business communication assignment topics

40 Communication Assignment Topics

Table of Contents

What Are Communication Strategies Assignments?

Top 40 communication assignment topic ideas, tips for writing communication assignment, how to succeed with your communication research.

Communication Assignment Topics

When your college professor mentions communication assignment writing, it stands for a task that should either explore or reflect on communication strategies in a certain area. It can be anything from nursing assignments that research linguistic barriers or social events to tasks that explore physical presence vs virtual communication specifics. Since there are numerous ideas that can be explored, the majority of college students seek communication strategies assignment topics that will work. The trick is to choose your topic correctly and come up with a clear methodology to provide your readers with enough supporting evidence. The most important is to choose something that inspires and motivates you to research as you focus on your main thesis and communication methods. Ask AssignmentBro to do your assignment if you don’t habe enough time to write it.

  • Business Communication. 

When you are dealing with business communication assignment writing , the most important is to define what kind of strategy or leadership method is being used. It means that your topic must reflect your approach to getting the message across.

  • The role of mediation in corporate communications.
  • HR hiring methods and the use of AI-based materials.
  • Interpersonal conflict resolution methods during virtual conferences.
  • The challenges of medical data delivery in modern corporations.
  • Transnational communication methods vs outsourcing.
  • Social conflicts in the workplace.
  • Real estate ethics and persuasive communication.
  • Strategic thinking peculiarities among Asian partners of the United States.
  • Business privacy during Zoom conferences and data management challenges.
  • The linguistic challenges during virtual meetings: communication barriers.
  • Public Relation Topics. 

Unlike assignment topics for business communication, public relation writing involves dealing with less commercial matters. Some examples would include school education or college initiatives among other things.

  • The role of authoritarian communication methods during public gatherings.
  • Labor unions in the United States: pros and cons of current management methods.
  • The psychological effect of the teacher’s authority in private US schools.
  • Should college learners be allowed to shape their learning curriculum?
  • The use of special education communication methods in college studies.
  • Should marketing teams appeal to public surveys?
  • Plagiarism cases in public speeches and strategic plans.
  • Multilingual employees in the public relation sector: the cultural benefits.
  • The use of preventive dialogue and surveillance in the United States.
  •  How does gender affect public negotiations during social protests?
  • Analytical Communication Assignment Topics. 

The majority of communication research topics will require additional analysis as one explores the variety of methods that have been implemented for a positive outcome. As you choose an analytical subject, try to narrow it down for the best results.

  • The role of analysis in the perception of religious beliefs and social restrictions in Japan.
  • Should the refugees in the United States learn the local culture to adjust their lives?
  • Analysis of gender relations in the modern IT sector.
  • Communication barriers caused by the Covid-19 situation.
  • Teaching culture vs practical learning among engineering students.
  • Analysis of credibility of the modern environmental research press.
  • The communication gap between the younger and the older populations.
  • The use of “fake” information stirs a social communication conflict.
  • TV Advertisement methods and the perception analysis.
  • The role of the cultural background for communicative leadership methods.
  • Social Media & Journalism Communication Assignment Ideas. 

Speaking of communication skills topics for assignment, one should focus on social media as it requires specific knowledge and an adjustment of current communication methods that have been used during physical meetings or even before the Covid-19 pandemic.

  • The lack of emotional belonging during virtual meetings.
  • The negative role of social media language and emoticons.
  • Virtual relationships: how have our communication strategies changed?
  • Instagram vs Facebook: what communication skills are required?
  • Youth culture online two decades ago: what changes can be spotted?
  • The role of linguistic skills during online video gaming.
  • Online journalism vs newspapers in print.
  • Should bloggers receive professional journalist education?
  • How does paraphrasing affect the final message that’s communicated?
  • Social media influencers: marketing or hype?

When you know an approximate topic that you would like to explore, make sure that you follow these tips:

  • Research your topic to understand what challenges are most apparent and what sub-areas require additional coverage.
  • Study your grading rubric to determine what kind of communication assignment type is required. It can be compare-and-contrast, argumentative, reflective, explanatory, and many other essay types.
  • Choose your communication research method: analytical, comparative, critical, etc.
  • Introduce your target audience to explain what communicative issues you are facing.
  • Implement surveys, personal interviews, and seek primary sources to make your communication assignment credible.
  • Provide information from both sides of the issue, meaning that a counter-arguments paragraph may be necessary.

Follow your instructions and ask questions when something is unclear. The purpose is to explore communication methods by explaining your academic objectives and the methodologies that you implement.

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As you are seeking assignment help online or just browsing topics, the most important is to narrow your topic down and choose a methodology that will fit your subject (social science, interpretive, analytical approaches). It means that your purpose is to be argumentative or persuasive, analytical or reflective as you discuss relevant communication strategies. Research both pros and cons, voice opinions, use an analytical writing tone, and remember to provide a source for anything that is not your author’s voice. Following these simple rules will help you to save time and come up with an excellent communication research assignment that will stand out from the rest!

business communication assignment topics

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18 Best Presentation Topics for Business Communication

Table of Contents

Delivering effective presentations is a vital component of successful business communication. Whether you are presenting to your team, clients, or stakeholders, choosing the right topic can make all the difference in the success of your presentation.

However, with so many potential topics to cover, it can be challenging to know where to start. In this blog post, we will provide you with 15 presentation topics for business communication that are relevant and engaging for a variety of audiences.

What is a business presentation in business communication?

A business presentation is a formal presentation given to a group of people in a business setting. Business presentations are commonly used to inform stakeholders, investors, employees, or customers about various aspects of a business such as company performance, products or services, and marketing strategies.

It is often delivered using visual aids such as slides, charts, and graphs to enhance the clarity and effectiveness of the message. Business presentations can take many forms, such as sales presentations, product demonstrations, project proposals , financial reports, or company overviews. They can be delivered in person, through video conferencing, or even in written form. 

A successful business presentation should be well-structured, clear, and engaging, with a clear focus on the audience’s needs and interests.

18 Best Topics for Business Communication Presentation 

1/ the importance of emotional intelligence in business communication.

Emotional intelligence, or the ability to recognize and manage one’s emotions, is a critical factor in effective communication. Having this ability is crucial for developing robust connections, handling disputes, and guiding groups effectively. This topic will explore the principles of emotional intelligence , as well as techniques for improving emotional intelligence in the workplace. Additionally, it can highlight the essentiality of emotional intelligence in business communication and how professionals can develop this skill.

2/ The Role of Nonverbal Communication in Business Communication

In a professional environment, nonverbal cues like gestures, facial expressions, and vocal intonation can carry significant weight in determining how messages are perceived. In this topic, you could explore the various types of nonverbal communication and how professionals can improve their ability to read and use these cues.

Related Reading: What are the pros and cons of non-verbal communication

3/ Workplace Health and Wellness In the Business Environment

Promoting workplace health and wellness is becoming increasingly important for businesses, as research shows that healthy employees are more productive , engaged, and less likely to take sick leave. In addition, a workplace that prioritizes health and wellness can attract and retain top talent, which can give the business a competitive edge.

One of the key topics to cover in a presentation on workplace health and wellness is stress management. Stress is a major contributor to employee burnout, which can lead to decreased productivity. Additionally, other topics that can be covered include workplace ergonomics, and creating a culture of wellness.

4/ The Art of Persuasion in Business Communication

Persuasion is a valuable skill in the business world, whether you are trying to sell a product, convince a colleague to support your idea or negotiate a deal. Persuasion involves understanding the needs and motivations of your audience and tailoring your message to their interests. This topic will explore the principles of persuasion and provide tips for crafting persuasive messages.

5/ Writing for Business- How to Create Effective Business Documents

Business writing requires a unique set of skills and techniques that differ from other forms of writing. In this topic, you could explore the elements of effective business writing, such as tone, structure, and formatting, and provide examples of best practices.

6/ Writing Effective Business Emails

An email is a critical tool for business communication , but many people struggle with crafting clear and effective messages. Effective business emails are professional, concise, and to the point, and they convey important information in a way that is easy to understand. This topic will provide tips and best practices for writing professional, concise, and effective business emails.

7/ Business Communication Ethics

To communicate effectively, it is not enough to simply convey your message. You must also take into account ethical principles such as integrity, transparency, and consideration for others. This topic will explore the ethical principles of business communication , as well as techniques for avoiding ethical pitfalls and building trust and credibility with stakeholders.

8/ How to Give and Receive Constructive Feedback

Constructive feedback is feedback that is framed in a positive, helpful way, with the goal of helping the recipient improve. Feedback is essential for growth and development in the workplace. However, it can be difficult to give and receive constructive feedback. This topic will cover the best practices for giving and receiving feedback, including how to frame feedback in a constructive and productive way along with the feedback communication process .

9/ Cross-Cultural Communication in Global Business

As businesses become more global, professionals must learn to navigate communication barriers in business that arise in multicultural settings. In this topic, you could explore the unique challenges of cross-cultural communication in a global business context and provide strategies for improving communication effectiveness.

10/ How to Manage Conflict in the Workplace

Although conflict is a normal occurrence in any workplace, managing it in an efficient manner can be quite difficult. Effective conflict management involves understanding the underlying causes of conflict, identifying potential solutions, and working with others to find a resolution that is mutually beneficial. This topic will cover strategies for identifying and addressing conflict, as well as techniques for resolving disputes and building stronger relationships.

11/ Building Strong Business Relationships

Strong relationships are the foundation of any successful business. Whether you are working with customers, employees, or partners, building trust and rapport is critical for long-term success. This topic will explore the key principles of relationship-building, including communication, trust, and mutual benefit.

12/ Using Data Visualization to Communicate Business Insights

Data visualization is a powerful tool for communicating complex business insights in a clear and compelling way. This topic will explore the principles of data visualization, including choosing the right charts and graphs, using color and typography effectively, and avoiding common visualization pitfalls.

13/ Managing Virtual Communication Challenges

Virtual communication can present unique challenges, including technical difficulties, lack of face-to-face interaction , and time zone differences. This topic will cover techniques for managing virtual communication challenges, including using virtual collaboration tools, establishing clear communication protocols, and building rapport with remote team members.

14/ The Art of Negotiation in Business

Negotiation is an essential skill for achieving successful outcomes in business, from closing deals to resolving conflicts. This topic will explore the principles of negotiation, including preparing for negotiations, identifying common negotiation tactics, and building win-win solutions.

15/ The Impact of Technology on Business Communication

Technology is changing the way we communicate in business, from email to social media to virtual collaboration tools like instant messaging or  online presentation makers . This topic will explore the impact of technology on business communication , including the benefits and challenges of different communication channels and the future of business communication.

16/ The Role of Communication in Change Management

Effective communication is essential for managing change in the workplace, from introducing new products or services to implementing organizational changes. This topic will explore the principles of change management communication, including identifying key stakeholders, creating messaging guidelines, and managing resistance to change.

17/ Communicating with Confidence-B uilding Assertiveness in Business Communication

Assertiveness is an essential skill for effective communication in the workplace, from managing conflicts to presenting ideas effectively. This topic will explore the principles of assertiveness, including identifying communication styles, using “I” statements effectively, and managing challenging conversations.

18/ Communicating During Times of Crisis

When a crisis occurs, effective communication is essential to manage the situation and mitigate any potential damage. In this topic, you could explore the elements of effective crisis communication, including transparency, empathy, and quick response time.

Usefull Insight: We chose these topics because they cover a wide range of communication skills and are relevant to today’s business environment. Each topic provides practical strategies for improving communication and achieving business success. Additionally, these topics are evergreen and can be adapted to a variety of industries and organizations.

General business topics for presentation

General business topics cover a broad range of subjects related to the world of business, including management, marketing, finance, economics, and entrepreneurship. These topics are essential for understanding how businesses operate and how they can be successful in their respective industries. Examples of general business topics include:  

  • General business topics for presentation 
  • Supply chain management and logistics
  • Human resources management and talent development
  • International trade and globalization
  • Leadership and management development

Business communication skills topics for presentation 

Business communication skills topics refer to the skills and techniques necessary to effectively communicate within a business environment. These skills involve the ability to effectively and persuasively convey information, ideas, and messages in a business setting. Here are some examples of topics related to business communication skills:

  • Sales Communication: Techniques for Persuasive and Effective Sales Communication
  • Business Etiquette: Best Practices for Professional Behavior in the Workplace
  • Networking: Building Professional Relationships through Effective Communication
  • Effective Presentation Skills: Techniques for Engaging and Persuading Audiences
  • Business Storytelling: Using Narrative to Communicate Business Messages Effectively
Must Read: Top 10 business communication skills

Management topics for presentation 

Management topics for presentation focus on the principles and practices of effective management in a business setting. They cover a wide range of topics, including leadership, team building, decision-making, organizational behavior, and performance management. Some examples of management topics for presentation include:

  • Innovation Management: Strategies for Fostering Innovation in Organizations.
  • Strategic Planning: Developing a Comprehensive Strategic Plan for Your Organization.
  • Performance Management: Strategies for Managing Employee Performance and Engagement.
  • Project Management: Best Practices for Successfully Managing Projects.

Business communication topics for college students

  • Social Media and Business Communication: Best Practices for Using Social Media to Build Relationships and Brand Awareness.
  • Leadership Communication: Strategies for Effective Leadership Communication.
  • Virtual Communication: Best Practices for Communicating Effectively in a Remote Work Environment.
  • What are the Methods of Communication in Business ? 

Presentation topics for professional communication 

  • Effective public speaking for business and career success.
  • Delivering effective feedback to colleagues and team members.
  • Navigating difficult conversations in the workplace.
  • Cultivating a positive company culture through effective communication.

5-minute business presentation topics

  • How to create a successful business plan
  • Creative methods for marketing and advertising.
  • How to improve customer retention through effective customer service
  • Tips for successful project management

What is a good business presentation? 

A good business presentation should be clear, concise, and engaging. It should effectively convey the main message or idea, and be structured in a logical and easy-to-follow manner. Here are some key elements that contribute to a good business presentation:

4-key-elements-of-a-good-business-communication-presentation

1/ Clear and concise message: A good business presentation should have a clear and concise message that is easy for the audience to understand. The presentation should stay focused on its main topic and avoid unnecessary details.

2/ Audience-focused: For a business presentation to be effective, it should be customized to suit the requirements and concerns of the audience. The presenter should use language and examples that are relevant to the audience and take into consideration their level of knowledge and understanding.

3/ Confident and professional delivery: A good business presentation should be delivered with confidence and professionalism. The presenter should maintain eye contact with the audience, use appropriate body language, and speak clearly and audibly.

4/ Engaging and visually appealing: A good business presentation should be visually appealing and use multimedia elements such as images, videos, and graphs to help convey information and keep the audience engaged.

What is the importance of business communication presentation and style

Business communication presentation and style are important because they can greatly impact the effectiveness of communication in a business setting. Here are some reasons why:

  • Clarity: An effective presentation and communication style can help ensure that the message is clearly understood by the audience.
  • Professionalism: A professional presentation and communication style can help to establish credibility and build trust with the audience. 
  • Persuasion: A well-designed and well-delivered presentation can be a powerful tool for persuading an audience to take a particular course of action or to support a particular idea or proposal.
  • Branding: A consistent presentation and communication style can help to reinforce a business’s brand identity and messaging. 

What are the 5 types of business presentations? 

The five commonly used business presentations are, sales presentations, financial presentations, training presentations, project proposal presentations, and company overview presentations. The type of presentation chosen will depend on the specific goals and objectives of the presenter and their audience.

list-of-5-types-of-business-communication-presentation

1/ Sales presentation: A sales  presentation is used to convince prospective customers to buy a particular product or service. It usually includes information about the benefits of the product or service, the pricing, and any other relevant details.

2/ Financial presentation: This form of presentation is utilized to communicate financial data with stakeholders, such as investors. It may include financial statements, projections, and analysis of financial performance.

3/ Training presentation: A training presentation is designed to teach employees a new skill or provide them with important information. These presentations may include interactive elements such as quizzes or hands-on exercises.

4/ Project proposal presentation: This type of presentation is used to pitch a project or idea to stakeholders, such as investors or management. It typically includes information about the project’s goals, timeline, budget, and potential benefits.

5/ Company overview presentation: This type of presentation provides an overview of the company’s history, mission, values, and current operations. It may be used for onboarding new employees or introducing the company to potential partners or customers .  

What are the uses of PPT in business communication? 

Business communication is a crucial aspect of any business, and presentations are a key tool for conveying important information, ideas, and messages to an audience. It helps businesses communicate more effectively, both internally and externally, and it is an essential part of modern business communication. 

One of the primary uses of PPT is to create and deliver presentations that convey information to an audience. PPT allows presenters to create visually appealing slides with images, graphics, and text that help to reinforce key points and keep the audience engaged.

Organizations also facilitate collaboration through PPT as it can be used among team members for creating collaborative presentations where multiple team members can contribute content and ideas.  At the same time, management can also simplify complex ideas and pass clear instructions that can easily be understood by the employees.

Additionally, PPT can be used to enhance branding by creating presentations that are consistent with a company’s branding guidelines, including the use of logos, colors, and fonts.

Advantages and disadvantages of presentation in business communication

Advantages of presentation in  business communication.

  • Clear and Concise Communication: Presentations are an effective way of conveying complex information to a large group of people. The use of visual aids, such as graphs and charts, can help to clarify complex data and concepts.
  • Showcase expertise: Presentations allow business professionals to showcase their expertise on a particular topic. This can help to build credibility and establish the presenter as an authority in their field.
  • Foster teamwork: Presentations can be a great way to foster teamwork among a group of individuals. It provides an opportunity for team members to collaborate on the presentation and work together towards a common goal.
  • Professionalism: Presentations can enhance the professionalism of business communication. It shows that you have put effort and thought into your message, which can reflect positively on your business.

Disadvantages of presentation in  business communication

  • Technical difficulties: Presentations often rely on technology, such as projectors or audio systems, which can sometimes fail. Technical difficulties can disrupt the flow of the presentation and cause frustration for both the presenter and the audience.
  • Time-consuming: Preparing and delivering a presentation can be time-consuming. It may require a significant amount of research, planning, and practice to ensure that the presentation is effective.

Frequently Asked Questions 

Q1) what are the topics of business communication .

Ans: Some of the most common topics of business communication include business plans and strategies, sales and customer service, financial reports and analysis, corporate social responsibility, and crisis communication. The choice of topic largely depends on the context of the communication and the goals of the organization.

Q2) How to do presentations in business communication?

Ans: To create an effective presentation in business communication, you should:

  • Define your objective and audience
  • Plan your content and structure
  • Choose appropriate visuals and media
  • Practice your delivery and timing
  • Engage your audience with interactive elements
  • End with a strong call to action or conclusion

Q3) How do I start a business presentation? 

Ans: A good way to start a business presentation is by introducing yourself and your role in the company, stating the purpose and objective of the presentation, providing a brief overview of the content and structure, and previewing any key points or takeaways. 

Q4) What is the good rule of a business presentation? 

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Library Home

Communication for Business Success

(39 reviews)

business communication assignment topics

Copyright Year: 2015

ISBN 13: 9781946135056

Publisher: University of Minnesota Libraries Publishing

Language: English

Formats Available

Conditions of use.

Attribution-NonCommercial-ShareAlike

Learn more about reviews.

business communication assignment topics

Reviewed by April Schofield, Senior Lecturer and Director, Metropolitan State University of Denver on 7/15/22

This is a very comprehensive textbook and includes over 600 pages of content. It includes the necessary components to help students communicate effectively in business environments. read more

Comprehensiveness rating: 5 see less

This is a very comprehensive textbook and includes over 600 pages of content. It includes the necessary components to help students communicate effectively in business environments.

Content Accuracy rating: 4

The included content is very accurate. There are some areas that need updating to reflect the current business environment.

Relevance/Longevity rating: 3

Since the book was published in 2015, newer concepts are not addressed. For example, how to communicate effectively in virtual meetings or via social channels. The nature of how we communicate has significantly changed since 2015 so any business communication textbook that is older will have similar shortfalls. I do believe this content could be added in standalone sections or chapters.

Clarity rating: 5

The book is conversational and engaging. It is appropriate for an introductory level class and for students from various majors. I think all students could benefit from the communication concepts outlined in this book, not strictly business students.

Consistency rating: 5

The format and writing style are consistent throughout the entire book.

Modularity rating: 5

The book is easily broken up into smaller reading sections. I appreciated the questions to start each chapter, the reviews of important concepts, and the exercises at the end of each chapter. These could be used as classroom conversations, homework assignments, etc.

Organization/Structure/Flow rating: 5

The early chapters are foundational (why communication is important, the science of language and communication), followed by "how to" chapters. The table of contents provides a robust overview of topics, beyond chapter titles.

Interface rating: 5

There are multiple formats available, including PDF, ebook, online, XML, and ODF. I reviewed both the PDF and ebook versions. The various sections in the table of contents are hyperlinked. I found both formats easy to navigate and did not experience any issues.

Grammatical Errors rating: 5

The book is well-written and I did not notice grammatical errors. This is very important for a book focused on communication!

Cultural Relevance rating: 5

Intercultural and international communication is addressed throughout the book and an entire chapter is devoted to the topic.

Reviewed by Heather Leigh Maher, Adjunct Professor, City Colleges of Chicago on 5/31/22

While the book covers many essential topics in detail, others are less updated than is optimal and yet others are intermingled with other chapter headings, making them harder to find than I am used to in this type of textbook (such as more basic... read more

Comprehensiveness rating: 4 see less

While the book covers many essential topics in detail, others are less updated than is optimal and yet others are intermingled with other chapter headings, making them harder to find than I am used to in this type of textbook (such as more basic but important principles, such as audience analysis, which is scattered throughout several other chapters beyond the one titled as containing such information). Some ideas are basic, which is great to cover survey and more advanced courses, but I have a feeling I'd be having students read selections from several chapters for several topics I'm used to having more consolidated. While the table of contents is hyperlinked in the online and PDF versions, there is no index, which makes it tedious to identify every location relevant to a topic without extreme front-loading in course planning. Despite this, if it had more information on electronic elements that have changed the business landscape in the past 10 years or so, it might be worth doing the work--and maybe even supplementing missing items.

Content Accuracy rating: 5

It is accurate, but missing definitions for some jargon that may be hard for brand new business students, while including others when they probably aren't necessary. It seems to be biased only in that it seems to have a very specific student audience in mind, but I cannot for the life of me imagine actually meeting a student with that exact blend of needed and unneeded knowledge in one of my classes. Again, good if you like to customize your reading selections a great deal, but not as great if you're looking for a single text to fill the majority of your course content with only a smaller percentage of supplements from other sources.

Relevance/Longevity rating: 2

The book is already missing any significant content on how technology has massively changed business communication in the past 10 years, and while it mentions it indirectly (basically saying "it's affecting things") in several places, without at least one chapter dedicated to those changes, it seems both incomplete and very hard to update and revise.

Clarity rating: 4

Some jargon isn't given enough context to be clear for the range of learning levels the book attempts to cover (by my assessment), but the prose, while very heavy (minimal application of actual business writing principles in terms of white space and using visuals), is clear and well-edited.

Consistency rating: 2

The writing is consistent, but the level of assumed pre-existing knowledge is not consistent from chapter section to chapter section, or across chapters (some are much more consistent than others). The organizational structure is the weakest element of the book, as I mentioned with overlapping concepts discussed in multiple chapters that are not labeled in ways that would lead a reader--much less a student--to expect to find certain pieces of information in them.

Modularity rating: 2

As mentioned, there's overlap across chapters on topics, but not information, so you really need the whole thing. It's loosely organized into "Business Communication", "Business Writing", "Business Presentations", a bit on rhetoric, and then what feels like the author felt was "left over" in that they are important topics that didn't fit into the original outline? Maybe in a revision? I can only speculate. It also is quite prose-heavy without bread for illustrative graphics, which are always better received at the undergraduate level.

Organization/Structure/Flow rating: 1

One of my comments on "Modularity" is really the core commentary for me on this category, as the structure and organization looked excellent in the chapter titles, but the content proved they were a bit unfocused and, in some cases, misleading as relevant ideas were discussed in completely different sections: "...there's overlap across chapters on topics, but not information, so you really need the whole thing. It's loosely organized into "Business Communication", "Business Writing", "Business Presentations", a bit on rhetoric, and then what feels like the author felt was "left over" in that they are important topics that didn't fit into the original outline? Maybe in a revision? I can only speculate."

Interface rating: 4

The table of contents for the electronic PDF and the online version is all hyperlinked, which is great. The drop-down menus listing sub-sections in the chapters in the online version, is a bit clunky and unintuitive.

Well-edited.

Cultural Relevance rating: 2

All inter- and intra-cultural information in smushed into one of the chapters that feels like an afterthought or revision chapter added later. There is no integration of global business communication in any regular manner throughout the text, and exercises (which are weak in general) are very monocultural. It reads like a textbook for upper-middle class white students, written by one just a generation older. This is definitely an area where you'd need to go find another, *much* more detailed and specific source, especially for examples and possible homework exercises or group activities to put into action.

