, and other options that can be useful with an adequate understanding of how social media work and how to make use of them. Therefore, the aim of this study was to analyze, descriptively, the main definitions and competences of the concept of social media literacy.

2. Materials and Methods

A systematic search of the literature was done, considering the guidelines of Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) [ 49 ], in the Web of Science, PubMed, and Scopus databases in July 2021. The question that guided the search strategy was: what are the competences that must be developed to operate on social media? The search took place using free terms and terms from Medical Subject Headings (MeSH) including social media, social media sites, digital literacy, media literacy, and social media literacy. The filters were: language (English and Spanish), number of years (from 2010 to date), and article type (article). With respect to the total articles ( n = 1039), they were first selected by relevant title, second, by relevant abstract. Then, the articles were reviewed in full ( n = 59), and the inclusion and exclusion criteria were applied, resulting in 15 articles ( Figure 1 ).

Systematic review flowchart (Adapted from Page et al., 2020 [ 49 ]).

2.1. Criteria for Eligibility

Inclusion criteria: Articles were selected that proposed a conceptual definition of social media literacy and/or that demonstrated the competences that integrate this concept. Articles were included where the participants were children, teenagers, young adults, adults, and families. Only scientific articles, theoretical and empirical, in English and Spanish between 2010 and 2021 were included.

Exclusion criteria: Articles that address social media from digital literacy without specifically considering the scope of social media literacy were not included, since they do not define the concept, nor do they refer to the competences that social media literacy encompasses. In addition, articles that address digital platforms but do not consider social media were not included. Theses, conference proceedings, and systematic reviews were not included. Articles in languages other than English or Spanish or with a publication date before 2010 were also excluded.

2.2. Procedure

Articles were selected considering the inclusion and exclusion criteria. The articles also had to provide information that responded to the research question; therefore, those articles that did not fit as previously indicated were eliminated. Where questions or disagreements arose about the selected articles, they were resolved through the joint review by the two authors to determine their relevance and to make a decision about their inclusion.

In terms of biases of this study, the language bias was countered by including articles in Spanish and English. In terms of coverage bias, the different databases (Web of Science, Scopus, and PubMed) were reviewed.

2.3. Analysis Strategy

With respect to the selection final, the articles were read and reviewed completely, observing if the records provided a conceptual definition of social media literacy or if they reported on the skills that this type of literacy includes. The other criteria of inclusion and exclusion were also considered. The standard quality assessment criteria for evaluating primary research papers were also applied [ 50 ].

Later, a table was constructed to present the studies, considering first the authors, type of study, objective, and information on the sample. Then, the main results were transformed in relation to the research question to report on the studies selected and to organize the findings of this study.

In relation to the biases present in articles, generally the records describe full data in their results; moreover, the results were reported according to the analyses used, considering that this is of interest to this review.

Fifteen articles were obtained for analysis from the following countries: Australia, Belgium, the Czech Republic, Germany, Indonesia, Singapore, Spain, the United Kingdom, and the United States, it being observed that interest in the concept of social media literacy is concentrated mainly in European countries that develop and contribute theoretical and empirical evidence relating to this concept ( Table A1 in Appendix A ).

3.1. Social Media Literacy: Definition

The conceptualization of social media literacy is based on media literacy [ 51 , 52 , 53 , 54 , 55 , 56 , 57 ]. However, it is emphasized that social media are oriented to the interpersonal communication that arises from the human need to establish interactions with others [ 48 , 52 , 53 ]. Thus, according to Vanwynsbergue [ 56 ], the focus would be on favoring the efficiency and efficacy of Internet communication, benefitting social relations ( Table A1 in Appendix A ).

On the other hand, the understanding of the particular characteristics of such platforms is worth noting, in that it is relevant how the information is presented on social media, considering the objectives after posts by both people and advertising, in addition to positivity bias [ 51 , 53 , 54 ]. Consequently, social media literacy is oriented towards the prevention of risks such as mental and physical health problems [ 51 , 53 ], as well as other types of consequences that can arise from interactions between people, for example cyberbullying, information spreading, and other difficulties [ 52 , 53 , 55 ].

3.2. Social Media Literacy: Competences

With respect to the different competences that encompass social media literacy according to the different studies, there is evidence that cognitive competences appear cross-sectionally in most of the studies searched. These include understanding, analysis, evaluation, synthesis, and the interpretation of the information, added to the assessment of the motive, purpose, realism, and credibility of the publication. Critical thinking is considered fundamental due to the large volume of information to which social media users are exposed [ 51 , 53 , 54 , 55 , 56 , 57 , 58 , 59 , 60 , 61 ]. In addition, according to Schreurs and Vandenbosch [ 54 ], cognitive competences include a knowledge of traditional media literacy and the dynamics of interpersonal communication on social media ( Table A1 in Appendix A ).

Similarly, user-generated information requires that they have knowledge of the implications of sharing personal data and the generation of information considering the digital fingerprint, since this information is used by the social media platforms and shared with other companies, so the user must evaluate what content to share [ 62 ]. Likewise, Tandoc et al. [ 63 ] report on the need to raise awareness about the content recommendation algorithms that transform the social media experience.

The technical or practical competences include the ability to create, review, organize and share contents [ 57 , 58 ], access, find information and use functions such as privacy settings [ 62 ], create social media accounts and publish photos and images, and make videos and memes [ 60 , 63 ]. These competences fulfill an important role so people of different ages can perform adequately on these digital platforms [ 51 , 55 , 56 , 57 , 58 , 59 , 60 ].

On the other hand, the socio-emotional competences are integrated by several authors into the conceptualization of social media literacy because such digital platforms are oriented to the interaction between different people who share content online; therefore, management strategies for interpersonal communications are relevant [ 48 , 51 , 54 , 55 , 56 , 63 ]. Festl [ 48 ] proposes that the development of social competences is central to social media literacy including participation and moral, communicative, and education competences, consistent with other studies that lend relevance to motivation, attitude, and behavior that people on social media exhibit [ 55 , 56 ]. In addition, Schreurs and Vandenbosch [ 54 ] note that effective competences are reflected in the use of adaptive strategies when users are exposed to difficulties on social media, as indicated in Appendix A ( Table A1 ).

The proposals of authors that consider the relevance of the context in which social interactions occur as well as the language used on social media are worthy of note. Specifically, the differences between the different digital platforms must be taken into account since they have particular ways of operating [ 55 ]. Moreover, the sociocultural pragmatics in the different social media must be borne in mind, i.e., changes in the users’ language, relations, and behavior depending on the different social and cultural contexts that take place on the Internet [ 57 ]. This would make it possible to assess the context that could help discern veracity of the information [ 60 ], considering the increase in fake news [ 63 ].

4. Discussion

The objective of this study was to analyze descriptively the main definitions and competences of the concept of social media literacy. The results yielded 15 studies ( Table A1 in Appendix A ) that address social media literacy by either conceptualizing it, or by referring to the competences of which it consists. It should be noted that there are studies that, despite using the concept in their articles, do not develop it, or they use it to talk about another type of literacy without making a suitable distinction on the issue [ 22 , 64 , 65 ].

In relation to the findings of this study, the construction of the concept of social media literacy is based on the knowledge gained through media literacy, to then integrate elements focused on catching the particularities, characteristics, and implications of social media. In this context, it is fundamental to consider the social interactions produced on social media, the possibility of users creating content, the large amount of information that circulates on social media that includes user content and publicity from businesses, as well as the content filtering and recommendation technology. In the same vein, it is suggested that the concept of social media literacy could respond to the requirements of today’s society due to the mass and recurring use of these types of virtual platforms worldwide [ 47 , 48 , 51 , 52 , 53 , 54 , 55 , 56 ].

Consequently, social media literacy is an update of media literacy [ 47 ], being oriented to favoring people being able to perform adequately on social media considering the various difficulties that can arise. Without a doubt, the phenomena that occur on social media are not all negative, rather these digital platforms have benefits that could be taken advantage of better if users have greater knowledge and competences [ 28 ]. Thus, access to the benefits or opportunities that social media afford, such as the possibility of sharing with friends and relatives, should be promoted, but with strategies to protect against damaging trends or risky behaviors [ 54 ].