In general, I feel that this book is dated--not as much in content (but technology and non-American business knowledge and potential issues absolutely need a major addition with details and specific information), but in what it appears to emphasize. Perhaps the author was teaching several levels of skill across various classes and wanted one book that they could pick appropriate sections for all of them, or even just to save students even more money, but it reads as poorly organized and needing a major editorial structural overhaul (although I don't think modern editors even do that much work with authors any more). If you are willing to read the entire book, pretty much make your own index for how you want to organize your class, and don't mind supplementing close to half of your readings with outside sources, it could be extremely useful. However, you will definitely need to find the cultural and technological information elsewhere. I have survey-level students who have offered more specific and detailed information on both areas, but I do teach at an extremely diverse college system with many 1st, 1.5, and 2nd generation immigrants, as well as international students, which are excellent resources themselves in these areas.

Reviewed by Jessica Rick, Assistant Professor of Communication Studies, University of Southern Indiana on 5/20/22

This book is a comprehensive look at business and professional communication. It covers almost everything I would cover in my business and professional communication class. I really like the chapter on intercultural and international business... read more

This book is a comprehensive look at business and professional communication. It covers almost everything I would cover in my business and professional communication class. I really like the chapter on intercultural and international business practices as those are two areas often not included in other books.

This book is accurate.

Relevance/Longevity rating: 4

I didn't find many errors, but the definitions and models of communication are outdated. I believe the author could have found more recent definitions, models, and conceptions of communication. I also would have liked to see more of a discussion of organizational communication concepts in business communication.

Students were able to read and understand the book and its contents.

The book uses consistent terms and structure throughout. Previous chapters provide a good scaffolding for later chapters.

Modularity rating: 4

This book is almost too comprehensive that it is hard to navigate. But I do like that I can mix and match different parts of the book to fit my schedule and class content.

Students were able to follow the organization of the book. The numbering system makes it easy for students to find what to read for each class period.

No issues with the interface of the textbook.

No issues with the grammar.

Cultural Relevance rating: 4

Some of the examples could be updated to reflect a more nuanced understanding of a variety of perspectives. But overall, I was pleased with the cultural contexts discussed.

Reviewed by Susan Lantz, Teaching Associate Professor, West Virginia University on 4/25/22

The book is comprehensive. It definitely covers the basics. It covers areas of writing that I might not use for more advanced college writers, but would be absolutely vital for beginning college writers. read more

The book is comprehensive. It definitely covers the basics. It covers areas of writing that I might not use for more advanced college writers, but would be absolutely vital for beginning college writers.

The content was accurate. (Except for the page about web-search engines. . . which was outdated.)

For the most part, the authors/editors did a good job of avoiding language or references that were dated. They might want to revisit the page that lists "Some Examples of Internet Search Sites." They listed "Alta Vista" for example. . . which has since been taken over by Yahoo. They also list sites like dogpile, webcrawler, and The Encyclopedia Britannica. This information was pretty cutting edge in 2002, but times have changed.

The material was well-written, clear, and concise.

The text was internally consistent and easy to navigate. (This might change, though, according to formatting. I found the PDF easy to use, though.)

I was pleasantly pleased at how easy to the text was to read, divide, and excerpt.

The text was organized quite nicely. It was easy for me to find what I was looking for, and it followed a logical progression.

Navigation was no problem.

Grammar was fine. It was not (thankfully) overwritten.

I was very pleased to note that the text chose to discuss sensitive cultural issues in a very elegant manner.

Here's the thing about communication: The rules don't change much. Business Communication is all about getting the right information to the right person at the right time. What does change, is the technology we use to make it happen. It is nearly impossible to publish anything current that covers everything one needs to to about current methods of communicating using technology. The information is too "bleeding edge" and changes so quickly, that it would be out-dated almost immediately. The thing that this book does (and does very well) is stick to the basic rules of communication that don't change (with the exception of the search engine page.) Nearly every other section of the book sticks very firmly to the information that students need to know that does not change on a regular basis. The information about social media/videos/tiktok/instagram/facebook/YouTube/thenextbigthing is easily imporable from the web. This division makes it almost the perfect open educational resource.

Reviewed by Christina Wooten, Business Technology Faculty, Rogue Community College on 1/3/22

The material covered in the text is comprehensive as expected from a Business Communications text. Basics of Communication, Message, Audience, Writing, Types of Delivery, as well as three sections on different styles of presentation are included.... read more

Comprehensiveness rating: 3 see less

The material covered in the text is comprehensive as expected from a Business Communications text. Basics of Communication, Message, Audience, Writing, Types of Delivery, as well as three sections on different styles of presentation are included. This text does not have an index or glossary. The table of contents is thorough with chapter and section headings linked for easy navigation.

The text accurately portrays the topics covered. It appears to be overall an unbiased text. The content is, overall, error-free.

Overall, the text is up-to-date with technical information. There are some cultural points that may become outdated quickly (or could feel alienating to some students). For example, in "Demographic Traits" on page 86, there is a heavy focus on male/female as an example of a demographic trait. However, later in the same chapter, a lengthy discussion on "mutuality and non-judgmental-ism" ensues. Chapter 9 covers "up-to-date" communication methods used in the business arena very well. These include text, email, netiquette, memos, letters, proposals, reports, resume, and sales messages. Chapter 18 covers Intercultural Communication. My concern with this section is the references used are from 1958 and 2005. I feel strongly that there are more recent examples of references that could be used.

Clarity rating: 3

The text is written clearly with many bold faced words. There is no glossary or side-bar definitions, so the student would need to be informed to look the words up in a different dictionary.

The book is consistent in terminology, ideology, and framework throughout. The flow would be easy for a student to follow through a course.

The text is laid out in such a way that reading assignments could easily be created. Also, the text is broken up with exercises and images (most of which are relevant, clear, and correctly cited.) While some sections of the text do not have images, the blocks of text are broken up into nice sized sections with headings.

One change I would make if I were to use this text would be as follows: Chapter 18: Intercultural and International Business Communication is the next to last chapter in the book. I would place this far earlier (around the section where Sender/Receiver and Audience are discussed). This was the only place in the text where the material appeared (or felt) "out of order" for overall flow.

The links provided in the chapters and in the additional resources all work accurately. Images are clear and mostly related to text. There are two images that could be changed to a better image (one is the iceberg in Figure 3.4 the second is a clip art type image in Figure 9.6 which looks strangely out of place.

I did not notice any glaring grammar issues or errors.

I did not notice any examples that could be exclusive other than the gender example previously mentioned. There are several images which appear culturally inclusive.

The exercises though out the book (questions) are excellent starter questions for online discussion forums. The "Additional Resources" links at the conclusion of each chapter are excellent and offer the student (and instructor) many additional resources for class. There is no glossary or index for this text.

Reviewed by Steven Bookman, Adjunct Assistant Professor, Pace University on 6/23/21

The text covers all areas in addition to topics (e.g., ) not always covered. However, I wish some topics have more coverage (i.e., business modalities) while others have less. Overall, the this text is good for an introductory business writing... read more

The text covers all areas in addition to topics (e.g., ) not always covered. However, I wish some topics have more coverage (i.e., business modalities) while others have less. Overall, the this text is good for an introductory business writing course.

Content is accurate, error-free and unbiased.

The content is up-to-date. However, I wish the book was updated, so that it includes social media. Having said this, necessary updates would relatively easy and straightforward to implement. I had to bring in my own examples and case studies from other sources to supplement the text.

The author writes this text in a lucid, accessible prose, and provides adequate context for any jargon/technical terminology used.

The text is internally consistent in terms of terminology and framework.

The text is easily and readily divisible into smaller reading sections that can be assigned at different points within the course (i.e., enormous blocks of text without subheadings should be avoided).

The topics in the text are presented in a logical, clear fashion.

The text is free of significant interface issues, including navigation problems, distortion of images/charts, and any other display features that may distract or confuse the reader. There are a few options to read the book as well.

The text contains no grammatical errors.

The text is not culturally insensitive or offensive in any way although there could be some text with diversity, as this is a big issue these days. In the book's defense, it can easily be updated since it was written in 2015.

Reviewed by Karen Gaines, Associate Professor, Kansas City Kansas Community College on 5/7/21

The book is pretty thorough with the topics that are covered. In fact, there are topics in the presentation sections that are not normally covered in the business communications textbooks that I currently use. The order in which the subjects are... read more

The book is pretty thorough with the topics that are covered. In fact, there are topics in the presentation sections that are not normally covered in the business communications textbooks that I currently use. The order in which the subjects are presented is different than what I have been used to, and wanted to know if there was a particular reason for some of the ordering of subject matter.

Information is accurate and free of errors and bias.

Relevance/Longevity rating: 5

The information is relevant and timely. However, there should be more focus on virtual meetings, etiquette, how to productively run them, etc. and how to better engage others as there is less in-person interaction.

It was written in a clear and concise manner. The narrative was conversational and engaging.

Found the writing to be consistent throughout the book.

This book was easy to get to the specific information within each chapter with the use of subsections. Though there were some sections where they were text heavy, the use of the headings helped to break up the information into more visually appealing and practical hunks of information.

Organization/Structure/Flow rating: 4

It is easy to follow, but I am more used to having examples of writing styles (routine, persuasive, negative) grouped together earlier in the book.

This was an easy to navigate the book.

I did not see any grammatical errors.

The text is inclusive in its depiction of different groups of people.

Are there instructor resources available such as PowerPoints, more in-depth assignments, videos, and tests?

Reviewed by Terianne Brown, Lecturer, Hawaii Community College on 4/20/21

This is a thorough book but could benefit from certain chapters being expanded and others being condensed. read more

This is a thorough book but could benefit from certain chapters being expanded and others being condensed.

There are no issues with bias and no errors are evident.

There are a few references to outdated social media platforms, however, the text can be easily updated without taking away from the message of the contents.

The book uses appropriate language suitable for all readers.

The book has a consistent format. Headings and subheadings are standardized, as well as key terms being bolded.

The book can benefit by expanding the sections in Chapter 9 into individual chapters.

The book is well-organized and is easily followed.

Multiple interfaces are available and no immediate issues are evident. It was easy to Zoom into images in the online and digital pdf versions of the book.

There are no evident grammatical errors.

There are no direct references to specific races. The text does refer to race as something to consider in business communication but contains nothing culturally insensitive or offensive.

This is a well-written text that is well-suited for an Introductory to Business Communication course. The book could be improved by including more images and/or infographics to make it more interesting and less text-heavy.

Reviewed by Sharon McDermot, Business Adjunct, Northern Essex Community College on 3/18/21

The book is very comprehensive but I wish there were more coverage of business writing in different modalities. They do touch on texting and email but I think there needs to be more information on those subjects. The book does discuss business... read more

The book is very comprehensive but I wish there were more coverage of business writing in different modalities. They do touch on texting and email but I think there needs to be more information on those subjects. The book does discuss business presentations and audiences which is great. I would also like to see more real life exercises to use with students.

I did not see any inaccuracy.

This book was written in 2015. Many things have changed in business communication. I would like to see it updated to include the use of social media in business and how important that can be to the success of a business.

The book had good clarity.

The text was consistent with terminology and framework.

The text is easily broken up into smaller assignments and chapters.

The book can easily be arranged to prepare for a class using progression.

I did not see any interface issues nor did I have any problems with it.

The book does have chapters on intercultural communication which is great. I have been looking for that in an OER textbook.

If this book were revised to a more current date and included the social media aspect of business communication, I think it would be very useful. It does contain a lot of good information.

Reviewed by Dee Fretwell, Associate Professor, Southern Oregon University on 1/5/21

The subject is well covered for the introduction to Business Communication, with a gap in addressing very specific etiquette around professional communication via digital formats, such as emails, project management software, etc. until mid-way... read more

The subject is well covered for the introduction to Business Communication, with a gap in addressing very specific etiquette around professional communication via digital formats, such as emails, project management software, etc. until mid-way through the book.

Quite on point! I was impressed with the direct nature of the content and the broad audience types the curriculum was trying to reach.

Nicely written for readers of all ages from many backgrounds.

Clean, concise and grammatically on point.

Consistency rating: 4

I noted no inconsistencies.

Chapters were broken up nicely with graphics and such, allowing the reader to not fatigue as quickly as they might otherwise.

Pretty well done, with a request to begin examples of proper business writings earlier in the chapters.

Easy, clean and totally relevant.

Seemed appropriate to me!

Well done! Will likely use next term!!

Reviewed by Katherine Hatzis, Senior Lecturer II, University of Massachusetts Boston on 6/27/20

The book covers everything that one would want to teach in a business communication course. read more

The book covers everything that one would want to teach in a business communication course.

As far as I could tell the book is accurate and free of error and biases.

The book is up to date and it can be easily updated in the future.

The writing is clear and it does not use difficult language so this text would be appropriate for ESL or International business students as well.

I enjoyed the fact that the book used the same format throughout. It started with learning objectives and ended with takeaways and exercises.

The text was well divided into smaller sections which can help when assigning reading homework.

The book was well organized and straightforward. I like that it has a table of contents which helps with reading through the material.

The book's interface was fine. I just wished it was linked at the bottom of the page rather than having to constantly to go back to the main menu to go be able to move and read the next section or chapter. I had to keep going back to the main menu when I wanted to go to the next section of the same chapter. I think it would have been easier if it had a link at the end of the section that connected the next section.

I did not notice any grammar errors.

The book appears to be culturally neutral.

Overall it is a good general Business Communication textbook and it has a lot to offer. This is a textbook that I am going to incorporate into my courses. The only thing that I didn't like was navigating through the textbook.

Reviewed by Kathleen Berry, Adjunct Professor, Massasoit Community College on 6/23/20

The text covers all areas of the subject appropriately. read more

The text covers all areas of the subject appropriately.

I found very few typos. The information was clearly unbiased.

Although the book was updated last year, I think it could use a little updating in both photos and information.

Any jargon that may have been used was explained thoroughly.

The information is consistent. However, it is duplicated in many chapters.

Most of the book is strictly text with limited images.

The book is organized in a clear fashion. However, when I used it, I did teach out of order.

The text does not indicate any interface issues.

I did not find any grammatical errors.

I did not find any culturally offensive material.

I would have liked to see more information about diversity and inclusion in the textbook. The pre- and post- exercises in each chapter were beneficial. Students would have preferred a way to annotate the textbook when reading it.

Reviewed by Alison Schirone, Adjunct Faculty, Roxbury Community College on 6/4/20

I used this book for a recently business communications course. Generally speaking, the book had all the requisite basics of business communications. I added a few modules to address today's social mediums in more detail. A great free text,... read more

I used this book for a recently business communications course. Generally speaking, the book had all the requisite basics of business communications. I added a few modules to address today's social mediums in more detail. A great free text, would have loved to have some supporting materials; test modules, ppt slides.

Highly accurate, may be due for an update soon, just to bring things more current to how today's business communicators operate.

I studied business communications many moons ago. Some aspects of it have not changed since then; but we do have more social business communications mediums. The book can easily adapt to incorporation of more social communications mediums.

Appropriate for first year and beyond college students and community college students and/or management trainees.

Loved the questions prior to the start of the chapters; I often used them for class discussions and prompts. Good review of important aspects of each chapter. Good homework assignment ideas.

I mostly covered the chapters in order. Some I put more emphasis on; others I slid through speedily. For example, I did not spend as much time on International Business Communications.

Foundation chapters first; easy to apply those concepts to all other chapters that follow. I integrated some of the more current business communications tools like Linked In, resume building, and more in the writing sections. I had students who were preparing for the workplace so it was a practical diversion from the text.

Interface rating: 3

There were some useful bits that I wanted to use as handouts but the copying of those items were a bit fussy. Perhaps consider a collection of handouts/electronic worksheets?

I did not notice grammatical errors.

Ethnicity/race neutral. We had a great collection of people from diverse backgrounds in my course when I used this book, so we were able to apply some of the cultural communications ideas into discussion and assignment. I do think that perhaps some of the aspects of diversity could be updated to better reflect today's issues and people.

I did enjoy using it. I would have liked to see more updated business communications methods in use today, especially social mediums. I would have liked to see a workbook or case to be worked throughout the term. Slides would have been a plus! Overall, I enjoyed using it and it was my first OER text.

Reviewed by Adam Falik, Assistant Professor, SUNO on 4/27/20

The greatest asset of this book (and occasionally its weakness) is its attempt to be all encompassing. It definitely seeks comprehensiveness, to introduce a complete spectrum of business communication methodology. This is often effective. The... read more

The greatest asset of this book (and occasionally its weakness) is its attempt to be all encompassing. It definitely seeks comprehensiveness, to introduce a complete spectrum of business communication methodology. This is often effective. The book begins linguistically, introducing concepts of language and communication, shifts to audience and tone before touching upon actual writing. The move to presentation and group dynamics is in keeping with the wide-spectrum the book covers. Sometimes, though, this attempt at comprehensiveness results in the book being dilettantish. I am interested in this book as a textbook for a class in Professional and Technical Writing. My review should be seen through that lens.

Content is accurate enough, though sometimes thin. In Chapter 9: Business Writing in Action, for instance: What is provided is accurate, just somewhat inadequate. 9.2 covers Memos and Letters, but there are many types of business memos/letters. A more thorough exploration per section (instead of, for example, Section 6.3 Making an Argument then much later Section 17.2 Delivering a Negative News Message) would have been welcome. Again, the content is accurate, but it is necessary to hop, skip and jump around to make use of this book. Also, there is a serious lack of examples in this book. Show us some actual business letters, reports, etc. This is a serious deficiency.

This book needs updating to more thoroughly address evolutions in technologies. Business communications are (obviously) more digital than ever. It would be a service for this book to reflect more current communications, including how social media plays in the contemporary cultural and business landscape. As I write this review from the midst of the Covid-19 pandemic, Zoom and Skype meetings reign. Let’s see an exploration of these types of presentation environments.

The writing of this book is clear and accessible. There are, in fact, gems of writing to be found throughout. Section 4.4 Style in Written Communication, for instance. Here concepts of communication are clearly articulated enough to additionally demonstrate how writing inaccuracies leads to business miscommunications.

The book is consistent in its style, framework, and the rhythms of its language. It does, occasionally, repeat itself. Section 6.3 Making an Argument repeats itself (not just in ideas, but in complete pages) in Chapter 14.

There is a dependable structural modularity. A student can expect not only a clear, steady framework of Objectives, Takeaways and Exercises, but, most valuably, thorough chapter Reference sections.

Organization/Structure/Flow rating: 3

This is one of my chief issues with this book (besides the lack of practical workplace examples). The book is big and exploratory, but will require (for my purposes) a great deal of jumping around to make use of. I do not love its organization. Though it does build logically, many of its integral concepts are scattered throughout the book’s many chapters. The lack of index also weighs heavily.

Because this book requires a great deal of jumping around, I wish the interface was a little friendlier, more convenient. Internal, conceptual links would have been welcome. As certain ideas are linked (to inform, to persuade), internal links would have been appreciated. I often find myself having to scroll back to Contents.

This is a well-written and clear book without major grammatical issues.

Much like its technological relevancy, our culture shifts too quickly to give this book the highest marks. Though Chapter 18: Intercultural and International Business Communications is welcome, it does not address the truly identity-charged workplace atmosphere.

I will give this book a try for a Professional Writing class. I am curious to see what students make of it. I find it too expansive, its attempt to be all-encompassing creating qualitative and theoretical deficiencies, and its lack of actual workplace examples a serious deficit, but it does make easy access to core principles in accessible language. A final (negative) comment: The Exercises are often laughable. Their vagueness is connected to the book’s overall lack of practical workplace examples. If the student cannot see an example of how an actual business letter (for instance) is written, how can the book offer practical exercises that can be visualized? Though the book covers a great deal, an instructor had better be prepared to provide their own examples.

Reviewed by Megan Fitzmaurice, Adjunct Assistant Professor, University of Texas at Arlington on 4/22/20

This textbook address written, oral, nonverbal and interpersonal communication at large. Many business communication textbooks focus solely on written and oral communication, so including these other dimensions brings an important nuance to this... read more

This textbook address written, oral, nonverbal and interpersonal communication at large. Many business communication textbooks focus solely on written and oral communication, so including these other dimensions brings an important nuance to this subject. It also includes the foundational chapters for some of the most common business communication assignments: writing preparation, composition, and revision, business, delivering negative news, team communication, business presentations, etc.

Note: no index or glossary is provided.

Overall, I found no major inaccuracies in the book’s content. Chapter 2’s discussion about the parts of a message though is quite confusing – it is hard to discern what type of messages it is referring to. At some points in the section it seems like they are discussing formal written communication and speeches, while at other times any general kind of message. It isn’t well connected to the rest of the chapter and the explanation is not thorough enough. In general, I think this chapter could better connect fundamental theories about language to the business sphere specifically.

Like any textbook, incorporating technological advancements is a double-edged sword. Ignoring it is foolish, but discussion surrounding specific technologies is often obsolete by the time the book is published. I thought they did a great job not making and part of the text centered on specific technologies, but focused on timeless business communication principles. This should keep the book up to date for sometime.

Some of the included discussion questions are a little outdated. While the content in this textbook is really strong, the included learning exercises and discussion prompts are less helpful. For example, chapter 2 begins with a vocab-matching exercise that includes words such as “phat,” “ player,” “hooptie,” etc.

The language used in this textbook is very accessible for undergraduate students from a wide range of academic backgrounds. It does not assume a student has taken a communication course before, so I think it would work for a general education course. It also ties in theories and vocabulary from many subsets of communication (rhetoric, organizational communication, interpersonal communication, etc.) so it could also be a good choice for classes directed at communication majors.

The chapters are all organized in parallel structure and engage the same terminology. Specifically, chapters 4-7 build on each other and provide a consistent vocabulary and framework through which to teach writing as a process, not a product.

Chapters 1-15 could easily be grouped into three modules: Introduction to Communication, Writing in Business Settings, and Speaking in Business Settings. Chapters 16-19 are a little bit of a grab-bag with regard to their topics. I would think Chapter 17: Negative News and Crisis Communication would be better placed after Chapter 14: Presentations to Persuade. I think having overarching modules would help learners better understand the skills and objectives to be learned through the textbook. Within each chapter though are very distinct sub-sections that do help with modularity, allowing you to easily break up a chapter's reading over the course of a week.

Chapters are well structured. Each one begins with a brief introduction, and then is followed by several subsections. Each subsection starts with clear learning objectives, followed by the main content, key takeaways, and then learning exercises. While acquiring images is a challenge for all open-source textbooks, this one seems particularly text heavy. More charts and diagrams would help with readability.

I read through the book using both a PDF on a computer screen. The text was clear and easy to read. One thing that would be helpful would be including page numbers with the internal hyperlinks – the PDF did not allow me to just click on the blue links that would take the reader to other parts of the textbook (i.e., “Note 2.1 “Introductory Exercises”).

Some charts and graphs are fuzzy, while others could be adjusted for better formatting. For example, the chart on pg. 60 has the last 1-2 letters of the word listed on the subsequent line for several entries. This same issue was not apparent when I looked through the chapter on UMN’s website, so it may be an issue limited to the PDF version of the book.

I was impressed that the hyperlinks to additional resources at the end of each chapter were still active. The book does provide a good number of articles and websites at the end of each chapter for review.

Very small issue, but the references at the end of the chapters need to be reformatted with a hanging indent and consistent margins. Otherwise, I found no glaring grammatical errors or typos.

The book does do a really good job of incorporating a diverse range of experiences and perspectives. The authors have successfully worked to provide a global perspective on business communication. Rather than just incorporating snippets or vignettes in a couple chapters, they actually have a whole chapter dedicated to intercultural and international communication. Moreover, diversity is not just conceived of in racial or ethnic terms, but the authors make sure to incorporate identity topics related to gender, sexuality, age, and disability as well.

Overall, I would definitely consider using this textbook in my Professional and Technical Communication course. The textbook covers all major aspects of business communication – writing, speaking, and team communication, in addition to other important elements like interpersonal communication and nonverbal communication. The book is accessible for an undergraduate audience and uses engaging and relatable examples throughout the text. Each chapter is well organized with distinct subsections which would give the instructor flexibility in how they wanted to assign the text. The drawbacks to using this text include a lack of supplemental teaching resources, minimal graphics in the text, and lackluster chapter exercises. Given students’ preference to learn through group interaction and discussion anyways, these are drawbacks easily made up for in the classroom.

Reviewed by Amanda Carpenter, Associate Professor, John Tyler Community College on 3/30/20

This text was exceptionally well written and very comprehensive. The author was very eloquent in the way that they explained the content. The text covered critical topics for business communication. The book includes learning resources and... read more

This text was exceptionally well written and very comprehensive. The author was very eloquent in the way that they explained the content. The text covered critical topics for business communication. The book includes learning resources and activities included. An index or glossary would have been beneficial to the reader.

The text was timely and accurately overviewed of jobs in communication as well as an overview of business norms.

The content of the text is still relevant today. The text could benefit from a section related to social media usage for businesses. The digital age requires this for those in business communications.

The book was well-written and concise. I was unable to get the search option to work on my Kindle.

I found no inconsistencies in the textbook.

This text is easy to sort into modules for course instruction. I could use the groupings of this text in my course.

Overall, the text was well organized and flowed well.

I had issues using the search option within Kindle with this text. It would be great if that function could be enabled.

Grammatical Errors rating: 4

The text was well written, and I found no grammatical errors.

The text is culturally relevant and would be very useful in business communication courses.

This text is an excellent resource for communications instructors.

Reviewed by Miriam Gershow, Senior Instructor II, University of Oregon on 6/6/19

Covers a broad array of business communication topics, from foundations of language, audience and rhetoric to common types of written and verbal business communications. read more

Covers a broad array of business communication topics, from foundations of language, audience and rhetoric to common types of written and verbal business communications.

Does an accurate job describing norms and responsibilities for different types of business communication tasks.

The real challenge is to stay up to date with technology. References to MySpace and parenthetical explanations of terms such as LOL date the information.

The prose is accessible and clear. Many of the Learning Objectives and Key Takeaways suggest an introductory-level rather than upper-level course.

The framework is clear and consistent throughout.

In considering this text for a Business Writing course, there are clearly chapters and sections that can be parted out for that purpose alone.

As with the consistency, the organization of material is intuitive, clear, and a strength of this text.

I read this book on two different devices, and the interface was clear on both.

No notable errors.

I was glad to see that inter- and intra-cultural communication was addressed throughout the book, not relegated only to the second-to-last chapter.

Reviewed by Shawn Gilmore, Senior Lecturer, University of Illinois at Urbana-Champaign on 5/14/19

The text descriptively covers nearly all the requisite topics and subtopics under the banner "business communication," as well as a number of related rhetorical and conceptual approaches that are fairly typical in the field. The text is divided... read more

The text descriptively covers nearly all the requisite topics and subtopics under the banner "business communication," as well as a number of related rhetorical and conceptual approaches that are fairly typical in the field. The text is divided into fairly compartmentalized chapters, which could be selectively assigned, but this leads to some issues of repetition across the full book, as well as some difficulty finding specific material. The text does not contain an index, though the table of contents is good, and the full text is searchable.

Most of the descriptive material is quite good, succinct, and explanatory, making it pretty easy to follow. The prose is fairly conversational, which makes some of it dated (slang from the mid-2000s, for example), but allows for the conceptual and practical material to shine. Most of the content appears clear and accurate, if sometimes selective.

Some aspects of the text are dated by their cultural and technological references--this is a perennial issue for texts that describe how to use specific software, document types and methods, etc. None of these passages seemed debilitating, and could likely be avoided by assigning chapters or sections selectively across the text.

The text is clearly written throughout, relying on a few pages of prose per section, which are well-segmented, and followed by "key takeaway" boxes and exercises. Jargon is used selectively and well-explained.

The text is presented in a consistent fashion, but varies in terms of depth and type. The sections on business communication and approaches are clearest and most consistent. Those on rhetorical approaches and issues vary from rhetorical theory to interpersonal analysis and considerations, which makes them feel a bit more scattered.

The text is quite modular, and selections or chapters could easily be grouped for different teaching purposes/approaches.

The text takes nearly a hundred pages to really get to writing and communication specifics, and it is not entirely clear why some (of the 19) chapters appear where they do. This might be to allow individual instructors a good deal of flexibility, but it also might leave some a bit at sea.

This might be the text's weakest point. The text is well-formatted and presented, but it is a lot of repetitive-looking material, with little breaking up the few formatting and interface choices that have been made. This is alleviated in other texts by the inclusion of example documents--which are very rare here--or by varying page layouts. Students and instructors alike might find it hard to parse some of the more visually-similar passages, though there are some tables and images periodically that help.

There were no significant or glaring grammatical issues.

Efforts seem to have been made to include a variety of cultural inclusion as appropriate. However, this text might need more framing for students for whom English is not their primary language, or who have been educated in other systems/backgrounds.

This is an easy text to recommend for more experienced instructors, as they may have assignments, exercises, and example documents already at hand. However, glaringly, this textbook doesn't quite have enough material to be as comprehensive as I would have liked, though it does include exercises after each section. This may depend on the other course materials already in play, and the text would serve very well in most business writing courses, given the right conditions.

Reviewed by Bonnie Buchanan, Associate Professor, OhioLink on 3/28/19

From A to Z, the main communication topics and concepts are covered in this text. From the basics of the communications model to group work effectiveness, this book has the components to teach students important skills they will need in the... read more

From A to Z, the main communication topics and concepts are covered in this text. From the basics of the communications model to group work effectiveness, this book has the components to teach students important skills they will need in the business environment.

I was not able to find inaccurate information, based upon my background and ares of expertise. Information was accurate, supported and relevant to the subject.

Business communications, different speeches with different areas of focus and team work skills will always be relevant. Didn't see enough information on distance/telecommuting and communicating via video.

The text was written in a very straight-forward fashion and should be easily understood by most college students.

The activities and assignments found in each chapter are great and easy for students to quickly find. They are consistent among each chapter and offer relevant activities to reinforce learning. The text chapters were consistent in their layout, form and function.

Well-organized, easy to navigate and aligned with chapter objectives in a consistent fashion.

Topics are well-presented and done so in a logical format/layout. The topics/chapters flow nicely from one to the next.

I found all links working properly and all images used supported the subject and topics in the text.

Well-written, concise and succinct text. Free of major grammatical errors.

I did not find the text offensive or insensitive and found it to include a variety of examples so that no one group might feel excluded or offended.

I really enjoyed reviewing this text and think that countless students can benefit from the information and concepts it contains. From the basics, to targeted speech formats, all areas vital to good business communication skills are covered. I would have liked to have seen a formal proposal chapter, but overall, I would recommend this book for business programs and courses that want to engage students and teach them important skills vital to their success.

Reviewed by Cara Chang, Instructor, Leeward Community College on 2/10/19

This textbook was comprehensive in the sense that it covers broad concepts in communication and then narrows down specifically to business writing and oral communication. This semester, when I used part of this textbook for my business writing... read more

This textbook was comprehensive in the sense that it covers broad concepts in communication and then narrows down specifically to business writing and oral communication. This semester, when I used part of this textbook for my business writing class, I had to find and create more examples for my students to view and analyze. Though the content in this text is good, I wish more examples were given in this textbook.

Furthermore, though this textbook does explain how to write a resume, memo, letter, business proposal, and report, it does not include any information on how to improve writing style or mechanics. If my students needed help with grammar, they would need to consult other resources for this.

There wasn’t an index or glossary, but there was a Table of Contents, which made it easy to navigate.

This text was unbiased and free from error. It covered a range of topics in a consistent manner.

I do think the information in this text is relevant. However, I did wish there were sections on other types of business writing. In my classes, I had my students create a website and blog, which to me, are important parts of business writing. Chapter 9, which shows Business Writing in Action covers other parts of business writing, which I taught and assigned to my students, but I also told students that blogging and creating a website are also important parts of maintaining a business. In this digital age, more topics related to online writing is necessary. It would be an easy addition.

The text is written in lucid, accessible prose. It would be appropriate for many different audiences: a business writing class, an oral communication class, etc.

This text was consistent in terminology and framework.

When teaching with this text, I had an easy time breaking up information and chunking it into sections that made it easy for my students to digest. I was also able to breakup information and organize in a way that best fit the flow and schedule of my teaching. The Table of Contents/headings made it easy to see how the text is organized, so anyone who wants to jump around and customize their teaching is able to.

The structure of the text is presented in a logical and clear fashion. It begins by explaining what effective business communication is and then moves to identifying what effective business writing looks like. Next, the text explains how to write different forms of business writing, clarifies different presentation strategies, and explores group communication.

This book is easy to navigate with clear headings. There was no problems accessing the text and viewing the images.

I did not notice any grammatical errors.

Cultural Relevance rating: 3

The book is not insensitive or offensive to any cultures, but it does not have many references to various races, cultures, etc. Incorporating different examples could be especially important in the International and Intercultural Business Communication chapter.

The main page states that the textbook is available in multiple formats, but I was only able to access it as a Pressbook and as a PDF. I do feel that more images and media can be added.

Reviewed by Kara Wicklund, Instructor, Lead Instructional Designer, Bethel University on 11/13/18

This book covers almost of all the topics I need to cover in my Business Communication course. The index is clear and easy to navigate, and the chapters are clearly labeled. read more

This book covers almost of all the topics I need to cover in my Business Communication course. The index is clear and easy to navigate, and the chapters are clearly labeled.

This textbook is error-free and accurate. It handles informative text with clarity and analyzes communication problems by applying concepts, without leaning too much on a specific bias.

The content in this text is specific and clear, and it it up-to-date. It is general enough, however, that it should remain generally relevant for several years. Some sections discuss the use of written and/or electronic communication, noting the prevalence (in percentages) of these communication forms in certain settings. These details may change or become outdated over time, but the general topic will likely remain relevant.

The clarity of this text is one of its strongest features. New vocabulary works are typed in bold and defined as well as supported with examples and/or cases to illustrate their context. Paragraphs are well-structured and easy to read, and sentence flow is easy for readers.

The text adheres to the same structure throughout each chapter. Concepts are referred to and applied in consistent ways throughout the text.

Modularity is another great strength of this text. It is easy to assign chapters and sections out of order, avoid a section, or substitute a section for another resource due to the self-sufficiency of the sections. Sections generally begin, develop, and wrap up concepts clearly within each section so students don't need to rely on other chapters/sections in the text to further explain the topic.

While I did not utilize the sections in this book the way the chapters are organized, they do seem organized overall in a logical fashion. Within the chapters, the information is laid out in a clear manner. Typically the chapters begin with basic concepts and vocabulary and then proceed to application. In some chapters, there are cases for students to read about, as well. This progression seems very effective for readers.

This book is very easy to navigate. The chapters are easy to locate and the images and text display well on screens.

There were no grammatical errors in this text.

This text has a strong focus toward the end of the book on culture and communication. In addition to handing interpersonal communication dynamics, the book includes a chapter regarding Intercultural and International Business Communication. This chapter explores cultural characteristics of communication and how these characteristics impact communication, both personally and in the workplace.

Reviewed by George Boone, Visiting Assistant Professor, Augustana College on 11/13/18

Overall, the book covers a wide range of topics. However, it offers breadth over depth, which is fine for an introductory business communication course. It lacks an index section, however, so unless your students know how to search a PDF for... read more

Overall, the book covers a wide range of topics. However, it offers breadth over depth, which is fine for an introductory business communication course. It lacks an index section, however, so unless your students know how to search a PDF for information, they might run into trouble searching for specific information.

The book provided very accurate overviews of different theories and positions on communication.

The book had multiple examples, although some of the references might feel a bit dated for our students (ie. the Bush examples, for instance). However, the author could easily update the examples with more recent events.

The book was very clear and easy to understand.

The book has the strong ability to present multiple ideas relevant to business communication (and its underlying communication research) without getting lost in the theoretical differences that might go along with these different perspectives. Ultimately, those looking for a deeper theoretical look at the book will need to look elsewhere. More pragmatically oriented classes, however, will benefit from this instructional approach.

The book has nice chapter and section breakdowns with clear headings and effective demarcations.

The book needs a bit more explicit logic to chapter order. As a reader, I do not have a clear sense as to why chapters appear in a particular order. Perhaps overall chapter groups or headings might help resolve this issue.

The interface for the book has no issues that I noticed.

I did not notice any grammar issues.

I did not notice any particularly offensive texts or ideas.

Overall, the book provides a strong and pragmatic approach to communication in business and workplace contexts. I would gladly adopt it as a general text for a low-level 100 or 200 level course. Teachers looking for more in depth analysis of studies or more theory-driven analysis, however, might find the book lacking.

Reviewed by Jason Harper, Senior Lecturer and International Coordinator, Fort Hays State University on 11/12/18

The contents do offer instructors a comprehensive list of key writing areas that should be covered in a college writing class. For example, it includes topics like writing styles, active reading, writing a summary, and assessing writing situations... read more

The contents do offer instructors a comprehensive list of key writing areas that should be covered in a college writing class. For example, it includes topics like writing styles, active reading, writing a summary, and assessing writing situations to more practical areas like conventions, revision, and checklists. It also includes discussions on common challenges for multilingual and ESL writers from diverse backgrounds. Perhaps an instructor might see these as good guideposts, yet this reviewer believes that supplemental materials will be needed for a more in-depth and detailed coverage of these areas. Overall, the text is useful as a starting point for teaching to her/his strengths and contexts.

One of the outstanding strengths that this textbook offers is its lack of bias. The coverage given to the writing process and its practices is also particularly good -- something not often included in business communication-related texts.

Coverage of text messages, E-mail, and how social customs influence the ways we interact with each other in the online environment will not be difficult to update, as these norms and mores are changing by the minute. As these change, this textbook can still apply as strong beginning points for discussion in class.

Overall, a detailed process of business communication is shown in readable and clear style. Vocabulary and terminology is covered and there are avenues for instructors to add on.

Business Communication for Success is a consistent collection of significant skill sets accented by "Key Takeaways" that correlate well with the topic at hand. The book’s use of multiple sub-chapters helps to make the textbook much more detailed. While at times the bland blocks of content may render the page a bore, the instructor can breathe life into what is considered by many to be a dull subject. The creators' knowledge of the topic is obvious throughout the book. The credibility of the content is strengthened by the consistency.

The orderliness of the book conforms to an academic curriculum. While the chapters create neat packages, some skills to be taught can be better covered by the instructor creating additions to the chapter or by adding additional sections. Overall, the textbook provides well-organized material and content, which is held well by clear chapter numbers.

The organization of the book lends itself well to the study of business communication. Each chapter is broken down into sections, which typically fit logically into the topic of the chapter. All chapters are composed of several defining parts that maintain a sense of continuity throughout the volume. The Key Takeaways" sections leads refers well back to the introduction and the chapter goals.

With so few graphics in the book overall, display features are subsequently not so much of an issue. Within the text of the chapter, there are at times photo boxes that assist the learner in understanding particular points. Unfortunately, the open-sourced photos may also confuse readers when they are not as well-paired as a paid photo might have been. Navigation is not at all difficult, as the chapters are clearly segmented and there is a drop-down "Contents" bar for finding other sections fast. However, the textbook's overall appearance is quite bland.

It's refreshing to see a textbook so carefully edited. Once a textbook is provided to students, a certain expectation of correctness and clarity is expected, and cleanly edited chapters must be in place when teaching the units and individual lessons. This does not mean that the opportunity for learning about errors is lost -- even the cleanest of texts might still contain a hiccup here or there. Yet, with the goal being teaching toward the learning needs of the students in our classrooms, we educators need to set good examples for those educational needs and show, not tell, good grammar, without losing sight of the end goal.

Chapter 18 is pretty in-depth about the intercultural/international aspect. While certainly not comprehensive, variety of races, ethnicity, and backgrounds is addressed in general terms in Chapter 18 as strong beginning points for discussion in class. As stated as a Key Takeaway in 18.3, "All cultures have characteristics such as initiations, traditions, history, values and principles, purpose, symbols, and boundaries," and the instructor could certainly work with the class to develop how this applies or cold apply in different contexts.

Reviewed by Margarette Connor, Adjunct Assistant Professor, Lehman College/CUNY on 6/19/18

This text covers all the areas I would want to cover in my 300-level business writing class, including non-verbal communications and international communications, two topics I find are often underrepresented in many texts. Very clear and... read more

This text covers all the areas I would want to cover in my 300-level business writing class, including non-verbal communications and international communications, two topics I find are often underrepresented in many texts. Very clear and comprehensive table of contents facilitates use.

I've read a good portion of the book and find it accurate and error-free. Excellent quality.

I have been teaching business writing for over 20 years, and while the methods of communication have changed, how we write hasn't really. This book is certainly up to date, but not so much so that it will be obsolete within the next few years.

I would have liked to have seen a little more on online writing--blogs, websites, digital white papers--because while we can always upload a PDF of a traditional report to a website, many Millenials read differently and have different expectations of what they will read on the internet. This might be my personal soapbox, though, and the materials here can be easily adapted.

I very much like the writing in this book as I find it clear and to the point, much more so than the text I had been previously using. I think my students will find this more accessible. My students are mostly junior or senior business majors, and while there is jargon in the text, by this point, this is part of my students' professional vocabulary, so nothing that I find alienating for students.

Many of my students like pared down yet comprehensive texts, and I think they'd like this. They don't like to "waste" time with "unnecessary" material.

Very good job with consistency.

The modularity of the text is very well done. As I was reading it, I had the feeling that my students would find this easier to access than our current text. I can already see the course syllabus falling into place. Although I see myself changing the order of the text, I think jumping through the book will be quite easy.

The flow of the chapters is clear and logical, and while I'd change things, isn't that what we do as professors? I've never used a text book as if it were a novel.

Clear, easy to use. I've used other online texts, and I found this one to be very user friendly.

I am a stickler for grammar, and I found no errors in my reading. That's sadly rare!

There was nothing culturally insensitive or offensive in the parts of the text I read, which was much.

I am definitely adopting this book for my business writing course next term. It has everything my students need from a text at a price they can afford. That has been a problem for many. I actually like this text better as I think it's clearer and easier to follow. Excellent choice for an upper level business writing course.

Reviewed by Shannon Breske, Assistant Teaching Professor, University of Missouri on 6/19/18

Business Communication for Success provides an overview of the main areas of communication and highlights additional resources at the end of each chapter. When reviewing other texts, this text is consistent with topic areas covered. The text is... read more

Business Communication for Success provides an overview of the main areas of communication and highlights additional resources at the end of each chapter. When reviewing other texts, this text is consistent with topic areas covered. The text is organized well and can be navigated seamlessly with how each section is labeled. Students found this text easy to use, comprehend, and then able to apply knowledge to their assignments and in-class work.

Content is accurate. Consistent topics covered in Business Communication in Success text compared to other Business Communication texts. Some references, activities, and examples could be updated to provide a more inclusive tone.

The text is up to date but could include more details on how to communicate using social media platforms as well as customer relationship management (CRM) software. Could add the importance of how to successfully develop a communication plan using CRM.

Easy to read, understand, and apply. Students found it easy to read the chapters and comprehend.

The text is consistent with other texts and current literature. Liked how the earlier concepts are built upon in later chapters.

The text covers a lot of information however it is easily divided into subsections and does a nice job highlighting the important pieces in each area. Organized extremely well and easy to navigate through the online text.

Great job on the organization of the text. Found it clear and logical.

The interface is basic but functional and meets the needs of the user.

Well written. I did not find any grammatical errors.

Some references, activities, and examples could be updated to provide a more inclusive tone.

Great text! I use for 400+ students in an introductory course, and it is a great option. I supplemented additional information for class materials but overall extremely satisfied with text.

Reviewed by Alicia Edwards, Adjunct Professor, Business Management, Marketing and Communications, Northern Virginia Community College, Annadale Campus on 6/20/17

I was definitely impressed with the comprehensiveness Business Communication for Success. For every concept of the author introduced, he gave context, the why and if needed consequences if the conventions are not heeded. While there is not a... read more

I was definitely impressed with the comprehensiveness Business Communication for Success. For every concept of the author introduced, he gave context, the why and if needed consequences if the conventions are not heeded. While there is not a glossary or an index, he does provide additional resources after each chapter.

Each chapter is effectively mapped out with subheadings so you could easily find the topic that you need. Because of this attention to detail, I can envision this book being an excellent resource for an entry level junior manager or a refresher for a seasoned professional as their communication needs evolve throughout their career.

In general, I felt that the author did pretty balanced job of avoiding stereotypes and clichés. He used a variety of quotes from people with origins in all parts of the world and historical periods.

I was disappointed with the slang used in Chapter 2's introductory exercises. The words used were outdated at the least and mildly offensive. All 10 examples of page 35, appeared to be derived from African American slang...certainly not inclusive. The population that attends NOVACC are very diverse culturally and linguistically so this would not go over well.

This book was written in 2010 and focused more on written and verbal communication. Social media is not addressed but text, email, and netiquette were briefly touched upon. The information is still current and accurate but clearly lends itself to frequent updates. Since the bulk of business communication is online now, I would like to see at least full chapter dedicated to texting, email and internet communication. The way the book is laid out, this could be can easy addition.

Social Media is now an integral part of business communication internally and externally but it is STILL treated as an afterthought or footnote in academia. While not every platform is mainstream, the ones that are increasingly used in professional settings certainly need to be taught at the collegiate level in a comprehensive manner. LinkedIN, Twitter, Instagram and to some extent Pinterest have proven their marketing prowess and are structured enough to teach the business applications.

The concepts that text introduces are consistent within each chapter and throughout the book as a whole. Other than expanding on email/text and internet communications and including social media, I did not see any gaps in knowledge.

Since I did read the book on Apple device, Apple has built in technology that is helpful. For example, the book reference Aristotle and his concept of "ethos". While I knew he was from ancient Greece, I used the lookup feature on his name to fill in the historical timeframe that helped me fully understand what may have shaped his views. The look-up feature took me to several books, wesbites and a Wikipedia page.

Each chapter is effectively mapped out with subheadings so you could easily find the topic that you need. Because of this attention to detail, I can envision this book being an excellent resource for an entry level junior manager or a refresher for a seasoned professional as their communications needs evolve throughout their career.

While the book flows well from start to finish, the chapters and subheading are very specific and are quickly referencable. I read the book on my Ipad and I easily bookmarked pages when and highlight notes as needed. Each section can be understood independently, I didn't find myself having to reference previous chapters to make sense to the current one.

I downloaded the entire book as a PDF. It would be nice to have the option to download sections as needed.

The interface is very basic but effective. I read the book on my Ipad within the iBooks platform. I quickly find the section I wanted and go straight to whatever page I wanted. There are a lot of links to internet sites, I referenced quite a few and they seemed to load up quickly.

The charts and pictures that are included are without distortions. However, I would like to see more videos and visuals. Since readers will most likely reference this book from a laptop/phone or tablet, the assumption is that they would be able to seamlessly go from reading the material to answering the discussions via BlackBoard or whatever learning software their school adopts.

The author took the time to edit very well. I didn't see any glaring errors of any kind.

In general, I felt that the author did pretty balanced job of avoiding stereotypes and clichés. He used a variety of quotes from people with origins in all parts of the world and historical periods. I was disappointed with the slang used in Chapter 2's introductory exercises. The words used were outdated at the least and mildly offensive. All 10 examples of page 35, appeared to be derived from African American slang...certainly not inclusive. The population that attends NOVACC are very diverse culturally and linguistically so this would not go over well. Since slang and pop culture are moving targets, I would have eliminated that exercise completely and let the students self-direct this exercise by sharing slang words in their own language with the class. I would further reinforce the exercise by letting students that speak the same language but are from different countries share words that differ within their culture. I would also have them give examples of how they would speak around their peers, parents, and elders to drill down appropriateness and context.

The concepts that text introduces are consistent within each chapter and throughout the book as a whole. Other than expanding on email/text and internet communications and including social media, I did not see any gaps in knowledge. This book was written in 2010 and focused more on written and verbal communication. Social media is not addressed but text, email, and netiquette were briefly touched upon. The information is still current and accurate but clearly lends itself to frequent updates. Since the bulk of business communication is online now, I would like to see at least full chapter dedicated to texting, email and internet communication. The way the book is laid out, this could be can easy addition.

Social Media is now an integral part of business communication internally and externally but it is STILL treated as an afterthought or footnote in academia. While not every platform is mainstream, the ones that are increasingly used in professional settings certainly need to be taught at the collegiate level in a comprehensive manner. LinkedIn, Twitter, Instagram and to some extent Pinterest have proven their marketing prowess and are structured enough to teach the basic business applications.

Since readers will most likely reference this book from a laptop/phone or tablet, the assumption is that they would be able to seamlessly go from reading the material to answering the discussions via BlackBoard or whatever learning software their school adopts.

In general, I felt that the author did a pretty balanced job of avoiding stereotypes and clichés. He used a variety of quotes from people with origins in all parts of the world and historical periods.

I was disappointed with the slang used in Chapter 2's introductory exercises. The words used were outdated at the least and mildly offensive. All 10 examples of page 35, appeared to be derived from African American slang...certainly not inclusive. The population that attends NOVACC are very diverse culturally and linguistically so this would not go over well. Since slang and pop culture are moving targets, I would have eliminated that exercise completely and let the students self-direct this exercise by sharing slang words in their own language with the class. I would further reinforce the exercise by letting students that speak the same language but are from different countries share words that differ within their culture. I would also have them give examples of how they would speak around their peers, parents, and elders to drill down appropriateness and context.