Generally, the analyzed studies converge in the relevance of cognitive competences in social media literacy. It is worth noting the development of critical thinking because most studies mention it being necessary to obtain a suitable understanding and assessment of the content, being aware of the reliability and credibility of the information [ 55 , 56 , 60 ], reducing the persuasive influence of mass media through the evaluation of the intention and realism of the content [ 53 , 61 ]. This is not an easy task due to the large volume of information and the anonymity of those who produce the content on social media [ 57 ]. In this sense, the knowledge about the algorithms with which social media work acquires relevance, presenting information to the user according to their fingerprint [ 40 ].

As Livingstone [ 52 ] points out, social media literacy is at the intersection between social and mass media, so that the relevance of socio-emotional competences stands out. The social interactions that take place between users in real time or delay time are one of the characteristics that distinguishes social media from other types of digital platforms or mass media; therefore, different authors have focused on the socio-emotional competences to conceptualize and operationalize the construct [ 48 , 51 , 52 , 53 , 54 ]. In this way, such competences can be considered a protective factor against cybervictimization [ 66 ], and a greater prosocial behavior in Internet activities is implied [ 67 ], since there are adaptive strategies against negative experiences [ 54 ].

With respect to the technical or practical competences, there is evidence that among these are the ability to access, create, review, and share content on social media, adding other functions such as those linked to privacy settings. These competences are considered in a general way; however, social media platforms are different from each other, which is why it is relevant to consider those specific skills that could help people to perform adequately on the different social media. Coincidently, Manca et al. [ 7 ] refers to a higher skill level that can be cross-sectional on the different social media and skills specific to each digital platform.

Likewise, studies have shown the relevance of the context in which the content is generated in order to assess its construction [ 55 , 57 , 60 ]. Then, the specific platform can be considered, the context in which differences in the language used and the forms of interaction between users are reflected. On the other hand, it is important to place social media within a broader social and economic context such as digital capitalism [ 33 ], being aware of the objectives of the social media companies such as generating profits [ 68 ], transforming the private experience into merchandise [ 69 ].

Another finding of this study is the different areas in which studies are being conducted that involve this concept. On the one hand, evidence shows that different authors work with this concept applied to the area of physical and mental health related to body perception [ 51 , 53 , 61 , 70 ], developing interventions to reduce eating disorders and the negative impact of exposure to social media because they show idealized appearances, such that social media literacy is considered a protective factor [ 24 , 61 ]. Meanwhile, another group of authors focuses on research with children and adolescents due to the continuous use of social media as a result of their need to establish relations with their peers and how their families mediate the use of digital platforms [ 48 , 52 , 54 , 58 ]. Consequently, the development of competences by teenagers is fundamental for them to operate suitably on social media, considering that parents show deficiencies in technical competences and knowledge of social media because they use them less or they use digital platforms passively [ 54 , 58 ].

Finally, the relevance of the analysis and the assessment of news content on social media to determine its veracity stands out in the current context [ 5 , 26 , 60 , 63 ]. In this sense, the contribution of social media literacy is significant since it considers aspects of such platforms, because when sharing information, it prioritizes the expectation of positive feedback from other users, or that the content supports one’s personal beliefs and values.

5. Conclusions

This systematic review collaborated in the understanding of the construct of social media literacy in its definition and the skills that integrate it, being considered an area of emerging research and that its development is very necessary due to people staying on social media specifically for extended periods. Social media literacy is focused on the development of different abilities that range from the technical to the socio-emotional. In this sense, social media, by making possible and favoring social interactions, bring with them requirements for people to perform adequately on digital platforms, understanding that there is no separation between the digital plane and the physical plane; therefore, a mutual influence is produced that could affect people’s experience by being exposed to the dangers on social media that worsen without the skills to deal with such situations.

On the other hand, the social, economic, cultural, and political context is integrated into the analysis conducted on social media given that such platforms have product advertising, political announcements, and other situations to which social media users are exposed. At the same time, the social media differ from each other, so it is relevant to visualize the characteristics of each of them and their differences, noting they each have their own culture that is reflected in the language, behavior, and interactions generated.