Reviewed by Brandi Quesenberry, Advanced Instructor, Virginia Tech on 6/20/17

Solid overview of foundations of business communication. I would prefer a more advanced textbook but this text works well for a lower level or introductory course. Broad overview of both written and oral communication considerations and best... read more

Solid overview of foundations of business communication. I would prefer a more advanced textbook but this text works well for a lower level or introductory course. Broad overview of both written and oral communication considerations and best practices.

Content is correct and consistent with other texts.

Due to nature of subject matter, some references will become outdated. Overall examples are current and helpful. Technology references can be easily updated due to formatting and section headings.

Clear language, easy to read, relevant examples.

Accurate use of terminology and framework.

Divided well. Only complaint is the redundancy of information across multiple chapters.

I would prefer oral communication chapters to come before written communication. Overall, flowed well.

Well written.

Relevant and diverse examples. Good discussion of cultural differences in business setting.

Good choice for an introductory business communication class.

Reviewed by Catherine Wright, Associate Professor, George Mason University on 6/20/17

It covers too many areas, would need to be "chunked" into smaller clusters. It tries to do too much for one text. read more

It covers too many areas, would need to be "chunked" into smaller clusters. It tries to do too much for one text.

I found it to be accurate.

I found it to be relevant. Since the format of Open Textbooks allows for things to be quickly updated, anything the authors found in need could be easily changed.

The overall writing in the text is great. Easy to read, easy to digest, easy to follow. It’s not taxing and presents information in a way that will engage the reader. The style is casual and informative. I found it inviting and I believe that students will want to read the chapters assigned.

I found it to be consistent with current literature and other texts.

It tries to cover too much in one text and would absolutely need to be made into modules.

Overall the organization is fine. The structure of the book in its entirety is too grand. It could/should be no less than three books.

I was easily able to gather information. I found no issues with this book.

so far, so good ;o)

This appeared to be fine too. I had no complaints.

The scope of the book, however is too broad. I would not use it for any Business Communication class that I personally taught.

The reason for this is that it focuses on several areas, which could not be adequately covered, or covered well, in one semester. I believe you would be able to do all of it at a very cursory level and none of it well in order to produce informed and prepared students. It really doesn’t cover “business.”

My recommendations for application follow: Chapters 4, 5, 6, 7, 8, and 9 could easily be one full semester, as they focus on writing. Chapters 10, 11, 12, 13, 14, and 15 are another semester, as they focus on public speaking. Chapters 16, 17, 18, and 19 are individually entire courses and almost seem extraneous here.

Part of what appeals to me about Open Textbook Library is the opportunity to take a text offered and to adjust it to make it something you could use in you class. This book has the potential to do so if the teacher reduces the number of chapters assigned during a semester. Rather than trying to do everything adequately, teachers would need to focus on only a few chapters to use this book well.

Reviewed by Rathin Basu, Professor, Ferrum College on 2/8/17

The text is quite comprehensive in its coverage of the key (and standard) topics and compares favorably with the very well known and widely used conventional text that I have been using in my Business Communications class, as well as others that I... read more

The text is quite comprehensive in its coverage of the key (and standard) topics and compares favorably with the very well known and widely used conventional text that I have been using in my Business Communications class, as well as others that I have used or reviewed in instructing the subject over the past 20 years. The sequence of the topics is somewhat different from some of the conventional texts but, over all, the content covers all aspects expected in this subject area. However, some of the important and fast developing and changing areas of communication which have developed in recent times (e.g. social media) and their models, challenges and impacts might have been included. They would also need to be discussed in the context of ethical communication as well. Another topic of importance that needed discussion is communication relating to applying for a job and preparing for interviews. A third aspect that I cover in my Business Communication class is formal business report writing, and this would need more coverage and even a chapter devoted to it. Despite these gaps, which are common to most current texts though, it generally covers the standard and essential areas of the subject well. It would have been useful, especially in an introductory text such as this, to have had a comprehensive index.

The content, in terms of the concepts and theories of communication, and the explanations and examples presented, is accurate and supported by citation of relevant and relatively recent sources. In addition, some of the seminal publications which may not be as recent but are essential sources are also referenced. There is no suggestion of any bias in the discussion and presentation of ideas and perspectives. It would have been helpful to have used colors or fonts in such a way that embedded active links could be clearly distinguished from highlighted terms. Also, if what might be more completely addressed is considered under this item, then inclusion of some of the most current, dynamic and important aspects of developments in communication especially relating to technology and society might be included.

Since the concepts and theories discussed are, in general fundamental ones, these aspects are not likely to require short-term changes. The examples used are also ones that are not limited in time or context and hence less susceptible to change. However, this does mean that some of the more dynamic areas of communication such as technology, social media, virtual teams might have been covered in greater depth given their increasingly important roles in communication. This is possibly the most important area that has been most dynamic in recent years and would need updating, when included. In addition, recent case studies of specific firms and incidents are one aspect that would be found in publisher based texts that open texts, by their nature, must sacrifice.

I found the very accessible prose and the personal and informal tone to be a particular strength of the book. Terms and jargon are explained with appropriate examples which students are generally likely to be able to relate to. In addition, not making this a reference text and overwhelming the undergraduate student with too many examples and too much detail has added to the clarity and relevance for the intended audience. The inclusion of pithy quotes, short exercises after each section, and sections and chapters which are not too long have also enhanced clarity and readability.

The text is internally consistent in terms of its tone, explanations, audience, and structure. In addition, the exercises have a consistency in framework and resulting time required to do them. The approach of starting sections with some questions which are then addressed with examples and explanations makes for an engaging, more Socratic and less pedantic method.

I found the breakdown of the topics into chapters and the chapters into sections, both of which are in sizes manageable for students, to be a strength of the text. This is contrast to many available texts which have long chapters which are dense with content, much of which is too much detail for an undergraduate course. The relatively short modules also suggested several possible ways in which I could smoothly reorganize them and use them in a class without making the sequence seem disjointed. The text draws in outside sources rather than being self-referential.

The organization of the text is something that I usually find to be one that I do not stick to, even with private market texts. The organization of the current text is also one that I would change to suit the particular circumstances of my students and institutional facilities (such as availability of the career center for mock interviews as part of course). However, with digital texts, I have had no difficulty in making the changes and even rearranging the chapters as needed.

In general, the book has no interface issues that I encountered, except the one that I found the use of the brown font for both terms (which were not live links) as well as live links was confusing. It would be helpful to have the standard blue font for the live links to distinguish them.

The book shows an appreciation of diversity and inclusion of various perspectives. Given the nature of the subject matter, which calls for discussion of various cultural perspectives, this is done in an interesting way that encourages exploration. It is particularly interesting that the cultural aspects are not confined to the standard understanding of the scope of such differences (such as races, ethnicities and nationalities) but also includes artifacts and examples which students can relate to and demonstrate that cultural differences can also be local, inter-generational, etc.

I found the text to be very readable, engaging and interesting and one that I am considering adopting. I would need to draw in some current case studies that involve relevant aspects of communication as well as introduce the topics of career related planning and communication (resume, cover-letter, job-related interviews and interviewing, follow-up), as well as formal business report writing.

Reviewed by Carrie Gay, Adjunct Professor, J. Sargeant Reynolds Community College, Richmond, VA on 2/8/17

This book is very comprehensive. Contains an vast array of business communication principles applicable to today's business environment. However, there is no index or glossary which makes the book somewhat ineffective for quick reference points. read more

This book is very comprehensive. Contains an vast array of business communication principles applicable to today's business environment. However, there is no index or glossary which makes the book somewhat ineffective for quick reference points.

I found the content of the chapters accurate and up-to-date. No grammatical errors were found. Material appears unbiased with prejudice.

Once again, the material is up-to-date. I enjoyed the introductory exercises and the learning objectives presented in each section. Students know exactly what to expect in each chapter. Easy to read and comprehend.

The text is well written, easy to understand. Technical terminology was comprehendable and use of jargon was acceptable. No errors detected.

The book is consistent in its chapter presentations. I appreciated the resources presented after each chapter. Great sources of additional information if the student is interested in searching for it.

The sections were easy to read and were divided adequately. Subunits could be reorganized and realigned if need be without too much effort. Readers should still be able to follow printed material even if it has been rearranged.

This appeared to be the weakest part of the book...the chapter arrangements. I believed the last chapter of the book, Chapter 19, could have appeared somewhat earlier in the book. I compared this book to a couple of others I have seen in recent years and the flow was "off." I still say good material presented throughout, however.

Very few graphics presented in the book overall. I clicked on several Web sites and had no interface/nor navigation issues.

I found no grammatical errors during my first reading of the material which speaks well of the book and the authors/proofreaders. Well written sentences and paragraph structure.

I did not find the book culturally insensitive in any way. I asked three students of Asian, Hispanic, and African-American descent to read Chapter 18, Intercultural Communication--none were offended.

Again, I believe the book requires an index or glossary. These would make word or phrase searches less time-consuming. Perhaps review the table of contents for chapter rearrangements too.

Reviewed by Bonnie Yarbrough, Lecturer, University of North Carolina at Greensboro on 12/5/16

This text covers all areas of the subject appropriately and provides a good Table of Contents. At roughly 600 pages, coverage of the subject matter is extensive. There is no glossary, however, and the index is less comprehensive than I would have... read more

This text covers all areas of the subject appropriately and provides a good Table of Contents. At roughly 600 pages, coverage of the subject matter is extensive. There is no glossary, however, and the index is less comprehensive than I would have liked.

The text has been updated (2015) from the first edition. In subject matter, the text is accurate, although there are occasional mechanical errors and typos that should have been caught.

The content is up to date, but will need to keep pace with evolving technology over each year. For example, the chapter containing a long discussion of mobile communication messages will need revision next year to accommodate changes in the marketplace and in the workplace. Some of the information here is basic, almost elementary, when measured against other more specialized texts. Still, it should be easy to update; discussions could be accommodated for individual audiences.

The text is extremely clear and compelling in its discussions of the material. Each area of the field is covered substantively and with effective examples.

Consistent in its terminology and organization. Concepts introduced early in the text and followed up in later sections of the book and built upon.

This text is already divided into small reading sections and each is numbered in a clear way, manageable online. The headings are descriptive and each section has numerous graphics, video links, and "key takeaways" that provide an ongoing summary of the material covered.

The organization raised some questions. There are several chapters that could be re-arranged or collapsed and presented in a different order. "Organization and Outlines," for example, is presented long after "Revising" and "Presenting" writing.

I ran across a couple of problems with connectivity or dead links.

This is a text about business communication; the grammar is accurate and contains no errors.

The text makes a point of being culturally inclusive, particularly since that is so important in business today. The examples are relevant and illustrative--compelling.

I would recommend this text for a course particularly in oral business communication--although it also covers writing. It has numerous helpful exercises in each chapter and ideas for further exploration of the subject matter. I didn't see any options for text banks, however; I would have liked to have additional resources for quizzes.

Reviewed by Joy Koesten, Lecturer, University of Kansas on 8/21/16

This textbook is very comprehensive, both in breath and depth. I would have like more information regarding how to facilitate a meeting, ethical communication, and organizational culture. The topics were well selected, though formal speaking... read more

This textbook is very comprehensive, both in breath and depth. I would have like more information regarding how to facilitate a meeting, ethical communication, and organizational culture. The topics were well selected, though formal speaking always seems out of place in a business communication text. While some may need to make formal presentations, the majority of workers do not. It's more likely they will need to hone their interpersonal skills and how to speak up in a group.

I did not find an index or glossary, which would have been nice.

I think some might find the use of an egalitarian approach to be biased, but not me. Otherwise, I thought the book was well written, error free and unbiased.

I think the content is relevant and up to date. I'm seems updates would be easy and straightforward.

Very clearly written. I liked that key terms were highlighted. I thought the highlighted terms were linked to a glossary, but that wasn't the case. I downloaded it in KIndle, so maybe that was the problem.

I didn't find any inconsistencies in the text.

It seems this text could easily be divided into units or sections as needed. That is what I plan to do, so I hope that this is the case.

The presentations n section seemed out of place to me. But, otherwise the organization worked fine.

the only navigation issue I ran into was when I went back and forth to the table of contents. I always had to start at the top of the table for f contents and scroll all the way to the most recent chapter. Otherwise, I was not distracted by anything else.

Well written. No grammatical errors were found.

I didn't encounter anything in the text offensive, though I don't recall an emphasis on multiculturalism or a variety of races dipicted in the visuals. There weren't a lot of photos in the book.

I am very likely to use a good portion of this text in an upcoming course.

Reviewed by Sally Stanton, Senior Lecturer, UW-Milwaukee on 8/21/16

Comparable to most business communication texts available commercially. Coverage seems to be missing of social media as business communication (mentioned as a communication channel but not otherwise addressed specifically) and of how to... read more

Comparable to most business communication texts available commercially.

Coverage seems to be missing of social media as business communication (mentioned as a communication channel but not otherwise addressed specifically) and of how to cite/attribute sources in writing and speaking (styles and methods)

No index or glossary that I could locate in the e-pub version reviewed.

Appears to be accurate, error-free, and unbiased.

Some of the communication theories seem rather outdated, given the undeniable role of social media in the digital marketplace and the instant, global nature of communication in 2016. Thus, the text does not seem to reflect the significant need for theories and approaches that address the ability of today's customers, shareholders, competitors, etc. to immediately influence businesses through immediate and very public forms of communication. A bad review on Yelp! or Trip Advisor requires thoughtful handling; organizational communications strategies for dealing with such scenarios should be presented, along with relevant theory or/or research from the professional literature on online business communication. It's no longer enough to just "understand" your audience - business communicators now have a very much two-way, real-time relationship with them.

The topics of social media and managing interactive stakeholder communication could perhaps be added in Chapter 3 or Chapter 16.

Coverage of organizational communications theory and strategies is woven into much of the text but not in an explicit way - the focus is more on developing the individual's own strategy. When that conflicts with organizational strategy, what then?

Detailed coverage of ethics/ethical communication is limited and somewhat difficult to locate (especially since there is no index or glossary) - the chapter devoted to it is very short and lacks sufficient grounding in the professional literature.

Clear and conversational, easy to read.

Consistency rating: 3

It is definitely a broad, general overview of the subject matter. In the first three chapters it covers terms and theories common to both writing and speaking, and then devotes six chapters specifically to each. I would prefer to have chapters 16-19 at the beginning of the text along with chapters 1-3, as these topics equally relate to both writing and speaking, and are very timely - specifically intercultural communication and crisis communication. (Unfortunately topics presented at the end of the text/semester often get short shrift from students, or are cut because they don't fit easily in a 15-week semester. The framework would then proceed more logically from the general to the specific.

Modularity is very good; subheadings are used frequently to break up text, especially for online readers. I was surprised not to find hypertext links other than those in the citations - but I suppose that would make it difficult to publish in multiple formats, and managing broken links would be a nightmare.

An index/glossary would be a very strong addition.

As mentioned previously, I would prefer to have chapters 16-19 at the beginning of the text along with chapters 1-3, as these topics equally relate to both writing and speaking, and are very timely - specifically intercultural communication and crisis communication.

Serviceable interface, but it didn't particularly wow me. Use of grayed lines on charts makes it hard to see, especially on a smaller digital device (let's face it, students read books on their phones and iPads). Still it seems like it would be easily customized, which is a plus.

I understand that copyright issues prevent the use of the many photographic images found in commercial texts, but I find the lack of images is one downfall of using this kind of digital text. Students seem to read increasingly less, or if they do, don't comprehend well information presented only in lengthy textual form. Meaningful images can enhance understanding.

No problems found. Conversational tone makes it accessible.

Good specific coverage of intercultural communication, although as I mentioned before, this should come earlier in the text given how critical this topic has become in a globalized economy. Examples used seem to be quite diverse and appear throughout the text, not just in the specific chapter on intercultural communication. More examples of intercultural business writing would be helpful, though.

Overall, it seems to be a useful secondary text, or one used to provide additional coverage of specific topics, rather than as a primary text. However, it is difficult to find a textbook that provides both sufficient breadth and depth of coverage whether open-source or not. So, if you are interested in "slicing and dicing" content to fit your curriculum, this text would be a good place to start.

Reviewed by Eric Dodson, Instructor of ESOL, Portland State University on 1/7/16

This book includes a review of sentence grammar, paragraph structure, process writing, rhetorical styles, principles of judging sources, and business genre forms. The grammar sections provide a backbone; generally good examples provided. The... read more

This book includes a review of sentence grammar, paragraph structure, process writing, rhetorical styles, principles of judging sources, and business genre forms. The grammar sections provide a backbone; generally good examples provided. The individual grammar points require supplementary material for review of more examples and grammar-focused exercises. However, there are some exercises that marry both grammar and business writing functions.

The grammar points and exercises that I browsed were accurate. Rare typos.

Business norms may change, but the main focus is on underlying writing and rhetorical competency, and any updates will be relatively easy and straightforward to implement.

Some of the grammar for native speakers seems to be targeted for students who know some grammar terms, but do not know others. For example, the term “clause” is given a rough definition, but later the term “phrase” is used without a clear definition, in the context of “prepositional phrase.”

When discussing the specific genre of business writing (Ch. 10), the text often focuses on academic writing demands. Some sections are really focused on overall rhetorical styles and classical rhetoric, with a bit of business window dressing.

\The text is organized and composed in a perfect way for picking-and-choosing chapters or sections. Important concepts that are shared by several chapters (sentence fragments, for example) are generally introduced and explained in each chapter they appear in (though with different levels of detail, depending on the chapter).

No table of contents in the document, and correspondingly, no hyperlinks between sections. The first chapter’s grammar review and the second, punctuation, offer the chance to review a wide range of sentence grammar topics, but the topics are not ordered in a sequentially logical way. For example, adjectives and adverbs are tackled after sentence fragments and other sentence-level errors (which are unanalyzable if readers do not understand basic word-level grammar). The third chapter on word choices has a similar issue.

Some editing exercises are single-spaced, which makes them very difficult to correct via pen-and-paper. Example writing often is not clearly labeled or differentiated from the main text.

Rare omitted words or punctuation (e.g., p. 141). Otherwise clear and accurate.

Occasional glimpses of a multi-cultural reality via examples or use of names from different backgrounds. However, the focus is on (presumably) North American business English demands. The only issue with this is that this is not explicitly explained, and learners would need supplemental materials in order to raise awareness of the existence of different genre expectations internationally.

This work would offer a good set of resources for introductory university student writing courses or business English for speakers of other languages. For example, Chapter 3 has a welcome list of commonly confused words. However, this work would likely be most useful as a teacher planning supplement or to provide readings/exercises on specific topics. Much of the grammatical information, including the chapter for ESL students, does not offer much application to business contexts. For example, there is a review of the concept of idioms, and some example idioms, but not commentary on how students should use them in writing, or if they should use them at all. For the presentation of grammar and mechanics, I would supplement with more genre-specific projects, but the succinct and broad overview of grammar makes a good basic resource.

Reviewed by Judy Boozer, Business Faculty/AOP Program Lead, Lane Communicty College on 1/7/16

The book is comprehensive in regards to business communication, but it lacks a table of contents, index, or glossary for ease in finding the concepts presented in it. read more

The book is comprehensive in regards to business communication, but it lacks a table of contents, index, or glossary for ease in finding the concepts presented in it.

Content Accuracy rating: 3

This book has a few errors throughout--spaces missing between words, inconsistent formatting, lack of first line indents for paragraphs, etc. The content does appear for the most part to be unbiased and often gives both sides of concepts/views of proper communication.

Because paragraphs are not indented, it makes it extremely hard to see where paragraphs begin and end.

Content is relevant to today's world, but it lacks some of the more current digital communication options available to us. This would be easy to add.

The clarity of the book is quite good. The author has done a good job of explaining all content, especially if new or unusual terminology is used.

Each chapter in this text has been organized the same way. Although it is nice to be consistent, it almost makes it boring. A list of terms used in each chapter would be helpful.

As mentioned before, there is also inconcistency with the formatting of the contents of this book.

Modularity rating: 3

The book is clearly organized by chapter content and then by objectives within each chapter's topic(s). There are times, however, when few side headings are used, which makes it difficult to comprehend the material presented.

The topics are presented in a logical manner, and they often refer to previous topics as the reader progresses through the book.

There are no interface issues, except that there is not much to excite the reader into reading. There are very few graphics, tables, charts, used. A text only book is difficult to read and comprehend.

I find almost no grammatical errors. (necessary for a book on business communication)

The book is not insensitive or offense to any cultures, but it does lack too many references to various races, cultures, etc.

This book has a wealth of information with resources provided, but it lacks those elements that appeal to those learners that require more than just reading text in order to learn a topic. There are a wealth of exercises at the end of each lesson that students can complete to gain competency in the chapter's concept(s).

Reviewed by Carolina Selva, Adjunct Faculty, BA and MSD, Portland Community College on 1/7/16

Extremely comprehensive. Covers all critical areas of business communication including electronic messages, team communication, presentation skills, and even "language." Learning resources such as exercises and activities are included - many of... read more

Extremely comprehensive. Covers all critical areas of business communication including electronic messages, team communication, presentation skills, and even "language." Learning resources such as exercises and activities are included - many of them quite useful and very relevant to the material.

Accurate and timely as of the date of publishing (2010). Good blend of theoretical and practical applications bolsters credibility. I found no errors or hints of bias.

Relevant in today's dynamic business environment. Many of the principles are (almost) timeless, but the book also includes chapters on newer dynamics of communication in the current climate. These chapters (specifically the last two - on intercultural communication and teamwork) may require more review/updating in coming years than much of the other material.

Clear and to the point - as business writing should be.

Very consistent tone and voice throughout.

Absolutely divisable into specific modules in order to assign at different points. I envisioned using this text in my current Business Communication course and thus assigning chapters out of order and it would work with no problems whatsoever.

Organization/structure is logical. If I were to assign chapters in sequential order, flow would be no problem here. As mentioned in the section on modularity, however, the chapters could stand on their own provided context was present.

Good interface and easy navigation. Some of the graphical elements were not as sharp as others, and some were a bit small. Overall, the book seemed text-heavy and could use visual elements (such as white space and/or more graphics/images) throughout.

No grammatical errors - good modeling of grammar usage.

No cultural insensitivities were perceived. I was impressed with the section on intercultural communication.

Reviewed by Gail Emily Fey, Ph.D., Lecturer, Eller College of Management, University of Arizona on 6/10/15

At nearly 800 pages, the text is immensely comprehensive. It includes both pre- and post-lesson exercises. Some of the exercises seem a bit “silly”; and the author seems to prefer “fives and sixes” for just about every exercise. Still, because... read more

At nearly 800 pages, the text is immensely comprehensive. It includes both pre- and post-lesson exercises. Some of the exercises seem a bit “silly”; and the author seems to prefer “fives and sixes” for just about every exercise. Still, because many options are offered, the instructor or learner would be free to find something appropropriate.

One especially interesting section was LANGUAGE. It was thorough enough to get the main points across but not SO deep as to be offputting to those not into linguistics. Language seems to be a topic that is often eliminated or minimized in other business communication texts.

The author includes references at the end of each chapter. Moreover, the author’s brief bio makes it clear that he has expertise in the subject of Speech and Communication. That ethos lends credibility to the text.

The overarching principles of business writing (clarity, knowing audience, understanding context, bottom line on top, concision) are not likely to change any time soon. The last 2 chapters (intercultural and teamwork) are especially relevant for the near future. According to the SHRM (Society for Human Resource Management) “Changing demographics, relocation patterns and the globalization of business will be among the key trends influencing the workplace in the next five to 10 years.”

Fine job of clear writing. The author does a good job of modeling clear writing... necessary for business writers.

Since one individual authored the entire text, it has a consistent voice and tone.

Yes, the chapters can be individual modules for study.

However, as indicated below under my structural comments, really the modules are “Writing”, “Presentations”, and “Context”.

The structure can be thought of as comprising 3 parts: Background, Writing, Context. The author might consider 3 overarching headers under which to place the current chapter titles (e.g., “Writing” is the high-level category; then “Revising your Writing” would go under it. Similarly, “Context” would be the high-level category with “Intercultural and International” under it.).

The inclusion of “key takeaway” would be re-enforcing to students… especially those who read words but are not so good at making meaning of those words.

As much as I appreciated the Language section, its title of “Delivering your message” seems misleading. That title implies presentation/writing techniques. Why not entitle it simply “Using Language”?

No grammatical errors that this reviewer noticed.

Yes, absolutely. For the 21st century worker (in ANY discipline, but especially in business), communication is crucial. Warren Buffet stated that he thinks “The most valuable investment that you can make in yourself is to improve your ability to communicate. ‘Communication is enormously important; oral and written,’ said Buffett.” (Lukas Partners, posting on 3-2014, http://www.lukaspartners.com/communication-important-says-warren-buffett/).

One area that could be improved is that of visual design. The version I reviewed had next-to-no graphics. Quite possibly the no-graphics approach was an effort to prevent the book from becoming even longer.

Another formatting item that this reviewer found annoying was the omission of extra line space between paragraphs. I would vote for single line spacing within paragraphs and double line spacing between para’s to signal the reader a new paragraph was beginning.