In terms of the limitations of this study, it should be noted that there may be articles that were not detected in the systematic search, or that were not selected for the analysis considering the inclusion and exclusion criteria of this study because the authors used concepts linked to media and digital literacy to refer to the concept of social media literacy. Other databases could be added to verify whether there are new articles and integrate them into the results, contributing to different research questions. Similarly, other types of articles such as systematic reviews or conference proceedings could be added since they were excluded here. With respect to the future lines of investigation, studies must be generated considering the construct of social media literacy and its relation to other constructs such as cyberbullying and cyberaggression as the dangers of social media are considered, making it possible to observe which competences that make up social media literacy are those that would mainly protect against these dangers. In addition, it would be interesting to identify the relations with constructs that reflect if social media literacy facilitate the opportunities that such platforms offer. Finally, other studies could broaden the inclusion criteria by incorporating articles that address social media literacy, although the authors have used other broader concepts or approaches in their research. This way, future studies could analyze and evaluate which of the different literacies that focus on social media obtain the best results.

Concept and competences of Social Media Literacy.

Funding Statement

K.P.-L. received financial support by the National Agency for Research and Development (ANID)/Scholarship Program/DOCTORADO BECAS CHILE/2020-21200712.

Author Contributions

Conceptualization, K.P.-L. and S.S.-G.; methodology, K.P.-L. and S.S.-G.; formal analysis, K.P.-L. and S.S.-G.; investigation, K.P.-L. and S.S.-G.; data curation, K.P.-L. and S.S.-G.; writing—original draft preparation, K.P.-L. and S.S.-G.; writing—review and editing, K.P.-L. and S.S.-G.; supervision, K.P.-L. and S.S.-G.; All authors have read and agreed to the published version of the manuscript.

Institutional Review Board Statement

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Digital Culture and Digital Media as Heritage: Innovative Approaches in Interaction with Information and Scientific Communication in the Era of Massive Data and Immersive Interactive Technologies. New Contexts in International Relationships

• First Online: 31 August 2021

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• José Luis Rubio-Tamayo 6 ,
• Manuel Gertrudix 7 &
• Hernando Gómez 8  

Part of the book series: The Latin American Studies Book Series ((LASBS))

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• The original version of the chapter has been revised: Footnote in the title page has been removed. A correction to this chapter can be found at https://doi.org/10.1007/978-3-030-77991-7_23

Digital technologies have, in recent years, changed the relationship between users, content, and information. These changes have been more noteworthy and tangible, particularly in the 2010s, accelerating in the year 2020 due to the COVID-19 pandemic. This context places societies in new scenarios where interactions change dramatically, and where digital technologies and scientific culture developed in recent decades have a relevant role. In this work, we analyse the technological context, focusing on media technologies and data production and dissemination, and their potential to advance and implement new relationships between stakeholders, users, organisations, research groups, and with data, information, and knowledge. Technologies such as extended reality, motion graphics, immersive journalism, massive and open data, data visualisation, open science, etc. create an ensemble of potential scenarios where the access to information and knowledge will present us with many innovative approaches. When digital technologies have changed our lives and our way of interacting with our peers and information, the new context has enhanced these changes, due to the emergence of new necessities: firstly, the necessity of scientific research; and secondly, the necessity of designing and considering new interactions and ways of establishing relationships. In both cases, digital media technologies are performing a relevant role which may even further accelerate changes in the new context and scenarios emerging, changing relationships and ways of interacting at all levels, from individuals to international relationships, and, of course, between individuals and information. This context places a new scenario before us, where digital media and scientific research and production are a relevant part of human heritage, always in a process of change and evolution.

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Rubio-Tamayo, J.L., Gertrudix, M., Gómez, H. (2021). Digital Culture and Digital Media as Heritage: Innovative Approaches in Interaction with Information and Scientific Communication in the Era of Massive Data and Immersive Interactive Technologies. New Contexts in International Relationships. In: Christofoletti, R., Botelho, M.L. (eds) International Relations and Heritage. The Latin American Studies Book Series. Springer, Cham. https://doi.org/10.1007/978-3-030-77991-7_6

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