Reviewed by Brandy A. Brown, Assistant Professor, University of Arizona on 6/10/15

I integrated this book as a supplement in a Psychology of Leadership course. Communication is such an essential leadership skill and myself and a fellow Associate Professor teaching this course found that student's skills in that area were... read more

I integrated this book as a supplement in a Psychology of Leadership course. Communication is such an essential leadership skill and myself and a fellow Associate Professor teaching this course found that student's skills in that area were deficient.

One of my criticisms of the majority of open texts is that they do tend to fall out of date. This text uses a very simple communication model and doesn't provide additional information or models which would apply better to virtual teams and their communication.

This text is comprehensive enough to actually be used for a full business or professional communication course - several of my students chose to explore the entire book despite only being assigned specific chapters because they found it relevant and helpful to their lives, not just to their coursework.

For the majority of my students this was appropriate for their current level of knowledge. Nothing struck me as inaccurate, there were research bases for the material, however, my criticism of a lack of additional models and examples which would better apply to current prevalent business communications is appropriate for this as well (e.g. virtual distributed teams). Those would be expected in a publisher supported text.

At the risk of sounding like a broken record, this text does feel slightly limited (only one model of communication) and behind the current communication trends (virtual teams). Previous reviewer, Dr. Emery, said it perfectly, '....I'd like to see a deeper grounding in persausion, organizational communication, and business discourse."

Students found the text very clear, including my Japanese native student who struggles with English quite a bit. Another student remarked that it was an enjoyable read and that they at times found it funny. Those are quite the complement for a textbook.

The book felt like it was almost two separate books put together - which is part of why it can be considered so comprehensive. There were chapters focused on descriptions and definitions and lists, but then some which were very applied and focused on specific communications. I was able to assign these together (something I will address under modularity), but the book could have a better flow and be more narrow, given the focus of the title.

As noted under consistency the text can easily be mixed together, which is very important given the differences in certain types of chapters (list/definition chapters vs. actual applied writing chapters). I chose to assign only the chapters I felt were most relevant to the topics of leadership communication, but allowed students to do the others and provided quizzes they could complete for bonus points. They loved that approach, and how well it worked speaks to the appeal and flexibility of the text.

I did not follow the organization or structure of the text as it was in any way, that was the only challenge I found with using this text. While it was 'modular' based on the definition provided here and I did like the structure and flow of individual chapters, remixing the text was difficult and required students to find their own places in a Word document or PDF version which displayed differently than mine usually. If it were to be posted on a platform that made that easier to do that would be a large improvement.

Students registered no complaints, and overall I have no major issues with it. Nothing is distracting or confusing, but I also wouldn't rate it high on engagement (visuals are different in different formats and sometimes have issues with clarity). Students (and I) appreciated the chapter structure and outlines, but again the format to interact with the text (Word or PDF unless I find my own method to host or remix it) was limiting and not necessarily ADA compliant in the current formats.

Students commented on the accessibility of the tone, and I have found no errors.

Students in my program are often multicultural, they and I had no issues with the text. However, I am always looking for more examples to help them see the differences in cultures and how to handle communication in those instances.

This textbook saved my students and I from two large issues: 1) needing to deal with a difficult enrollment and grading interface process on another website, and 2) paying for the additional materials needed in this course on top of our current required items (which I am not able to break free from currently). It reduced both friction with our course materials and my need to be technical support, while increasing engagement through allowing students choices and the ability to pursue additional knowledge on their own. That is why texts like this one matter so very much. Many of my students struggle financially, and the option to enable them to learn more without adding any financial burden is invaluable.

Reviewed by Daniel Emery, Associate Professor of Business Communication, University of Oklahoma on 1/12/15

The book is exceptionally comprehensive, comparable to other large omnibus collections for business communication. The book would be suitable for business communication courses or business and professional speaking. It's arrangement and scope of... read more

The book is exceptionally comprehensive, comparable to other large omnibus collections for business communication. The book would be suitable for business communication courses or business and professional speaking. It's arrangement and scope of coverage are comparable to the largest for profit books used in the field.

I would describe the content as accurate and a good portion of the material presented had a clear basis in writing research. I find the author's sender/message/receiver model for communication somewhat dated theoretically, but that is also my critique of most textbooks in the area. In later chapters, the book could stand more examples from professional contexts and would benefit from thorough research in the business communication literature. I wouldn't call it inaccurate, but I find it underdeveloped.

Several of the examples and allusions are recent and relevant, but the development of the content is not what I would hope for developing a state of the art introduction to the field. It's no worse than the majority of books in the area, but I wish it were better. Specifically, I think the communication generalist approach of the text makes it somewhat accessible for a wide variety of instructors, but I'd like to see a deeper grounding in persuasion, organizational communication, and business discourse.

Very clear and often clever.

I would describe the book as somewhat over broad in its lexicon. Part of the issue may be with arrangement, but the opening chapters were rife with lists and redefinition of common terms. One of the challenges of working in Communication as a field is that much of our content is taken for granted or treated as common sense. A narrower focus and an emphasis on key ideas would be very helpful. An adopter of the book might do well to adopt the elements on communication or language, but probably not both to keep the content clear.

It looks very good to me. One of the things I appreciated most was that the elements of the book I think were strongest could be realigned and revised with relative ease. The volume tries to be an "everything book" in many ways, so the opportunity to cut and remix is its most useful property. Facutly who use the giant comprehensive industry standard books end up excising a ton of content anyway.

The weakest chapters of the book were those that discussed research in business writing. I'd recommend that the aothor consult with a buisiness librarian who migh offer a more comprehensive and effective review of sources of business information. Those modules should be much stronger.

The organizational strategy makes sense, but it isn't how I might prefer the book to be laid out. The opportunity to cut material would be an advantage here.

Textually, the book is solid. I appreciate the typographic choices and the chapter outlines are very clear and straightforward. The visuals are less effective, as the are occasionally too small and somewhat unfocused. The choice to use gray text boxes or filters over sample documents was a poor one.

Unsurprisingly, it's very good. I appreciated the converstional tone.

The book makes frequent mention of inrercultural issues in business communication, which is absolutely relevant to the globalized marketplace of today's graduates. Additional examples of itnernational correspondence would be potentially invaluable, even amid the chapters on genres.

I deeply appreciate McLean's Business Communication for Success as the first truly effective and customizable open source text in our area. The coverage of the book equals or exceeds that of the majority of the books available from publishers, and the exercises and activities are appropriate to a wide variety of teaching circumstances and environments. For an instructor or program looking for a low cost option for students, the content and customizability of this book is a welcome starting point regardless of the disciplinary or curricular home of a business communication course.

Table of Contents

  • Chapter 1: Effective Business Communication
  • Chapter 2: Delivering Your Message
  • Chapter 3: Understanding Your Audience
  • Chapter 4: Effective Business Writing
  • Chapter 5: Writing Preparation
  • Chapter 6: Writing
  • Chapter 7: Revising and Presenting Your Writing
  • Chapter 8: Feedback in the Writing Process
  • Chapter 9: Business Writing in Action
  • Chapter 10: Developing Business Presentations
  • Chapter 11: Nonverbal Delivery
  • Chapter 12: Organization and Outlines
  • Chapter 13: Presentations to Inform
  • Chapter 14: Presentations to Persuade
  • Chapter 15: Business Presentations in Action
  • Chapter 16: Intrapersonal and Interpersonal Business Communication
  • Chapter 17: Negative News and Crisis Communication
  • Chapter 18: Intercultural and International Business Communication
  • Chapter 19: Group Communication, Teamwork, and Leadership

Ancillary Material

About the book.

Business Communication for Success (BCS) provides a comprehensive, integrated approach to the study and application of written and oral business communication to serve both student and professor.

This series features chapters with the following elements:

  • Learning Objectives
  • Introductory Exercises
  • Clear expectations, relevant background, and important theories
  • Practical, real-world examples
  • Key Takeaways or quick internal summaries
  • Key terms that are easily identified
  • In-chapter assignments
  • Postchapter assessments linked to objectives and skills acquisition

Each chapter is self-contained, allowing for mix-and-match flexibility and custom or course-specific design. Each chapter focuses on clear objectives and skill demonstrations that can be easily linked to your syllabus and state or federal requirements. Supported by internal and external assessments, each chapter features time-saving and learning-enhancement support for instructors and students.

BCS is designed to help students identify important information, reinforce for retention, and demonstrate mastery with a clear outcome product.

The text has three content categories:

  • Foundations
  • Process and products

The first three chapters form the core foundation for the study of oral and written business communication. The next sequence of chapters focus on the process of writing, then oral performance with an emphasis on results. The final sequence focuses on contexts where business communication occurs, from interpersonal to intercultural, from groups to leadership.

In each of the process and product chapter sequences, the chapters follow a natural flow, from prewriting to revision, from preparation for a presentation to performance. Each sequence comes together in a concluding chapter that focuses on action—where we apply the skills and techniques of written or oral communication in business, from writing a letter to presenting a sales speech. These performances not only serve to reinforce real-world applications but also may serve as course assessments.

This text has been used in classes at: Ohio University, Miami University – Oxford, Kent State University – Salem Campus, Cuyahoga Community College – West, University of Toledo, Cuyahoga Community College – District, Northern Arizona University, Gateway Community College, University of Arizona, Arizona Western College, Boise State University,Western Governors University, Doane College, Mcpherson College, University of Nebraska Med Center, Suny Fredonia, State University of New York Institute of Technology at Utica/Rome, Trinidad State Junior College, University of Delaware, Brenau University, Brewton-Parker College, Loras College, Kapiolani Community College, Muscatine Community College, Greenville College, University of Illinois – Chicago, Millikin University, Rockland Community College, Cornell University, National-Louis University – Lisle, St. Gregory's University, University of Southern Indiana, Missouri State University – W Plains, Bucks County Community College – Newton, Clarion University of Pennsylvania, Pulaski Technical College, Temple University, Dixie State College of Utah, Averett University, Virginia Polytech Institute, Fond Du Lac Tribal Community College, Lipscomb University, Edgewood College, University of Wisconsin – Stout, Wisconsin Lutheran College, Virginia State University, North Georgia Technical College – Blairsville, Paradise Valley Community College, Fordham University – Lincoln Center, New England College of Business/Finance, Eastern New Mexico University, University of Alabama, Albertus Magnus College, Pepperdine University, Fullerton College, Santa Ana College, Miracosta College – Oceanside, San Jose State University, De Anza College, University of The Southwest, Florida Institute of Technology, Forida State University, Dean College, California State University, University of Massachusetts, Suffolk University, Stevenson University, Worcester State College, University of Maryland, Clover Park Technical College, Minnesota State University – Moorhead, College of St. Scholastica, Ferris State University, Concordia University, Southern New Hampshire University, Lower Columbia College, University of North Carolina – Greensboro, Rockingham Community College, Stanly Community College, Wayland Baptist University, Bunker Hill Community College, Salve Regina University, University of The Incarnate Word, St. Mary's University, University of Rhode Island, Texarkana College, Renton Technical College, Tarleton State University, Wayland Baptist University – Plainview, University of Houston, Stephen F. Austin State University, Bates Technical College, Chabot College, Bakersfield College, Azusa Pacific University, University of Houston – Downtown, California Southern University, Miracosta College, American Public University, American Public University System, Huntington Junior College, Flat World Knowledge University, Jackson Senior High School, Holmes High School, Dlielc, Clintondale High School, American University in Kosovo in Conjunction with Rochester Institute of Technology, Southeast Lauderdale High School, Benedict Business Hotel Management School, University of the People, Kwame Nkrumah University of Science and Technology, New Brunswick College of Craft and Design, New England School of English, Comsats Institute of Information Technology, Wayland Baptist University – Anchorage, Volcano Vista High School, Wayland Baptist University – San Antonio, Morrill High School, North Island College – B Campus, Seneca College, APOU, University of North Carolina – Greensboro, Southern New Hampshire University, University of Maryland University College, Harrisburg High School

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Art of Presentations

15 Useful Presentation Topics for Business Communication

By: Author Shrot Katewa

If you are on this page, we know that you are a change maker in your business! We know that you understand the role that business communication plays in any professional setup. So, we want to give our best to enable you to make this change happen. Today, we want to talk about 15 useful topics for Business Communication that you can present in your organisation and empower others.

But first, let’s start with What is business communication? Business communication, in rudimentary terms, can be defined as a form of formal communication among professionals who are working for a common business objective.

While communication, in general, is important for any business to survive and thrive, in order to achieve success in business and for its respective teams, business communication becomes absolutely critical as success can’t be achieved without interacting with each other and having a common goal and objective in mind.

It is important to keep in mind that business communication is not just between your subordinates or your boss, you need to consider all stakeholders associated with your business. It can be one to many, one on one or many to one. Furthermore, it can involve various forms for communication medium such as email, telephone, intranet, presentations, video, social media, magazines, meetings, interviews, discussions etc.

So, what are some of the topics for business communication that you can give a presentation for your team? Let’s have a look –

A Quick Note Before We Begin – if you want to make jaw-dropping presentations, I would recommend using one of these Presentation Designs . The best part is – it is only $16.5 a month, but you get to download and use as many presentation designs as you like! I personally use it from time-to-time, and it makes my task of making beautiful presentations really quick and easy!

1. How to communicate business decisions during a crisis

Crisis management is one of the key moments when clear and coherent communication is of utmost importance. Any lack of communication or miscommunication during a crisis can lead to tragic circumstances for the business. A great topic for teams and companies to debate and create guidelines and response mechanisms to combat such issues.

2. Importance of Intranet

Intranet is a perfect platform to communicate business news and updates. As an internal business communication tool, it provides opportunities for information to be shared with the employees. Its importance can not be doubted. Taking up a topic like this one can help your team and colleagues truly understand the purpose behind deploying and managing the intranet within organisations.

3. Townhall and its benefits

This is often a forgotten mode of communication in many organisations. In today’s modern day of social media and other platforms, it is easy to forget the impact that a townhall can have on the employees of an organisation. An interesting presentation topic for business communication.

4. How to give an effective feedback

Giving feedback to your colleagues or team members can constitute one of the most essential types of communication as it ensures that the team has a healthy work relationship and there is no hindrance on the journey of achieving the common goal of the organisation. The best part about such a topic is that it is applicable across divisions and teams and can be useful irrespective for the background of your audience.

5. How to crack a business deal

Every organisation needs clients. Converting a potential lead into a successful client needs a lot more than business communication. However, understanding the need of your audience and communicating the right message, product or service that fulfils the requirement plays a key role in cracking a deal. It serves as a great topic for discussion on the importance of business communication among the sales team.

6. Managing relationship with you boss

There are many among us who don’t like their boss. Trust me, it is not uncommon! 🙂 But, part of the reason for the failure of a healthy relationship with your boss is business communication or the lack of it. A topic like this may not only enable you to come across colleagues who may resonate with your ideas, but also help improve relationships of your colleagues with their respective bosses.

7. Email Etiquettes

Let’s face it – email is the most common mode of communication among all employees in an organisation. Thus, it is of utmost importance that messages sent over an email communicate what was intended and not anything else. It is a great business communication presentation topic especially for the new employees who have recently joined your office.

8. How to communicate with your peers

Another important topic for most business settings. It is important for the employees to really understand the company’s policy on the work environment and communication among the employees. Having a presentation session on this business topic can be really helpful in setting up a healthy work environment for your employees.

9. Role of millennials in your brand success

I view this as a very interesting presentation topic for business communication. Why? Because, the role of millennials in the success of a brand is often not completely understood. With the onset of social media, millennials are finding it more and more easy to voice their opinion and impact a brand. This topic could serve as an interesting business communication presentation. 

10. Is the newsletter dead?

In this modern age where more and more information is consumed over digital mediums and the attention span of your audience is only diminishing, the importance of newsletter can form a good topic for not just a business presentation, but also include an interesting debate as an activity post your presentation.

11. Tips for successful business relationships with customers

Having a successful business relationship with customers goes way beyond just converting a potential lead into a customer. This is often a part of the business that gets missed out. Thus, considering this topic for your business communication presentation can be really fruitful.

12. Role of influencers for building a brand –

Social media has played a pivotal role of distributing the power to influence others from celebrities to individuals known as influencers. The role of an influencer is often not completely understood even though there are several influencers who now have the authority to influence your brand both positively and negatively. The lack of this understanding can impact the communication strategy of your brand. Thus, a very carefully curated session with this presentation topic for business communication can be highly effective in reaching success and achieving the goals of your business.

13. Brand guidelines and its importance

When we are talking about business communication, brand guidelines is a perfect topic as it sets the method of ensuring that the messaging and communication is consistent irrespective of which employee is engaging with a stakeholder outside your organisation. It is also really important that all employees understand the importance of consistent messaging.

14. Impact of social media for employees

We’ve come across several organisations that are struggling with leveraging their own employees across social media to create an awesome brand image. Furthermore, the impact of identifying the opportunities to leverage your employees towards a focused campaign is barely understood. Thus, considering this topic for your business communication presentation can be an eye opener for many within your organisation including business leaders.

15. Significance of company blogs

If you are a business communicator, you surely understand that each medium of communication is important as it often has its own pros and cons. Many believe that a company blog is turning out to be irrelevant. However, if a company blog is created with a correct strategy that is specific to a business, it can not just be successful but also push across customers. Taking up this presentation topic for business communication can, again, be a very interesting one. It may lead to an open debate and also help to work around and build upon your company’s existing communication strategy.

So there you have it. There is a lot to talk about when we need to share something useful on business communication. I would like you to consider these topics only as a conversation starter and build up from the brief pointers that we have mentioned. I also hope that you find the above topics really something that you can use and is effective in your business setting. Do let us know your thoughts in the comments below.

Our goal on this blog is to create content that helps YOU create fantastic presentations; especially if you have never been a designer. We’ve started our blog with non-designers in mind, and we have got some amazing content on our site to help YOU design better.

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178 Communication Research Topics For Your Paper

178 Communication Research Topics

Imagine what the world would be without communication! How would we get along? I guess there would be no sense in existing after all. That is just a tiny snippet of how important communication is in everyday life. Exchanging information is a key component of coexistence as it creates order and a sense of satisfaction in the end.

However, communication as a discipline cuts across all other niches in the academic world. Students from an Engineering course would also take up communication as a unit of study. Students delve into the transmission, representation, reception, and decoding of information communicated to a greater extent.

Situations When You May Need To Write A Communication Paper

Various scenarios call for a communication paper either as an assignment or a research project in college. The communication papers needed for every situation vary in format and outline. Here are some of the cases when communication papers are necessary:

When writing a resume or cover letter In presentations and reports Internal or external communication in a company Writing a thesis statement

When writing communication papers in these different scenarios, students can develop the following aspects:

Understand the various communication phenomena Ability to direct communication messages towards accomplishing individual and organizational goals Understand various types of communication such as rhetoric, interpersonal or organizational

Such an assignment is peculiar because it deals with students’ communication processes. Therefore, the student can easily relate a communication assignment to the real-world environment.

You will have to conduct extensive digging before writing your paper like any other research project. In writing a communication research paper, you will benefit from the importance of communication in general, such as building better relationships and finding the right solutions to various problems.

It takes a lot of time to create a high-quality writing, so you have all the right to ask dissertation writers for hire to help.

Guidelines On Structure And Step By Step Tips On Writing

To have an award-winning communication paper, you need to understand that structure is always at the heart of it all. A great communication paper follows the structure below:

Solid intro : Begin by presenting a captivating introduction by highlighting the facts, questions, or problems that you will explore in the body. The reader should find more than a million reasons to proceed with your essay by reading the first two lines. A strong thesis statement is also necessary for the introduction. An insightful literature review : It shows the theoretical basis of your research project, thus giving it validity. An in-depth literature review will give room for exploration and further research. Main body : This is where we expect to find all your findings, methodological steps, concepts, analyses, and the outcome. Discussion and conclusion : Depending on your professor’s instructions, you can divide this into two parts or put it as one. In either case, this section will consist of the strengths and weaknesses of your research and any future development or improvements. You could also compare the results found in your research with what other authors have discovered.

Provided you have all your facts at hand, a communication research paper will be the easiest you will ever handle in college. Nonetheless, you can order a custom paper from various online writing experts.

If you want to make an impression with your communication research paper, here are some tips to consider:

Select a thought-provoking and captivating research topic Have a working outline with all the arguments and examples/evidence in place Ensure that you exhaust reading all the possible research materials on your topic Such papers are always in the first person except in unique cases

You can review some of the samples on our essay writer to familiarize yourself with the structure and outline of a communication research paper.

Let’s now explore 178 of the hottest communication research topics to ace your project:

Top Interpersonal Communication Research Topics

  • Evaluate the different relational patterns of interaction theory
  • How to achieve coordinated management of meaning
  • Discuss the fundamentals of pedagogical communication
  • How does technology relate to interpersonal communication?
  • Key constructs of openness and closeness
  • Establishing identities in the identity management theory
  • Evaluate the contribution of interpersonal communication scholars
  • How mental representations influence how people interpret information
  • Conceptualizing the process of social interaction
  • Discuss the various behavioral interaction patterns among siblings
  • Why do individuals modify their communicative behavior?
  • Describe why new environments present a challenge for most people to communicate effectively
  • The role of eye contact and gestures in interpersonal communication
  • Varying effects of nonverbal and verbal acts of interpersonal communication
  • Effects of different cultures on interpersonal communication strategies

World-Class Communication Research Topics For College Students

  • Understanding the historical research methods in communication
  • Discuss the relationship between technology, media, and culture
  • Evaluate the various revolutions in human communication
  • Discuss the developments made in the invention of human speech and language
  • The role of image-making, cinema, and media entertainment in communication
  • How to overcome communication barriers among students
  • Steps in encouraging participation in meetings
  • How employees contribute to the information flow in organizations
  • How to evaluate a report based on its findings
  • Sources of error during nonverbal communication
  • How the media can match the channels of communication to their audience
  • Ensuring audience attention during a presentation
  • The impact of graphics in communication strategies
  • How to interpret non-verbal signals
  • Developing communication methods that match a given purpose

Possible Topics For Communication Research

  • How to develop realistic communication strategies
  • Discuss the economics of finance in communication processes
  • How exposure to radio and TV impacts communication
  • How to manage controversial issues in communication
  • Why speaking with confidence is still difficult for many people
  • The effectiveness of communicating with words and body language
  • Why defining your purpose is key in any communication process
  • Why explanatory communication is more difficult than informative communication
  • The place of communication in long-distance relationships
  • Communication strategies that influence people
  • How to use communication effectively for conflict resolution
  • Developing your self-esteem for effective communication
  • Effects of redundancy in communication processes
  • The place of responsibility in developing communication messages
  • How to acquire effective communication skills in college

Latest Communication Topic For Research

  • The role of persuasive dialogue in negotiations
  • Why everyone must learn proper expression strategies
  • Effects of emoji and other characters in enhancing textual conversations
  • The role of propaganda in shaping communication tones
  • Evaluate the unique political language used in America versus Africa
  • The continuing impact of the internet on interpersonal communication
  • How images are enhancing communication
  • Discuss the effects of gender victimization on communication
  • Evaluate the development of modern digital communication
  • How to effectively communicate during a war or crisis
  • How hacking is transforming communication of encrypted messages
  • Effects of stereotyping in developing communication messages
  • Is virtual reality ruining effective communication?
  • Evaluate language as a barrier in communicating messages
  • The role of empathy in communicating to victims of a disaster

Top-Notch Communication Research Paper Topics

  • The role of diplomacy in fostering better relations among countries
  • Why aided communication may not achieve the intended purpose
  • Effects of using a translator in the communication of critical messages
  • Evaluate the development of audio-visual devices for communication
  • The dangers of failing to notice barriers to communication
  • How stigma and prejudice impact effective communication
  • Discuss the impact of having a common language in a country
  • How social classes affect communication messages
  • Factors that hinder communication between fighting political sides
  • How to develop strong communication skills in a marketplace
  • Why opinions may prevent one from seeing the true picture
  • Discuss the role of fantasy and exaggeration in communication
  • Differences between oral and verbal messages in conveying information
  • The role of attitude and mood in enhancing effective message delivery
  • How the media sets the communication pattern of a given society

Highly Rated Mass Communication Research Topics

  • Discuss the essence of social media among PR practitioners
  • The role of mass media in rebranding a nation
  • Challenges to media freedom and their impact on proper communication
  • Discuss the effects of news commercialization and their credibility
  • How TV advertisements impact children and their development
  • Compare and contrast between animation and real-people adverts in mass media
  • How the internet affects professionalization in news media
  • How mass media messages contribute to the development of religion in Africa
  • Evaluate the radio listenership patterns between men and women
  • How does mass media contribute to an emerging democracy
  • Discuss how the media enlightens the public on issues of concern
  • The role of mass media in communicating development messages
  • Why mass media is critical before, during, and after elections
  • Assess the influence of community radio in remote areas
  • How mass media contributes to national integration

Good Communication Research Topics

  • What determines consumer preference patterns in the 21 st century?
  • Effective communication strategies for creating awareness against drug abuse
  • Prospects and challenges of local dialects in communication
  • Evaluate the influence of television on public opinion
  • Discuss the growing cyberactivism in the digital age
  • How social media is contributing to misleading information
  • Challenges facing teachers when communicating to pre-school students
  • Discuss the impact of information overload on the credibility of information
  • Evaluate communication patterns among the youth in the US
  • Assess the effects of the Russia-Ukraine conflict on communication patterns
  • How public perception influences communication strategies
  • Explain how mothers learn to communicate with and understand their babies at such a tender age
  • The role of music in shaping communication models
  • How to overcome the challenge of top-down communication in companies
  • Management of information on online media for effective use

Business Communication Research Paper Topics

  • Discuss the increasing role of influencers on brand marketing
  • Why company blogs are essential in attracting new clients
  • Evaluate the differences between face to face and virtual business meetings
  • The growing popularity of social media in business marketing
  • Why every company should have a partner relations department
  • Dealing with complaints in a relaxed and useful manner
  • Why online project management is the future of business
  • Discuss why it is necessary to have company retreats
  • Explore the role of digital document sharing in speeding up business communication
  • Effects of relying on online communication at the expense of physical meetings
  • The role of effective business management in the performance of an organization
  • How staff motivation improve the overall working environment
  • Discuss the place of corporate social responsibility in a company
  • Effective ways of handling crisis in a large company
  • Explain why trust is important in any business partnerships

Intercultural Communication Research Topics

  • Discuss how Muslims interact with Christians at a social level
  • Evaluate the reception of instructions from a man to a woman
  • How Americans interact with Africans at the basic level
  • Discuss how an American Democrat would associate with a Chinese politician
  • Discuss the impact of marginalization in developing communication messages
  • How migration and immigration affect communication patterns
  • Effects of social stereotyping in communication
  • How do Western communication models differ from those of Africa?
  • Impact of discriminatory communication messages
  • How to organize an effective intergroup come-together
  • How the media represents various groups in its communication
  • Effects of the growing intercultural norms
  • The role of language attitudes in inhibiting effective communication
  • Evaluate how ethnographic perspectives affect communication messages
  • Why it is difficult to solve intercultural conflicts

Additional Interpersonal Communication Topics For Research Paper

  • The role of interpersonal communication in team member satisfaction
  • How collaboration and teamwork enhances business success
  • Discuss how interpersonal communication enhances problem-solving skills
  • The role of trust in interpersonal communication
  • Effects of confusion, negativity, and conflicts on interpersonal communication
  • How to deal with workplace miscommunication effectively
  • The role of personalizing information
  • How to improve internal communication channels in a company
  • Discuss the role of interests in communication patterns
  • Challenges when implementing modern communication solutions
  • Evaluate how jargon and inattention make internal communication difficult
  • The role of feedback in interpreting messages correctly
  • Discuss the influence of environmental factors in communication
  • Why miscommunication may result in a disconnect among a group of people
  • Discuss the role of skills and knowledge in effective communication among leaders

Interesting Communication Research Topics

  • How can effective interpersonal communication be a catalyst for action
  • Why a focused and intentional approach is necessary for effective communication
  • Discuss why online dating is not successful in most cases
  • Evaluate the role of non-verbal communication and customer satisfaction
  • Why is it important to have a list of communication networks?
  • Effects of lack of personal contact when it comes to communication
  • Discuss the various forms of human interactions and their influence on communication
  • The role of clear communication during an organizational change process
  • Why online communication is not as effective as physical meetings
  • Evaluate the roles and issues involved in a nurse-patient communication
  • The role of TV shows in determining how people relate to each other in the society
  • Effects of the digital divide in communication paradigms
  • The relationship between quality leadership and effective communication
  • Why is email still not yet an effective communication medium?
  • Effects of integrating marketing communication

General Communication Studies Research Topics

  • Discuss the differences in body language between male and female
  • The role of communication in familiarizing with someone
  • How online gaming communication affects one’s interpersonal communication
  • Why a leader without proper communication skills may not succeed
  • The role of communication in achieving an organization’s vision
  • How mobile phone conversations are turning around interpersonal communication
  • Discuss the role of different personality types in communication
  • Is there a difference between language and communication?
  • Discuss how communication in the military is different from that in a normal setting
  • Compare and contrast between written and spoken forms of communication
  • Why family communication is critical for a peaceful coexistence
  • Shortcomings to understanding foreign languages
  • Discuss the effectiveness of web-based communication

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150+ Amazing Communication Research Topics and Ideas

Table of Contents

In the modern digital world, communication has gained a new shape because of the latest innovations in technology. Especially, social media has taken over media broadcasting, and technology-based communication platforms have replaced traditional letter communication. As the field of communication is continuously evolving, in recent times, a lot of students are interested in conducting research on communication topics. If you are one such student who is desirous to perform research on areas related to communication, then this blog post is for you. Here, we have suggested 150+ unique communication research topics that you can consider for your projects or assignments. Read this blog and get incredible ideas for preparing your communication research paper.

Communication Research Paper Topic Selection Tips

Basically, communication is a vast field of study that contains numerous research topics and ideas. But the real challenge lies in identifying one right topic out of many. If you are assigned a task to write a research paper on communication topics, then keep the following tips in mind during the topic selection.

  • Choose a topic matching your interest.
  • Go with the topic on the latest and trending communication technology to make your research paper stand out in the crowd.
  • Pick a topic that has a wide scope of research and discussion.
  • Select the topic that has many references in online and printed sources.
  • Pick a narrow topic that is easy for you to complete the research. Never go with a broad topic because you may miss certain important research areas involved in it, and it will also be difficult for you to complete the entire research on broad topics.

Communication Research Topics

List of Communication Research Paper Topics

Research topics on communication are vast. For your communication research paper writing, you can consider the communication research paper topics on mass communication, social media, business communication, interpersonal communication and virtual communication.

Listed below are the best communication research topic ideas that you can look out for while writing your thesis or research paper.

Top Communication Research Topics

Simple Communication Research Topics

  • The history of communication
  • Why is radio still popular?
  • How accurate is news from the media?
  • Media censorship
  • Media as a watchdog
  • The impact of the freedom of speech on media
  • Virtual reality in the media
  • How are media laws effective in ensuring credible reporting?
  • Theories of communication
  • What is journalism ethics?
  • Models of communication
  • Importance of communication in developing personal life and professional career
  • Importance of non-verbal communication in journalism
  • Exchange and persuasion of interpersonal information
  • Journalism practice in Newly Emerged Spaces
  • Networked Journalism Concept
  • Importance of digital communication for businesses
  • Traditional communication channels versus modern communication channels
  • The use of Virtual reality in the future communication
  • Personality differences and their impact on negotiation techniques
  • Strategies to deal with fake news
  • Discuss the use of jargon and register in communication

Communication Research Topics

Mass Communication Research Paper Topics

  • The constitutional provisions for mass media.
  • Mass media and democracy
  • An analysis of the role of mass media in rebranding
  • The attitude of viewers and listeners towards mass media
  • Are the airwaves truly liberated?
  • Challenges facing freedom of the press in various countries
  • The effects of the internet on media ethics and standards
  • Mass media with the law of defamation
  • Growth of private media ownership
  • Is print media still competitive?
  • State broadcasting versus private broadcasting
  • Mass communication and media
  • Dangers faced by journalists.
  • How effective are phone-in programmes?
  • The impact of digital media.
  • Importance of integrated communication
  • Influence of mass communication in driving social changes and reforms
  • Political rhetoric on local, state, national, or international level
  • Shadow-Authoritarianism in the field of mass communication
  • Freedom of Speech and Freedom of Expression in the United States
  • Journalism Ethics: Good news vs Bad News
  • Influence of technology on journalism

Communication Research Topics on Social Media

  • Is social media taking over the broadcast media?
  • The effectiveness of social media marketing
  • Have Facebook and WhatsApp taken over family time?
  • Crime and Social Media
  • What measures can curb false information on social media?
  • The growth of fake profiles
  • The impact of social media on academic progress
  • The speed of news on social media
  • How social media has led to a kidnapping
  • What is the future of social media?
  • A study of policies related to social media
  • How has social media contributed to plagiarism and piracy?
  • How has social media connected and disconnected people at the same time?
  • Who is responsible for ethics on social media?
  • The effectiveness of social media on campaigns
  • Drawbacks of using social media platforms in communication
  • How to ensure the security and confidentiality of personal information shared on social media platforms?
  • Is social media responsible for increasing the rate of crime among adolescents?
  • Impact of social media on mental health?
  • Peer influence on social media and teenage sexting
  • How Facebook has revolutionized marketing
  • The role of social networking sites like Twitter during disasters
  • The most effective methods of personal data protection when using social networking websites

Business Communication Research Topics

  • Business to business communication
  • Vital issues in organizational communication
  • Practices for effective business communication
  • Dealing with organizational uncertainty
  • Corporate communication and public relations
  • Management of communication crisis in organizations
  • E-mail writing and management in the workplace
  • How to effectively handle external communication
  • Effective horizontal communication in the workplace
  • A study of proper communication channels
  • Intercultural communication in a competitive global business environment
  • How to craft a top-notch business letter
  • The relationship between social media and organizations
  • Change management and culture of organizations
  • Corporate social responsibility communication
  • Development of marketing value using excellent communication skills
  • How are communication skills essential in marketing?
  • How can brand awareness be made possible through communication?
  • Practical communication skills for the growth of profit
  • How has the sharing of messages affected the business market?
  • How can organizations benefit immensely from the press?
  • The media and the economic crisis
  • Symbols and critical features of effective business communication
  • How to handle a crisis communicational?
  • A guide to writing an effective organizational communique
  • Corporate Social Responsibility Communication
  • Crisis Communication

Read more: Effective Communication Techniques That Will Improve Your Communication Skills

Interpersonal Communication Research Ideas

  • Interpersonal communication deceptions
  • Emotion and its impact on communication
  • What is the barrier to language and verbal communication?
  • A study of perception in interpersonal communication
  • How is the connection between family and intimate relationships?
  • Interpersonal communication: A study of self-discourse
  • How effective is non-verbal communication?
  • Factors affecting interpersonal communication
  • The importance of listening in conversation.
  • Relational development in communication
  • Dealing with blindness as a barrier to interpersonal communication
  • The growth of social and personal relationships
  • Conflicts arising from interpersonal communication
  • Culture and communication
  • Competence of interpersonal communication
  • Gender differences in interpersonal communication
  • Power in communication: misuse of power in relationships
  • Crossing cultures in communication

Virtual Communication Research Topics

  • Interpersonal communication in virtual reality.
  • Communication in the virtual reality age.
  • Building trust in virtual teams.
  • Communication in global virtual teams: digital analysis.
  • “Virtual classroom:” an interactive information exchange & computer-mediated learning space.
  • Virtual dialogue & cultural expression.
  • Communication medium & team interaction styles.
  • Virtual team dialogue training.
  • Computer-mediated communication & the virtual culture concept.
  • Nonverbal dialogue in virtual environments.
  • Discuss the impact of computer-mediated communication.
  • How Webinars are reshaping Education?

Interesting Communication Research Topics

  • Interactive online communication and its impact on public relations outcomes
  • Advertising as a means of communication
  • Teaching culture and intercultural communication
  • Leadership and key communication process
  • Speech as a communication type
  • Decrypting media messages
  • How broadcasting media is effective in promoting the use of contraceptives?
  • Peer communication effects in social media on purchase patterns.
  • The media as a tool for enhancing profitability
  • How do facial expressions affect interpersonal communication?
  • How communication has helped prevent or reduce the spread of malaria?
  • How to use the media as the tool for promoting profitability?
  • How business interchanges play a critical role in business improvement

Impressive Communication Research Paper Topics

  • Discuss the Role of Science communication & public relations.
  • Explain how journalism and communication intersect.
  • Analyze the communication divide between political parties.
  • Discuss how communities foster modern communication.
  • Mitigating corruption in modern communication.
  • Assess the effectiveness of intercultural communication.
  • Explain how video communication can affect relationships.
  • Discuss the future of cross-media communication.
  • Explain the importance of strategic communication.
  • Write about the usage of modern communication tools in negotiations.

Latest Communication Research Topics

  • The growth of video blogs
  • The role of bloggers in social media
  • New communication technologies
  • Phonology and sign language as the means of modern communication
  • Social networks in the modern world
  • How does race impact modern communication?
  • Digital cognition and virtual communication across the world
  • Racism as a hindrance to effective communication
  • What is the future of communication?
  • How effective are Skype and Zoom meetings?
  • Technology and its impact on communication
  • Communication tips in handling a depression case
  • How do politicians use communication as a campaign tool?
  • Growth of fake news as a result of social media
  • What is the specific language used in the negotiation?
  • Is communication the trademark of a great leader?
  • Ways to improve non-verbal communication.
  • The growing trend of teenage texting and its impact on relationships
  • How effective is interpersonal communication in persuasion?
  • Traditional discussion versus virtual communication

Trending Communication Research Topics

  • Yellow Journalism and Social Role
  • Speech as Communication Type
  • Evolution of Horizontal Communication in Business
  • Discuss the future prospect of digital communication practices of human for the organizational purposes
  • Analysis of the benefits and limitations of using information and communication technologies (ICTs) for entrepreneurs
  • Analyze the connections between social entrepreneurship or social innovation and digital communication
  • Discuss the way the information and communication technologies shaped organizational communication
  • Discuss the relationship between career development, communication, socialization and entrepreneurship
  • Insights in Science and Environmental Communication: 2023
  • Discuss the role advertising plays in the marketing communication of global business organizations with examples
  • Explore the dark side of workplace communication over digital means of communication
  • Discuss the impact of visual narratives in the field of science and health communication
  • Discuss the role played by women in political communication over the past three decades

From the list of 150+ engaging research topics and ideas recommended here, choose any topic and craft a detailed communication research paper with relevant facts and evidence. In case, you need any other unique research topic or if you are unsure how to write a communication research paper, reach out to us immediately.

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The 70 Best Business Topic Ideas for Presentations and Research Papers for College Students

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research topic presentation ideas

Education is not just about listening to instructors expound on theories and learning from their lectures. A good part of life for college students also revolves around doing presentations and writing research papers; therefore, you will need to acquire an excellent research topic about business.

Business topics for presentations and research papers range from traditional ideas, such as business management and economics, to more modern topics, such as digital transformation and e-commerce. In any case, a good research paper and presentation topic will be meaningful, timely, and interesting to an audience.

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A research paper is a good measure of a student’s understanding of the topic. It allows them to apply what they learned by tackling certain subjects relevant to their course. By developing their ability to communicate through oral and written exercises, research papers shape the accuracy and integrity of your thoughts. Let us help you find the right research topic about business!

Why Choose the Right Business Topic Ideas?

research topic about business

A great business research paper requires a topic that is relevant and one that will distinguish it from other papers. While business is prevalent in society and the global stage in general, it is still not that easy to frame a topic that will be fresh and applicable to today’s world.

After all, thousands of research have already been done when it comes to business. It can be a real challenge to find something that has not been studied yet or add anything new and valuable to those that already exist. But it is indeed possible to look into the present situations and developments and identify new angles from existing research to make it applicable in the modern age.

Choosing the right business topic ideas will give you an easier time when you need to do research and start writing it. A good topic considers your field of interest and your subject, leading you to a research paper that will not only help you acquire the best grades but also expand and test your knowledge and research skills. And because writing a research paper should factor in social impact, it requires extensive and consistent study as opposed to sporadic and casual reading.

Tips for Picking the Best Business Topic Ideas

Research topic about business

When starting a research paper or class presentation, the most challenging part is always getting started. It is ideal for students to develop the skill of producing a good research topic. These tips might help.

  • Brainstorm for ideas on your field of study. You can do this by asking the right questions, such as “ What problems do businesses face these days?” You can also get inspiration from the news regarding business, finance, and economics.
  • Prepare a list of keywords and concepts to choose from. Use this to form a more focused research topic as well.
  • Read up on the chosen keyword or concept. When you’ve decided, start to learn more about it by reading the background information for a good overview.
  • Give the topic a greater focus but be careful not to make it too broad or too narrow. To be sure, keep the subject limited in the areas of geography, culture, time frame, or discipline.

Business Topic Ideas for the Different Fields of Business

Business communication.

business communications

It is common for information to be shared between the company and its employees or the company and its customers. Effective communication within or outside of the business is vital for a company to function. Business communication is a continuous process that can be done in many ways and various channels.

When a business has good communication with its internal and external affairs, it can run smoothly. It is vital in transmitting information that can impact the industry and its success. For business communication students, finding a topic that can best suit their research papers is not that hard when they understand its importance and how it can affect the running of a business.

Here is a list of topic ideas that can help business communication students:

  • The different ways men and women communicate in the business environment
  • The effects of good business communication on business development and growth
  • Communication and its relation to marketing effectiveness
  • How effective communication can help in dealing with global companies
  • The theories of communication and their different roles in the corporate world
  • How communication influence decision-making within the company
  • The effect of communication in overcoming business challenges
  • Effective communication skills in the management sector
  • Convincing customers to buy products through good communication
  • How business communication and effective marketing go hand in hand

Business Administration

research topic about business administration

When it comes to business administration programs, students are required to think of research topics that resolve a particular subject in an area of specialization. The issues are not expected to be broad or new; instead, they must be able to get the message across regarding the areas covered by the degree program. It can be ideas on business management, leadership skills, communication methodologies, business policies, trade, and commerce, or financial management.

Here are some of the relevant and exciting topics for business administration:

  • How does management affect an organization’s performance?
  • The effects of advertisement on consumer behavior
  • In what ways can human resources promote industrial harmony?
  • The Impact of staff motivation incentives on productivity
  • The everyday challenges of small and medium enterprises at the start of trade
  • Short-term management and its risks
  • How does corporate sustainability affect the organizational process?
  • Weighing the pros and cons of startup and established companies
  • The strategy of corporate sustainability
  • The roles of budget analysis and budgetary controls on an organization’s operation

Business Ethics

research topic about business ethics

There is a connection between ethics and global business. Two of the essential foundations of global commerce are business ethics and corporate responsibility. Studying Business Ethics is vital for many Business majors. This is where they learn how businesses should treat their employees and other organizations in global and local contexts.

Today, the business environment has changed drastically, owing mostly to government policies and political stability. To keep up with the current dynamics, ethical principles and moral-ethical problems must be advanced.

Courses related to business ethics must carefully choose topics that address common issues and improve businesses in terms of ethical practices. Some of the ideas students can explore for Business Ethics research and presentation include:

  • The impact of gender discrimination on employees’ performance
  • The effects of a company’s environmental practices on consumer trust
  • Examine the repercussions of abuse of laborers in the construction industry
  • The connection between profit-seeking and product quality
  • Misleading advertisements and their impact on consumers’ trust levels
  • The importance of trust in modern economics
  • How do companies make a difference to global problems?
  • Are companies accountable when consumers misuse their products?
  • The ways a company can create a healthy and more balanced work environment
  • Does workplace diversity play an important role in productivity?

Small Business

research topic about small business

he evolution of small businesses in the digital era is an interesting study for many Business major students. It is true that big companies and organizations can shell out massive amounts for advertising and brand enhancement, but they can still lose out to small businesses, especially in niches like flower shops, coffee houses, and bakeries.

That is only one aspect of small businesses. There are many more areas that students can explore to understand the issues and ideas that surround small companies and their ability to compete with their giant counterparts. Take a look at some of these research topics:

  • What struggles do small business owners encounter in marketing?
  • Digital marketing and its impact on small businesses
  • How should small companies deal with a crisis?
  • Is relationship building important for small businesses?
  • The common products that consumers purchase from small companies
  • The impact of online marketing strategy on conversion and revenue growth
  • The challenges of starting a small company
  • How can small companies contribute to global change?
  • The effect of a business plan on small business growth
  • Finance models for different spheres of small business

Business Management

research topic about business management

As one of the most significant tasks for many businesses and organizations, business management focuses on planning and organizing. Like the Business Administration programs, Business Management includes marketing, accounting, economics, and finance as its core subjects.

Professors often give research assignments to business students to measure their analytical skills and understanding of supervising a business or managing people.

We’ve gathered some of the most interesting research topics for Business Management courses:

  • How did the rapid technological developments revolutionize marketing?
  • What is sustainable development and what is its impact on modern businesses
  • Frugal innovations to help small to medium businesses create value for profits and return?
  • Why companies should enshrine corporate social responsibility
  • Keeping the balance between employee expectations and the organization’s profit
  • The role of financial managers in maintaining records of business expenses
  • How does employee motivation increase the earnings of organizations?
  • The importance of a digital marketing strategy to small businesses
  • Understanding the process of taxation and its relation to the profit of the business
  • How to handle a crisis in an organization

Global Business

research topic about global business

The age of globalization has dawned, and businesses must adapt to the changes and repercussions it brings. Globalization has a way of influencing the trends in the market and how companies should approach consumers. It can also determine the emerging marketing methods that can contribute to the success of an organization.

Students who study global business aim to understand how companies around the world are connected. When they look at the industry from an international perspective, they will be able to navigate the impact of boundaries and cultures on the operation and management of global companies. Developing a global mindset is essential.

Keep these ideas in mind when exploring topics for their research paper:

  • The challenges of company expansions to different countries
  • Examining world markets and how they benefit from globalization
  • How does globalization affect consumer behavior
  • The rise of the foreign exchange market in the era of globalization
  • Going digital and its effects on international business
  • The influence of culture on marketing and branding
  • The advantages and disadvantages of outsourcing the business
  • The many ways for foreign companies to handle scam
  • How can war impact company profits around the world?
  • The different structures suitable for international business

Business Law

business law

Also known as mercantile law or commercial law, business law governs the dealings between people and commercial matters. It can be divided into two areas. One is the regulation of commercial entities with a basis on laws of partnership, company, and bankruptcy.

The other is the regulation of commercial transactions through the laws of contract. Students who are in the field of business law must know how to stop problems before they can hurt the organization or bring about legal repercussions.

Searching for topics in this field can be daunting but doable. To inspire students, we have listed down some ideas that can help them with their research and presentation:

  • The various ways a company can curtail harmful human behaviors in the workplace
  • Examining the effectiveness of penalties on serious work infractions
  • How companies offer treatment in cases of workplace accidents
  • When are data confidentiality policies applicable in a business?
  • The lawful ways to regulate online gambling websites
  • The importance of copyright and trademark on businesses
  • A comparative analysis of business laws in the Western and Eastern World
  • How do laws impact e-Commerce?
  • The implications of data privacy on businesses and consumers
  • Looking at data privacy laws from an international perspective

When the most viable picks for research topics have been provided, it is time to choose the most suitable one for a specific area of specialization and field of interest. A careful study of the issue at hand and selecting a topic that encompasses the academic course or specialization will do the trick.

Business Research Topics 5

While you are at it, it is vital to find the balance between a relevant and original topic and an interesting one. Remember, a presentation and research paper do not have to be uninteresting to be effective. Your selected research topic about business is important, so choose wisely. Pick something that you are interested in, and the rest will follow.

Frequently Asked Questions

What are the basic things to know about delivering a successful presentation.

  • Have Effective Content: Make sure the content of your presentation is relevant, organized, accurate, and concise. Use visuals and examples to support your points.
  • Practice: Take the time to practice your presentation. Practicing out loud may help you identify any issues in the presentation, as well as anticipate how your audience may respond.
  • Engage your Audience: Establish a connection with your audience by using eye contact, gestures, and speaking clearly.
  • Use Visual Aids: Incorporate visuals like PowerPoint slides, posters, and other props to make your presentation more dynamic.
  • Be Positive: Present your material with enthusiasm and confidence. Even if you don’t feel confident in what you’re presenting, practice your material until you feel more comfortable.

What are the top components of a business presentation?

  • Visuals: Visuals such as slides, graphs, diagrams and videos help draw and keep the audience’s attention and ensure that the message is clear.
  • Content: Content is the main part of a business presentation and is made up of talking points, summaries, facts and figures.
  • Delivery: Delivery refers to the style and method used to present the content and visuals. This includes the presenter’s body language and vocal delivery.

What must be avoided in any presentation?

  • Rambling or becoming distracted
  • Being overly verbose or using unduly complicated language
  • Reading from written notes most of the time
  • Not rehearsing and/or not knowing the material
  • Not engaging with the audience
  • Glancing at the slides too often
  • Focusing on slides with too many words or too much detail
  • Apologizing for the presentation
  • Failing to make connections and summarize key points
  • Talking too quickly or loudly

Watch this YouTube video for examples of do’s and dont’s:

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Business Essay Topics

Cathy A.

A Comprehensive List of Unique Business Essay Topics

15 min read

Published on: May 1, 2023

Last updated on: Jan 30, 2024

Business essay topics

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Are you a student struggling to come up with a good topic for your business essay?

Choosing the right topic is crucial to the success of your essay. A well-chosen topic can make your paper stand out, while a poor choice can make it fall flat. It can be challenging to narrow down the options and find a topic that is interesting and relevant.

But worry not, we've got you covered! 

In this blog, we'll provide you with a comprehensive list of business essay topics that are sure to impress your professors. We'll cover everything from business ethics to trending topics. Whether you're an undergraduate, or graduate student, we have topics that will suit your level of study.

So, if you're ready to take your business essay to the next level, let's dive in!

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Business Management Essay Topics

If you're studying business management, you may be tasked with business essay writing. Here are some topics to help you get started:

  • The role of effective communication in business management
  • How to develop and implement successful business strategies
  • The impact of leadership styles on organizational culture and productivity
  • The benefits and challenges of global expansion for businesses
  • The importance of ethical behavior in business management
  • How to effectively manage workplace diversity and inclusivity
  • The role of technology in modern business management
  • The impact of environmental factors on business management decisions
  • The benefits and drawbacks of decentralized decision-making in business management
  • How to effectively manage change in the business environment

Human Resources Essay Topics

Human resources is a critical function in any organization, responsible for managing the recruitment, training, and retention of employees.  Check out the following HR essay topics for inspiration: 

  • The importance of diversity and inclusion in the workplace
  • Strategies for effective employee recruitment and retention
  • The role of human resources in ensuring workplace safety
  • How to manage conflict in the workplace
  • The impact of technology on human resources management
  • The importance of employee engagement and motivation
  • The impact of employee benefits on job satisfaction and retention
  • How to effectively manage remote employees
  • The role of human resources in managing employee performance and development
  • The impact of globalization on human resources management practices

Organizational Behavior Essay Topics

Organizational behavior is the study of how people interact within organizations. It covers topics such as leadership, teamwork, communication, and motivation. 

Here are some topics to inspire your writing: 

  • The impact of leadership styles on organizational culture and employee behavior
  • How to effectively manage conflict in teams and organizations
  • The role of emotional intelligence in effective leadership
  • The impact of diversity on organizational behavior and performance
  • The importance of employee motivation and engagement in achieving organizational goals
  • The impact of organizational structure on employee behavior and job satisfaction
  • The role of communication in creating a positive organizational culture
  • How to develop and implement successful change management strategies
  • The impact of employee empowerment on organizational behavior and performance
  • The importance of ethics and social responsibility in organizational behavior

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Business Ethics Essay Topics

Business ethics refers to the moral principles and values that guide behavior in the world of business. It covers topics such as corporate social responsibility, sustainability, and fair trade.  Let’s take a look at business ethics essay topics to get you started:

  • The importance of corporate social responsibility in modern business
  • The ethics of business practices in developing countries
  • The impact of globalization on business ethics
  • The role of ethical leadership in creating a culture of integrity in organizations
  • The ethics of outsourcing and offshoring
  • The impact of environmental regulations on business ethics
  • The ethics of marketing practices and advertising
  • The role of ethics in supply chain management
  • The ethics of executive compensation and corporate governance
  • The ethics of data privacy and cybersecurity in business

Supply and Demand Essay Topics

The law of supply and demand is a fundamental concept in economics. It explains how the availability of goods and services and the desire for them determine prices in the market.

If you're studying economics, you may be asked to write an essay on a topic related to supply and demand.  

Here are supply/demand business essay ideas to consider for your next assignment.

  • The impact of supply and demand on price stability in markets
  • The role of elasticity in supply and demand analysis
  • The impact of technology on supply and demand in modern markets
  • The effects of government policies on supply and demand
  • The role of advertising in shaping consumer demand
  • The impact of income inequality on consumer demand and market outcomes
  • The effects of globalization on supply and demand in different industries
  • The role of consumer behavior in shaping supply and demand
  • The impact of shortages and surpluses on market outcomes
  • The role of the labor market in shaping supply and demand in the economy

Business Law Essay Topics

Business law covers the legal regulations and requirements that apply to business activities and operations. It is an important field for business students, and here are some topics for help: 

  • The role of contract law in business transactions
  • The legal requirements for forming a business entity
  • The impact of intellectual property laws on businesses and innovation
  • The legal requirements for protecting consumer privacy in business operations
  • The role of antitrust laws in regulating competition and market power
  • The legal requirements for workplace safety and health
  • The impact of employment laws on hiring and termination practices
  • The legal requirements for protecting the environment in business operations
  • The role of international trade laws in shaping business practices and outcomes
  • The impact of bankruptcy laws on business operations and reorganization

Entrepreneurship Paper Topics

Entrepreneurship is the process of starting and growing a new business venture. It requires a combination of innovation, risk-taking, and business acumen. Check out the following topics related to entrepreneurship: 

  • The role of creativity and innovation in entrepreneurship
  • The challenges and opportunities of social entrepreneurship
  • The impact of government policies on entrepreneurial activity
  • The role of entrepreneurial ecosystems in supporting new business ventures
  • The importance of market research in developing successful business ideas
  • The challenges and opportunities of international entrepreneurship
  • The impact of technology on the entrepreneurship landscape
  • The role of mentorship and networking in supporting new entrepreneurs
  • The importance of financial management in entrepreneurship
  • The challenges and opportunities of female entrepreneurship

International Business Essay Topics

International business is a complex and dynamic field that encompasses a wide range of issues related to global commerce and trade.

Let’s take a look at some potential essay topics: 

  • The role of cultural differences in international business negotiations
  • The impact of globalization on the international business landscape
  • The challenges and opportunities of cross-border mergers and acquisitions
  • The impact of international trade agreements on global business practices
  • The role of international finance in supporting global business ventures
  • The challenges and opportunities of international marketing and branding
  • The impact of geopolitical factors on international business operations
  • The role of corporate social responsibility in global business practices
  • The challenges and opportunities of emerging markets in international business
  • The impact of digital transformation on international business models

Value Essay Topics

Values are the guiding principles that shape our beliefs, actions, and attitudes towards life. In business, values play an essential role in defining a company's culture, ethics, and identity. 

If you're looking for value essay topics, here are some ideas to inspire your research and writing:

  • The importance of ethical values in business decision-making
  • The role of values in shaping company culture and employee behavior
  • The impact of shared values on team collaboration and productivity
  • The relationship between personal values and career success
  • The role of social and environmental values in sustainable business practices
  • The importance of values-based leadership in creating a positive organizational culture
  • The influence of cultural values on international business operations
  • The role of values in shaping consumer behavior and brand loyalty
  • The impact of technological advancements on traditional values and ethical frameworks
  • The intersection of religious and secular values in the workplace

Argumentative Business Essay Topics

Let's take a look at some argumentative essay topics for business students:

  • The pros and cons of remote work for businesses and employees
  • The ethical implications of using artificial intelligence in business decision-making
  • The impact of social media on consumer behavior and brand reputation
  • The effectiveness of traditional marketing vs. digital marketing strategies
  • The role of government regulation in business operations and profitability
  • The benefits and drawbacks of globalization for businesses and economies
  • The impact of minimum wage laws on small businesses and their employees
  • The ethics of corporate social responsibility and philanthropy
  • The effectiveness of diversity and inclusion initiatives in the workplace
  • The role of unions in protecting the rights and interests of employees

Persuasive Business Essay Topics

Here are 10 persuasive business essay topics to inspire your business essay writing:

  • Should companies be required to disclose their carbon emissions and environmental impact?
  • Should employers offer unlimited paid time off for their employees?
  • Should businesses be allowed to pay employees less than a living wage?
  • Should companies be required to offer equal pay for equal work, regardless of gender or race?
  • Should corporations be held responsible for the social and environmental impact of their supply chains?
  • Should businesses be required to prioritize sustainability in their operations and products?
  • Should employers be allowed to monitor employees' social media activity outside of work?
  • Should businesses be required to offer mental health services to employees?
  • Should companies be allowed to patent and profit from genetic engineering and biotechnology?
  • Should businesses be required to disclose the diversity of their leadership and staff?

Business Extended Essay Topics

Let's explore some extended essay topics for business students:

  • An analysis of the impact of corporate social responsibility on shareholder value
  • The effectiveness of leadership development programs in improving business performance
  • An investigation of the relationship between workplace diversity and organizational performance
  • A case study of a successful corporate turnaround strategy
  • An analysis of the impact of technology on the future of work
  • An investigation of the factors that contribute to successful mergers and acquisitions
  • A comparative study of the marketing strategies of two competing companies in the same industry
  • An examination of the role of corporate governance in preventing corporate scandals and failures
  • A study of the relationship between employee engagement and customer satisfaction in service industries
  • An analysis of the effectiveness of performance management systems in improving employee performance and motivation

Business Essay Topics For College Students

Here are some business essay topics for college students:

  • The impact of social media marketing on consumer behavior
  • The challenges and opportunities of e-commerce in developing countries
  • The effect of workplace diversity on organizational performance
  • The ethics of corporate social responsibility
  • The impact of globalization on small businesses
  • The importance of supply chain management in business operations
  • The use of big data in business decision making
  • The challenges and benefits of implementing sustainable business practices
  • The role of innovation in driving business growth and success

Essay Topics For BBA Students

If you're a BBA student struggling to select a topic for your assignment, we have some inspiring topic ideas for you.

  • Exploring ways to make the workplace more inclusive for people with disabilities.
  • Strategies for reducing psychological pressure in the workplace.
  • Developing effective short and long-term goals for business success.
  • Analyzing the effectiveness of a thesis statement in a business essay.
  • Discussing a business concept that does not work and exploring alternative solutions.
  • The group training and cons of ai based technology in job analysis: A comparative study.
  • Examining the impact of massive changes in an unethical business environment on employee morale and company reputation
  • An analysis of the business strategies used to select a higher demand for products aimed at children in the toy industry
  • How can companies create a supportive work environment for people with disabilities and reduce psychological pressure in the workplace?
  • Storage and cons of AI-based technology in job analysis: A critical analysis of its impact on job roles and responsibilities.

Business Essay Topics IELTS

Here are business essay topics for IELTS:

  • How has globalization affected the way businesses operate?
  • Discuss the impact of social media on modern businesses.
  • Should companies prioritize profit over social responsibility?
  • In what ways can small businesses compete with large corporations?
  • Evaluate the effectiveness of different leadership styles in business.
  • Discuss the advantages and disadvantages of remote work for businesses.
  • Should businesses be allowed to collect and use personal data for marketing purposes?
  • Evaluate the impact of e-commerce on traditional brick-and-mortar stores.
  • Discuss the role of government regulation in promoting ethical business practices.
  • Should businesses prioritize sustainability over economic growth?

Interesting Business Essay Topics 

  • The impact of social media on consumer behavior: A case study of Instagram.
  • Exploring the role of emotional intelligence in leadership effectiveness.
  • The ethics of corporate social responsibility: A critical analysis.
  • An investigation into the challenges of managing virtual teams in the 21st century.
  • The impact of globalization on small businesses: Opportunities and challenges.
  • The role of corporate culture in driving business success: A case study of Google.
  • How to effectively manage workplace diversity: Strategies for creating an inclusive workplace.
  • An analysis of the factors contributing to successful entrepreneurship in the tech industry.
  • The impact of e-commerce on traditional brick-and-mortar businesses.
  • The role of innovation in driving sustainable business growth: A case study of Tesla.

Trending Business Essay Topics for Exam- 2024

With the business landscape constantly evolving, it's important to stay up-to-date with the latest trends. Here are some trending business essay topics to help you ace your upcoming exam.

  • The impact of COVID-19 on small business management and entrepreneurship
  • The role of emotional intelligence in effective leadership and management
  • The importance of effective communication in business organizations
  • The impact of e-commerce on traditional retail business models
  • The role of innovation and creativity in business success
  • The impact of organizational culture on employee motivation and performance
  • The challenges and opportunities of managing a diverse workforce
  • The impact of corporate governance on business ethics and social responsibility
  • The role of supply chain management in achieving competitive advantage
  • The challenges and benefits of implementing a sustainability strategy in business operations

Trending Business Essay Topics for Assignments

Take a look at thelatest business assignment topics for your next asdsignment: 

  • The top reasons why outsourcing is obligatory in the fashion industry: An analysis.
  • Addressing the racial bias factor in the field of supply and demand: Challenges and solutions.
  • The importance of having a correct perception of job objectives.
  • The benefits of free online promotion for video games.
  • The impact of work environment on employee productivity and job satisfaction.
  • Top reasons why outsourcing is becoming obligatory in the fashion industry.
  • The impact of remote work on productivity and work-life balance
  • Analyzing the strategies of successful startup companies in today's market
  • The role of social media marketing in the growth of small businesses
  • Examining the ethical concerns of data privacy in the digital age

Small Business Essay Topics

  • The impact of technology on small business growth and success.
  • The role of entrepreneurship in small business development.
  • Analyzing the challenges faced by small businesses in accessing funding and financing.
  • How to effectively market a small business on a tight budget.
  • The importance of creating a strong brand identity for small businesses.
  • The benefits and drawbacks of small business franchising.
  • The role of social media in the success of small businesses.
  • The impact of government regulations on small businesses.
  • The importance of customer service in small business success.
  • The role of small businesses in economic growth and development.

How to Pick a Business Essay Topic That Stands Out

Follow these steps to choose an ideal topic for your business essay:

Step 1: Understand the Assignment Requirements Before selecting a topic, make sure you understand the assignment requirements. Consider the length, format, and scope of the essay to help guide your topic selection.

Step 2: Brainstorm Ideas Think about your own experiences, interests, and knowledge in the field of business. Brainstorm a list of potential topics that align with the assignment requirements.

Step 3: Research Current Business Trends Research current events, news articles, and emerging trends in the business world. Consider how these trends relate to the assignment requirements and incorporate them into your topic ideas.

Step 4: Narrow Down Your List Review your list of potential topics and identify the ones that stand out the most. Consider which topics you have the most knowledge and passion for, as well as which ones are the most unique.

Step 5: Conduct a Preliminary Search Before finalizing your topic, conduct a primary search to ensure there is enough information available to support your essay. Look for scholarly articles, books, and other sources that can help you develop your argument.

Step 6: Finalize Your Topic Based on your research and evaluation, select the topic that you are most confident and passionate about. Make sure your topic is specific, manageable, and aligns with the assignment requirements.

By following these steps, you can pick a business essay topic that showcases your knowledge and expertise in the field.

The Bottom Line!

Writing a business essay can be a tiring task, but it can also be a rewarding one. By choosing the right topic you can create an insightful essay that impresses your professor and earns you a top grade. 

However, if you are short on time or need additional assistance, our Essay Writer AI is here to help!

Our essay writing service online can provide you with expert guidance and support to help you achieve academic success. 

So, don't hesitate - order from our business essay writing service now and get started on your journey to becoming a successful business student!

Cathy A. (Literature)

For more than five years now, Cathy has been one of our most hardworking authors on the platform. With a Masters degree in mass communication, she knows the ins and outs of professional writing. Clients often leave her glowing reviews for being an amazing writer who takes her work very seriously.

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business communication assignment topics

52 Corporate Communication Essay Topic Ideas & Examples

🏆 best corporate communication topic ideas & essay examples, 🥇 most interesting corporate communication topics to write about, 📌 simple & easy corporate communication essay titles.

  • Samsung Company Strategic Corporate Communication Conversely, communication is essential since it will enable the Samsung company officials to understand and implement the needs of consumers that vary with time.
  • Insights Into Corporate Communication Skills According to this model, the sender, or speaker, acts as the source of the message, the information to be transferred, and uses a certain pathway to deliver the knowledge to the interested party.
  • Apple Inc.’s Corporate Communication Corporate communication has been trending in the direction of more openness and involvement with stakeholders; as an example, When asked about corporate communication, the response to the question reveals a change in emphasis from corporate […]
  • Corporate Culture & Communication in the Workplace To ensure that the influence of the organisational culture extends to the decision-making process in the workplace, one should consider enhancing clarity and transparency within the target setting.
  • Creating Business Value Through Corporate Communication Responding rashly to provocative questions and slighting comments may create a negative view of the company through the attribution of personal characteristics to the company as a whole.
  • Corporate Sustainability, Communication, and Ethics The article fails to demonstrate the shortcomings of sustainability to the corporate world in terms of cost. The author offers a triangulation of both theory and practice to interpret a situation in the organization.
  • Corporate Communication and Integrity Seeing that the lack of control over the production process has led to exposing the consumers to a massive threat to their health, it will be crucial for Gupta to reconsider the current approach toward […]
  • Corporate Communication Strategy and Competencies This is important due to the fact that even the most reasonable objectives may be left unachieved because of the manager’s inability to communicate the goals in a comprehensive manner.
  • Emirates Airline: Corporate Communication The need for and evidence of an effective corporate communication strategy in Emirates reach the top of the industry and maintain the position.
  • Corporate Communication: Work-Related Challenges In order for persuasion process to be successful, the listener must be in a position to accept the arguments presented by the speaker.
  • Corporate External and Internal Communication Argenti has discussed how a business’ corporate communication of internal and external communication to its constituencies should be, in the third and the seventh chapter his book Corporate Communication.
  • Kellog’s Corporate Communication Strategies Review
  • Sustainable Development and Corporate Communication in Global Markets
  • Brief Corporate History and Corporate Communication Practices
  • Corporate Communication for Vietnamese Listed Firms
  • The Different Types of Corporate Communication Analysis
  • Corporate Communication Activities and Marketing Tools
  • Corporate Communication Management: Considerations for Its Study and Practice
  • How Globalization Has Changed Corporate Communication?
  • Top Challenges and Best Practices for Corporate Communication
  • Essentials of Corporate Communication for Reputation Management
  • Determinants and Consequences of Corporate Communication
  • The Internal Corporate Communication Management Analysis
  • Corporate Communication in a Pandemic: How Much Is Too Much, and for How Long?
  • Corporate Communication: Key Concepts
  • The Strategic Value of Integrated Corporate Communication
  • The Role of Corporate Communication in Building Organization’s Corporate Reputation
  • Contemporary Perception of Corporate Communication
  • Social Media and the Evolution of Corporate Communication
  • Does High-Quality Corporate Communication Reduce Insider Trading Profitability?
  • Implementation, Reputation, and the Corporate Brand Relationship With Corporate Communication
  • A Multidisciplinary Approach for a New Understanding of Corporate Communication
  • The Purpose of Corporate Communication Strategies
  • Implications of COVID-19 for Corporate Communication Research
  • Corporate Communication and Public Relation in Hospitality Industry
  • The Role of Corporate Communication in Intelligent Organizations
  • Corporate Communication Strategy: Strategic Management and Leadership
  • Quantitative and Qualitative Examination on the Effects of Corporate Communication
  • Corporate Communication: Problems & Solutions
  • Image, Credibility, and Reputation: Perceptions of Deceitful Corporate Communication in the Classroom
  • How Sustainability Ratings Might Deter Greenwashing: A Closer Look at Ethical Corporate Communication
  • Corporate Communication: Meaning, Importance and Guidelines
  • How Social Media Is the Future of Corporate Communication?
  • Integrating Business Strategy and Strategic Corporate Communication
  • Corporate Communication: What Makes a Brand Unique?
  • How Does Corporate Communication Influences Strategy?
  • Corporate Communication, Sustainability, and Social Media: It’s Not Easy Being Green
  • How Technology Has Influenced the Field of Corporate Communication
  • Corporate Communication and Strategic Management: History, Operational Concept and Integration
  • What to Expect in the Future of Corporate Communication?
  • Corporate Communication Through Actor Networking Stakeholder Theory
  • Corporate Sustainability Paper Topics
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  • Communication Research Ideas
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Business Conversation: 32 Business English Topics

Teaching business English is more or less the same as teaching standard English —with a few twists and tweaks.

Usually you’ll start with advanced students who need English for work-related purposes. 

But what to talk about? The business section of the newspaper? Their company’s financial state? The economy?

This is where I come in to help you with my magical list of 32 business English conversation topics to start off the class with a bang.

These business English topics and questions are great for sparking more in-depth conversations and debates .

After the discussion, you could seamlessly jump into textbook material , creating a harmonious rhythm in your business English class!

1. English for Work

2. businesses, 3. negotiations, 4. job interviews, 5. working abroad, 6. company culture, 9. business presentations, 10. meetings, 11. conferences, 12. termination, 13. managers, 14. small business, 15. work appraisals, 16. retirement, 17. work experience, 18. overtime, 19. business trips, 20. competition, 21. risk management, 22. investing, 23. colleagues, 24. hard times, 27. customers, 28. customer service, 29. marketing, 30. consulting, 31. business ethics, 32. rules & regulations.

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Students are often asked why they are learning business English, and being able to discuss this in a clear and informative way will do wonders for their confidence. Here are a few questions:

  • Do you think English is the global business language? 
  • How often do you use English in your career?
  • Do you feel more comfortable calling or emailing someone in English?
  • Do you think English will get you promoted?
  • Have you ever felt nervous speaking to foreign colleagues or clients in English? 

Talking about other businesses is, essentially, talking business. Other businesses could be friends, foes, inspirations or anything else. A simple topic, yet such a deep one. Some questions you could ask are:

  • What can businesses do to succeed?
  • What is your idea of a “business”?
  • What businesses are successful in your country/industry? Why?
  • Why do you think some businesses fail?
  • “Business is a combination of war and sport.” Do you agree? Why/why not?

No verb goes with the word “business” better than “negotiation.” Some could say negotiations are business. It’s a good topic that has students speaking about any and all kinds of negotiations. You could ask questions such as:

  • How good are you at negotiating?
  • What are some good negotiation tactics?
  • Do you do negotiations in your work, personal life or while shopping?
  • What have you had to negotiate for in your life? (Examples: House, car, items at a bazaar)
  • Do you think men or women are better at negotiations? Why?

Unless your students got a job hookup from a friend or a family member, chances are they have something to say about job interviews. They are the “first dates” of the business world and this topic gets some good chatter going. A few great questions are:

  • How do you feel about job interviews?
  • What is the most important part of a job interview?
  • What advice do you have for a successful interview?
  • What questions are common in job interviews in your company/industry/country?
  • What was the worst interview you have ever had?

It can be very helpful to show your students actual videos of interviews to give them a better idea of what to expect. For example, you can use FluentU to show them the job interview scene from “The Pursuit of Happyness,” starring Will Smith, and help them pick out some key interview vocabulary:

business communication assignment topics

Some students, especially if they need English for work, may have had some experience working in another country or even have some colleagues who are working abroad. This topic is good since working abroad becomes more and more relevant in this day and age. A few good questions include:

  • Have you ever worked in another country?
  • What difficulties can working abroad have?
  • If you could choose, where would you like to work abroad?
  • What work experience have you had with colleagues from abroad?
  • What are some cultural differences between your country and foreign countries your company does business with?

Company culture is an essential aspect to any company, and your students will need to understand the value of a good company culture versus a bad one. Here are some questions to try out:

  • Do you believe that company culture is important? If yes, how do companies steer clear of negative company culture?
  • What is the company culture of your company? 
  • Do you think your company could create a more positive, well-rounded company culture?
  • What are some of the perks in your company?
  • What perks or benefits do you look for in a prospective company’s culture? Why are these important to you?

An inevitable topic in the world of business, students do enjoy sharing views on crises. They can share their thoughts, questions and opinions about responding to all kinds of crises. Unless a particular crisis is hitting their country terribly hard, where some may feel sensitive about the topic, it’s an excellent topic to speak about. You could bring up questions like:

  • How do you manage crises?
  • What kinds of crises occur in your workplace?
  • What sorts of crises have affected your country?
  • What is your back-up plan for a major crisis?
  • What have you learned from past crises?

Leaders are the coaches of business. They provide guidance and wisdom to many. Your students may feel inspired by some notable leaders, or they may look up to leaders in their respective countries, companies or industries. They may even dream of becoming leaders themselves. Get students talking about what kinds of people are best equipped to lead businesses. Some questions to ask are:

  • What is your definition of a leader?
  • What makes an excellent leader?
  • How is the leadership in your company/industry/country?
  • Describe the best leader you have worked for/with.
  • How good of a leader do you believe you are?

In this day and age, presentations are everywhere thanks to modern technology. There’s a good chance that not only do your students have something to say about them, but they may have to give some at their job. Questions you could give them are:

  • What makes a good presentation?
  • What makes a bad presentation?
  • Do you have to give any presentations at work? If so, what are they about?
  • How do you feel about giving presentations?
  • How do you feel about watching presentations?

Unless your students work an hourly position, they more than likely have meetings and talking about meetings is a nice topic since it’s so relatable. Great questions include:

  • How often do you have meetings at work?
  • Do you like meetings at work? Why/why not?
  • What is often discussed at your meetings?
  • What are the advantages/disadvantages to having meetings?
  • “If you must have a meeting, lose the chairs.” Do you agree? Why/why not?

Many students may well have an important conference in the very near future and want to prepare. Networking, detailed job descriptions, presentation discussions, gathering information and the general culture exchange are all key areas of a professional conference. Here are some questions:

  • How would you open a conversation with someone in English at a conference? Is it any different in your native language?
  • Do you normally see all the presentations at a conference? What are some good and bad reasons you might miss a presentation or two?
  • Do you find it more challenging making small talk or discussing business at conferences? Why do you think that is?
  • Do you go out of your way to meet new people at conferences, or do you stick to your pack of colleagues? What are some great reasons to meet new people?
  • Are there parties at conferences? Any good stories?

This is the “getting dumped” experience of the workforce, but it’s something that’s a part of business. If students want to speak better business English, navigate tough interview questions and plan their careers, then it would behoove them to practice talking about getting terminated. A few good questions could be:

  • Have you ever been terminated?
  • How does one get terminated at your job?
  • Have you ever had to terminate anyone?
  • How can you prevent getting terminated?
  • If you were terminated, what would you do?

Slightly different (or vastly, depending on your work) than leaders, managers are something that everybody has something to say about. Love them or hate them, they’re an essential subject to discuss in business. Perhaps some of your students are managers themselves. You could ask:

  • What do you think about your manager(s)?
  • What qualities make a good manager?
  • How does your manager spend their time?
  • How can a manager motivate employees?
  • What is your manager’s managing style?

Small businesses are the cornerstone of growing enterprises and thanks to e-commerce they are on the rise. A few questions to ask the class could be:

  • Are small businesses common in your country?
  • What challenges do small businesses have in your country?
  • What are some successful small businesses in your town/city?
  • How can a small business become successful?
  • If you had a small business, what kind would it be?

Any decent company gives their employees a sort of appraisal every so often, so it’s a good topic to discuss since appraisals are made to improve the quality of the employee’s work. You could ask things like:

  • Do you have performance reviews in your company? How often?
  • How do you feel about them?
  • What do your performance reviews cover?
  • How important do you think appraisals are?
  • What happens if you have a good/bad appraisal?
  • How do you feel about feedback about yourself?

Even though retirement is the end of the road for business and a long way down the road for some students, it’s a good topic to discuss since it affects everybody eventually. Great questions could be:

  • What is the retirement age in your country?
  • What do people in your country usually do once they are retired?
  • Where do retired people usually live in your country?
  • What are the advantages/disadvantages to retirement?
  • What do you think you will do when you retire?

Everybody talks about his or her work experience and it helps them with who they are in their career today. Some great questions are:

  • What work experience do you have?
  • How did you like your previous work?
  • What can you gain from work experience?
  • What have you learned from your work experience?
  • What have you learned about yourself?

Overtime is as enjoyable as it is avoidable. Unfortunately, it’s inevitable but most students will have a thing or two to chime in with about overtime. Good questions could be:

  • How much overtime do you usually work?
  • How do you feel about working overtime?
  • What is the overtime policy like in your company?
  • Describe the worst overtime experience you have ever had.
  • What is a solution to reducing overtime?

Business trips, whether they be domestic or international, are more and more common these days and are a good topic to discuss. After all, most likely your students that go on business trips need to speak English! You could ask:

  • Do you go on business trips at work? Where?
  • What are the advantages/disadvantages of business trips?
  • What advice do you have for somebody traveling for business?
  • Where would you like to go on a business trip? Why?
  • What do you think is the future of business trips?

If your students want to speak business English well, then they’ll need to talk about competition. The competition is everywhere and is a great topic to really scope out how your students feel about business in general. Great questions could be:

  • Who exactly is your company’s competition?
  • What advantages/disadvantages does your competition have?
  • How can your company overcome the competition?
  • How competitive is your industry?
  • How competitive are you in general? Why?

Most students should be familiar with risk and hopefully more familiar with how to manage it so it’s a fine topic to incite some quality discussion. Great questions are:

  • What risks does your company come across?
  • How does your company handle these risks?
  • What situation could be a big risk to your company?
  • What is your plan in case you come across a risk?
  • Does your company have a contingency plan?

Investing is an important topic that many business English students know a fair deal about, depending on their business. It’s a relatable topic that could be of special interest to some students. You could ask questions like:

  • What is your opinion on investing?
  • What investments do you have? Why?
  • Are you a conservative or risky investor? Why?
  • What do you consider to be a bad investment? Why?
  • If you had $1000 to invest, what would you do?

Everybody has something to say about colleagues and talking about them can help get students talking about more personal things, which can really help them exit their comfort zones. A few good questions could be:

  • What do you think about your colleagues?
  • What are some common problems with colleagues?
  • Have you ever had any challenging situations/altercations with your colleagues?
  • Do you spend time with your colleagues outside of work? Why/why not?
  • Who is your favorite colleague? Why?

Unfortunately, hard times are quite prevalent these days. But talking about them is good for business since it could expand your students’ knowledge of current events. You could ask questions like:

  • What hard times is your industry/country going through?
  • What hard times have you experienced?
  • What have you learned from hard times?
  • What are the benefits of hard times?
  • Tell me about what you did when you went through some hard times.

Everybody loves raises, but talking about them (especially with a superior) is a different story. Amongst classmates though, talking about raises can bring up some interesting chatter. Questions like these are good:

  • How often do you get a raise at your job?
  • What does it take to get a raise at your job?
  • What advice do you have for someone who wants a raise?
  • Do you think raises are important? Why/why not?
  • Do you deserve a raise? Why/why not?

Some may say that business is sales and they just might be right. Sales are to business as education is to knowledge. Talking about sales is an important skill in business English, especially if some students need to sell in English. A few great discussion questions are:

  • Have you ever worked in sales?
  • How good of a salesperson are you? Why/why not?
  • What makes a good salesperson?
  • What is the sales process like in your company?
  • What strategies do you think are good for sales?

But alas, there can’t be sales—or business for that matter!—without customers. Since everyone has been a customer on more than a few occasions in their lives, it’s a great topic for students! Questions like these work well:

  • Who are the customers for your company/industry?
  • As a customer in general, what do you usually expect?
  • How do you gain more customers?
  • How do you lose customers?
  • “The customer is always right.” Do you agree/disagree?

Customer service is also another aspect of business that both salespeople and customers know a thing or two about. It’s a fantastic topic that can bring some enlightening discussion. You can ask questions like:

  • What is excellent customer service?
  • What is poor customer service?
  • Have you ever had to deal with customers? How was it?
  • How do/would you deal with customer problems?
  • Can you think of any companies known for their exceptional customer service?

Marketing is an essential field in the world of business and many students enjoy talking about this diverse subject. You could ask questions such as:

  • What is your understanding of marketing?
  • What is your company’s target market?
  • What kind of marketing does your company use?
  • In your opinion what forms of marketing are the most/least successful?
  • What kind of marketing is successful in your country?

Many companies, big and small, have experience with consultants and it’s an important topic in the world of business improvement. Some great questions could be:

  • What is your definition of “consulting”?
  • What is your opinion of consultants?
  • What are the advantages/disadvantages of consultants?
  • What area of advice are you an expert at? Why?
  • “Sometimes you need a consultant to tell you the obvious.” Do you agree/disagree? Why?

Your eager business English students have most likely studied a bit of business ethics in their native language, so why not bring it to life in English? Environmental issues, labor rights, health and wellness are all components of business ethics. You can ask these questions: 

  • What are “business ethics” and how do they affect your community?
  • Would you consider your company ethical? Are there any business practices you disagree with?
  • What are a few companies that have been known for bad business ethics? How about good ones?
  • How often do you talk about business ethics with colleagues or managers?
  • How can companies improve their business ethics?

Rules and regulations are literally everywhere in the business world and they could present some useful and interesting information. You could give the students questions like:

  • What rules and regulations exist at your job?
  • What happens if you break any of these rules?
  • How do you feel about the regulations at your job?
  • Why do you think rules and regulations exist?
  • Have you ever had any problems with rules and regulations?

So there you have it, a vast list of various topics that are great for business English students.

Although it’s preferable (and likely) that your students already have jobs to answer these questions but since these topics are so relatable and general, it shouldn’t be a problem to start off the classes with some simple questions on such topics.

You could even choose the topics according to the current business news and mix the questions up a bit. The best piece of advice is to make it relatable, relevant and remarkable this way the students have something to say and never lose interest.

So, let’s talk business!

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Book Title: Student Engagement Activities for Business Communications

Authors: Melissa Ashman; Arley Cruthers; Sarah Duncan; John Grant; Karen Inkster Vance; and Panteli Tritchew

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Book Description: Student Engagement Activities for Business Communications is a compilation resource for instructors of workplace writing and oral presentations. The activities in this book can add value and energy to the classroom by engaging students in activities that support their learning. Handouts, links, activity variations, and debrief questions are included.

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Book description.

Student Engagement Activities for Business Communications is a compilation resource for instructors of workplace writing and oral presentations. The activities in this book can add value and energy to the classroom by engaging students in activities that support their learning. Handouts, links, activity variations, and debrief questions are included.

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This book is a cloned version of Student Engagement Activities for Business Communications by Melissa Ashman, Arley Cruthers, Sarah Duncan, Karen Inkster Vance, and Panteli Tritchew, published using Pressbooks under a CC BY-NC-SA (Attribution NonCommercial ShareAlike) license. It may differ from the original.

Student Engagement Activities for Business Communications Copyright © 2020 by Melissa Ashman; Arley Cruthers; Sarah Duncan; John Grant; Karen Inkster Vance; and Panteli Tritchew is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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Resources: Discussions and Assignments

Module 1 assignment: communicating in business.

Your task is to read the statements in the form below and rate your perception of your communication skills.

  • Download a PDF of this form here.
  • Download a .docx file of this form here.

After rating your skills, write a short response to the following questions (max 500 words)

  • What are your strongest and weakest skills?
  • How do you think this class will help you improve or  build upon your current communication skill set?

Your task is to write an email introducing yourself. Put your first and last name and the assignment title in the subject line. For example: Maria Ruiz Assignment 1

Your message should address the following:

  • Reasons for taking this class
  • Your career goals (short term/long term)
  • Familiarity with computer technology
  • A brief discussion of how you view your current communication skill levels.
  • What are your strongest and weakest skills as a writer?

Grading Rubric

Criteria Not Evident Developing Proficient Exemplary Points
Organization and format 2 pts

Writing lacks logical organization. It may show some coherence but ideas lack unity. Serious errors and generally is an unorganized format and information.

3 pts

Writing is coherent and logically organized, using a format suitable for the material presented. Some points may be contextually misplaced and/or stray from the topic. Transitions may be evident but not used throughout the essay. Organization and format used may detract from understanding the material presented.

4 pts

Writing is coherent and logically organized, using a format suitable for the material presented. Transitions between ideas and paragraphs create coherence. Overall unity of ideas is supported by the format and organization of the material presented.

5 pts

Writing shows high degree of attention to details and presentation of points. Format used enhances understanding of material presented. Unity clearly leads the reader to the writer’s conclusion and the format and information could be used independently.

5 pts
Content 2 pts

Some but not all required questions are addressed. Content and/or terminology is not properly used or referenced. Little or no original thought is present in the writing. Concepts presented are merely restated from the source, or ideas presented do not follow the logic and reasoning presented throughout the writing.

3 pts

All required questions are addressed but may not be addressed with thoughtful consideration and/or may not reflect proper use of content terminology or additional original thought. Additional concepts may not be present and/or may not be properly cited sources.

4 pts

All required questions are addressed with thoughtful consideration reflecting both proper use of content terminology and additional original thought. Some additional concepts may be presented from other properly cited sources, or originated by the author following logic and reasoning they’ve clearly presented throughout the writing.

5 pts

All required questions are addressed with thoughtful in-depth consideration reflecting both proper use of content terminology and additional original thought. Additional concepts are clearly presented from properly cited sources, or originated by the author following logic and reasoning they’ve clearly presented throughout the writing.

5 pts
Development – Critical Thinking 4 pts

Shows some thinking and reasoning but most ideas are underdeveloped, unoriginal, and/or do not address the questions asked. Conclusions drawn may be unsupported, illogical or merely the author’s opinion with no supporting evidence presented.

6 pts

Content indicates thinking and reasoning applied with original thought on a few ideas, but may repeat information provided and/ or does not address all of the questions asked. The author presents no original ideas, or ideas do not follow clear logic and reasoning. The evidence presented may not support conclusions drawn.

8 pts

Content indicates original thinking, cohesive conclusions, and developed ideas with sufficient and firm evidence. Clearly addresses all of the questions or requirements asked. The evidence presented supports conclusions drawn.

10 pts

Content indicates synthesis of ideas, in-depth analysis and evidence beyond the questions or requirements asked. Original thought supports the topic, and is clearly a well-constructed response to the questions asked. The evidence presented makes a compelling case for any conclusions drawn.

10 pts
Grammar, Mechanics, Style 2 pts

Writing contains many spelling, punctuation, and grammatical errors, making it difficult for the reader to follow ideas clearly. There may be sentence fragments and run-ons. The style of writing, tone, and use of rhetorical devices disrupts the content. Additional information may be presented but in an unsuitable style, detracting from its understanding.

3 pts

Some spelling, punctuation, and grammatical errors are present, interrupting the reader from following the ideas presented clearly. There may be sentence fragments and run-ons. The style of writing, tone, and use of rhetorical devices may detract from the content. Additional information may be presented, but in a style of writing that does not support understanding of the content.

4 pts

Writing is free of most spelling, punctuation, and grammatical errors, allowing the reader to follow ideas clearly. There are no sentence fragments and run-ons. The style of writing, tone, and use of rhetorical devices enhance the content. Additional information is presented in a cohesive style that supports understanding of the content.

5 pts

Writing is free of all spelling, punctuation, and grammatical errors and written in a style that enhances the reader’s ability to follow ideas clearly. There are no sentence fragments and run-ons. The style of writing, tone, and use of rhetorical devices enhance the content. Additional information is presented to encourage and enhance understanding of the content.

5 pts
Total: 25 pts
  • Communicating in Business. Authored by : Lumen Learning. License : CC BY: Attribution

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Top 50 Business Topics For Your Academic Research

business topics

Business topics are not new to those pursuing business courses in colleges and universities. However, it’s easy to get stuck when choosing a topic for a research paper. That’s because you don’t want to choose a too broad topic or one that is not interesting to your readers. Simple and less interesting business research topics earn low grades.

Nevertheless, the current world is full of inspiration. And finding business topics for research paper is now easy thanks to the internet. Whether you’re pursuing a bachelor’s degree, a master’s degree, or a Ph.D., you can find many topics to research and write about.

The Most Interesting Business Topics

Choosing the right business essay topics can be challenging because business studies and the world keep getting complex. To writing an intriguing paper or essay, you must select an interesting topic. Essentially, the topic you choose to write about must be interesting and engaging. This is very important because you will spend a lot of time researching and writing about the topic that you choose. Therefore, make sure that it’s interesting to ensure that you enjoy the research and writing process. Also, professors award better grades to students that write about interesting business related topics. Here are some of the most interesting topics to consider when writing an essay or research paper.

How to create healthy work environments The best countries to invest in Why internet advertising is the most popular way to advertise a business Business ethics laws comparison What business leadership entails Challenges facing small enterprising Workplace diversity regulation Is the word of mouth still powerful in the digital era? Opening individual business versus franchising How does engaging in charity work benefit companies?

Best Business Law Topics

Business law is broad and diverse. That means students should narrow their business law topics for research paper. Essentially, a good topic in this category should be more focused. Additionally, choose an interesting and unique topic, rather than a commonly researched one to get a good grade. Here are some of the best business law paper topics that you can use for inspiration.

Should business authors use nom de plumes or legal names to protect their work? How should authority be defined before starting negotiations? How can a company be saved by non-disclosure agreements from former employees? What should companies do to ensure that former employees do not join their rivals? How should recording companies represent copyright law for artists and singers How do federal law and state law affect cannabis businesses in the United States? Should some corporate crimes attract a death penalty? Are alcohol consumption and sale laws beneficial for the wellbeing of the public? How has insider trading been defined over the years? Can a state official succeed after being dismissed based on a corruption case?

Business Communication Topics

This category has some of the most preferred business research topics for college students. That’s because communication is at the core of the business. When doing business, people communicate with customers, clients, organizations, and government representatives. Today, business is not limited to written exchanges and telephone. Using technology, business people can communicate in different ways.

Even business persuasive speech topics and business debate topics fall in this category. Here are some of the best communication topics that you can base your business paper on.

Explain how business communication differs from general communication Internal business communication versus external business communication How necessary is communication in any business? How does modern business communication use technology in a global environment? Explain how business communication generates actions from recipients Which document types require business communication? Discuss the four major elements of any business communication How does business communication affect the external image of a company? How to explore different channels and mediums for business communication How important is active listening in business communication?

When looking for business speech topics, students can consider some of these titles. Nevertheless, learners should conduct extensive research to come up with comprehensive and relevant information to include in their papers or speeches.

Business Ethics Paper Topics

Some students confuse business law essay topics with business ethics research paper topics. However, business ethics are about morality, business behavior, integrity, and duties. They are about anything good or bad for society, employees, and the company. Due to the increasing ethical issues that affect the corporate world, students have many business ethics topics to consider. Here are some of the hot business topics that learners can choose in this category.

How to avoid workplace sexual harassment Are business ethics for the manager and personnel the same? How moral principles affect decision-making in business Why are unethical behaviors common in workplaces? Discuss the psychology and history of business ethics Moral judgment- Does it take place in the business world? How can an ethical mistake lead to the bankruptcy of a company? How to take responsibility for the corporative ethics of a company Do companies need ethical codes? Should a business be honest with its customers on everything?

This category has some of the most controversial business topics. That’s because people have varying opinions about ethical issues. Nevertheless, learners can score good grades by choosing these topics and conducting extensive research before writing. What’s more, this category can also have great business presentation topics.

Business Management Topics

Business research proposal topics about management should be interesting because there are many sources and facets to consider. Nevertheless, finding a focused and narrow topic is very important because it will enable you to write a fine paper. To help you in this endeavor, here are some of the most interesting business proposal topics on management that you can consider.

Role of women in the business world How to manage conflict at the workplace Management issues that affect business startups How excessive work affects business Why you should start a new business after the first one fails How to manage a crisis in an organization Leadership and network management in an organization Product and service development in strategic alliances How to manage a social enterprise Innovation as a strategic in network markets

This category also has some of the best international business topics. That’s because management issues affect businesses across the globe. However, these topics require extensive research to come up with solid papers.

Whether you need business informative speech topics or a great topic for your research paper, you have many options to consider. However, choose an interesting topic that will impress your educator to award you a good grade. Also, contact our business writers to make sure that you will have adequate sources of information to write a brilliant paper or essay on your chosen topic.

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IMAGES

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COMMENTS

  1. 40 Communication Assignment Topics

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  2. Free Business Communication Essay Topics & Examples

    15 Business Communication Essay Topics In addition to detailed writing prompts, we have prepared 15 more ideas for your paper on business communication. You can use them for your assignment or inspiration. So, here are 15 more business communication essay topics: Changes in business communication due to globalization.

  3. 18 Best Presentation Topics for Business Communication

    Here are some examples of topics related to business communication skills: Sales Communication: Techniques for Persuasive and Effective Sales Communication. Business Etiquette: Best Practices for Professional Behavior in the Workplace. Networking: Building Professional Relationships through Effective Communication.

  4. Communication for Business Success

    It also includes the foundational chapters for some of the most common business communication assignments: writing preparation, composition, and revision, business, delivering negative news, team communication, business presentations, etc. ... Covers a broad array of business communication topics, from foundations of language, audience and ...

  5. 15 Useful Presentation Topics for Business Communication

    3. Townhall and its benefits. This is often a forgotten mode of communication in many organisations. In today's modern day of social media and other platforms, it is easy to forget the impact that a townhall can have on the employees of an organisation. An interesting presentation topic for business communication. 4.

  6. 178 Communication Research Topics To Impress The Professor

    Various scenarios call for a communication paper either as an assignment or a research project in college. The communication papers needed for every situation vary in format and outline. ... Business Communication Research Paper Topics. Discuss the increasing role of influencers on brand marketing; Why company blogs are essential in attracting ...

  7. 150+ Amazing Communication Research Topics and Ideas

    Here, we have suggested 150+ unique communication research topics that you can consider for your projects or assignments. Read this blog and get incredible ideas for preparing your communication research paper. ... Business Communication Research Topics. Business to business communication; Vital issues in organizational communication;

  8. The 70 Best Business Topic Ideas for Presentations and Research Papers

    Some of the ideas students can explore for Business Ethics research and presentation include: The impact of gender discrimination on employees' performance. The effects of a company's environmental practices on consumer trust. Examine the repercussions of abuse of laborers in the construction industry.

  9. 634 Communication Essay Topics & Examples

    Communication and Its Importance in Everyday Life. The concept of communication is primarily about exchanging various types of information between the subjects of communication. The most critical components of communication are verbal and non-verbal communication. Importance of Communication Models Essay.

  10. Mastering Business Communication: Topics, Quizzes, and Activities

    Business document from Southern New Hampshire University, 2 pages, Module One Topics and Assignments 1-1 Discussion: Effective Communicators 1-2 Quiz: Fundamentals of Business Communication 1-3 Journal: Professional Goals Part I Two 2-1 Activity: Mass Communication Reference Guide 2-2 Quiz: History of Communication 2-3 M

  11. Business Communication Essay Topics

    Communication is define as "Two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. In general, communication is a means of connecting people or places. In business, it is a key function of management--an organization ...

  12. 150+ Competitive Business Essay Topics For Students

    Brainstorm a list of potential topics that align with the assignment requirements. Step 3: Research Current Business Trends. Research current events, news articles, and emerging trends in the business world. Consider how these trends relate to the assignment requirements and incorporate them into your topic ideas.

  13. 52 Corporate Communication Essay Topic Ideas & Examples

    Emirates Airway Corporation: Corporate Communication and CSR. The company is part of The Emirates Group, which is under the control of the Dubai government's Investment Corporation of Dubai. We will write a custom essay specifically for you by our professional experts. 191 writers online.

  14. Business Conversation: 32 Business English Topics

    This is where I come in to help you with my magical list of 32 business English conversation topics to start off the class with a bang. These business English topics and questions are great for sparking more in-depth conversations and debates. After the discussion, you could seamlessly jump into textbook material, creating a harmonious rhythm ...

  15. Module 1 Assignment: Seven Pillars of Communication

    The assignment on this page is aligned to the learning outcomes of Business Communication for Managers and we've identified the module where the reading appears. All of the assignments can be created with a cell phone camera or any video recording device, Google or Word documents, and your learning management system.

  16. Business Communication Skills for Managers

    Module 1 Assignment: Seven Pillars of Communication. Module 2 Assignment: Writing In Business: Audience and Purpose. Module 2 Assignment: Writing in Business: Analyzing a Memo. Module 3 Assignment: Written Communication. Module 4 Assignment: Research. Module 4 Assignment: Secondary Research. Module 5 Discussion: Visual Media.

  17. Student Engagement Activities for Business Communications

    Book Description. Student Engagement Activities for Business Communications is a compilation resource for instructors of workplace writing and oral presentations. The activities in this book can add value and energy to the classroom by engaging students in activities that support their learning. Handouts, links, activity variations, and debrief ...

  18. Assignments

    The assignments in this course are openly licensed, and are available as-is, or can be modified to suit your students' needs. If you import this course into your learning management system (Blackboard, Canvas, etc.), the assignments will automatically be loaded into the assignment tool.

  19. Business communication

    Barack Obama is back from a semi-world tour that took him from Afghanistan and Iraq to the capitals of Europe, with stops in Israel and Palestine in between. By most accounts, he pulled it off ...

  20. Module 1 Assignment: Communicating in Business

    Put your first and last name and the assignment title in the subject line. For example: Maria Ruiz Assignment 1. Your message should address the following: Reasons for taking this class. Your career goals (short term/long term) Familiarity with computer technology. A brief discussion of how you view your current communication skill levels.

  21. Assignments

    Assignment: Recruiting and Selecting New Employees Module 15: Recruiting and Selecting New Employees The following discussion assignments will also be preloaded (into the discussion-board tool) in your learning management system if you import the course.

  22. 50 Best Business Topics for Academic Papers

    How to manage a crisis in an organization. Leadership and network management in an organization. Product and service development in strategic alliances. How to manage a social enterprise. Innovation as a strategic in network markets. This category also has some of the best international business topics.

  23. Best Business Communication Courses Online with Certificates [2024

    Explore top courses and programs in Business Communication. Enhance your skills with expert-led lessons from industry leaders. ... Learn from top instructors with graded assignments, videos, and discussion forums. Projects (14) ... Learners will explore topics such as business writing, interpersonal communication, and digital communication tools.

  24. References: Effective Business Communication

    The basics of interpersonal communication. Boston, MA: Allyn & Bacon. Boston, MA: Allyn & Bacon. National Association of Colleges and Employers, National Association of Colleges and Employers.

  25. Business 113

    For this assignment, please create a memo to be shared on a company intranet explaining the use of verbal or non-verbal communication in the workplace. Your memo should be between 250-500 words ...